ReelUp App Review: Features, Pros & Cons for Shopify

Customer reviews: ReelUp‑Shoppable Videos+ Reels

ReelUp is a Shopify app designed to help merchants create engaging shoppable video reels for social media and storefronts. Reviews from real users provide insights into its ease of use, effectiveness, and value for eCommerce businesses.

Reviews (248)

Overall rating

5

209
4

1
3
2
1

What Merchants Think

Merchants are overwhelmingly positive about "ReelUp‑Shoppable Videos+ Reels". They highlight its seamless integration with Shopify themes and praise the exceptional customer support. The app is frequently described as user-friendly, enhancing site engagement and boosting conversion rates. Many users have reported significant sales increases since implementing the app, citing its ability to seamlessly merge video content with e-commerce.

Key Strengths

Seamless integration with Shopify and themes.
Exceptional and responsive customer support.
User-friendly interface and easy to navigate.
Customizable widgets and appearance.
Boosts engagement and conversion rates significantly.
Ability to integrate shoppable videos from TikTok and Instagram.

Common Concerns

Minor initial setup issues, quickly resolved by support team.

Final Thoughts

"ReelUp‑Shoppable Videos+ Reels" is highly regarded by merchants for its ability to boost store engagement and conversion rates through dynamic shoppable video content. The app's ease of use, robust features, and top-notch customer support make it a valuable tool for Shopify merchants looking to enhance their online stores. It's highly recommended for its effectiveness and the customer service experience.

Deliver

Dec 15, 2025 on Shopify

¡Excelente servicio por parte del equipo de ReelUp! Solicité una modificación específica y la realizaron a pedido rápidamente. Además, ya hemos utilizado la aplicación anteriormente y funciona a la perfección. Es una solución muy sólida y el soporte es de 10. ¡Muy recomendada!

Paula Souza

Dec 11, 2025 on Shopify

Ms.Lova tan

Nov 29, 2025 on Shopify

Amazing service! Gurkirat solved my issue so quickly and made everything easy. Definitely a 5-star experience.

Atelier Dali

Nov 29, 2025 on Shopify

cumple su funcion y su equipo de atencion al cliente es bastante resolutivo!

Rouge

Nov 28, 2025 on Shopify

i just installed it and the options in free are very good and the customer is very helpful and supportive

OKUP Furniture

Nov 28, 2025 on Shopify

ReelUp has been a great tool so far — reliable and easy to integrate. What impressed me the most was their customer service. The response was extremely quick and helpful. Truly a great team behind a great product.

MOMIFA

Nov 25, 2025 on Shopify

Madhu really helped me a lot today. This is a great app with a lot of capabilities. Keep up the good work ReelUp

Nikki Smith Hair Collection

Nov 24, 2025 on Shopify

I love this app. Affordable and customer Serbia top tier.

Yellow Yolk

Nov 22, 2025 on Shopify

Kirat helped me customise my product page. Also the app works smoothly. Very good support, this is what matters.

MINIMADEIA

Nov 19, 2025 on Shopify

Muito bom! Aplicativo melhora as conversões e possui suporte atencioso e eficiente, recomendo.

Baby Toes, Parenting Simplified

Nov 19, 2025 on Shopify

Perfect/Smooth/ The Best one !

Le Noof

Nov 17, 2025 on Shopify

Great app! Support is super helpful and fast. Very UX friendly app

MySeiki

Nov 13, 2025 on Shopify

The ReelUp support team were always quick to respond, very helpful, and genuinely cared about improving the customer experience on my store. Their support felt personal and professional, and I truly appreciate the effort they put into helping me. Thank you so much!

Kerrato Hair Fibres

Nov 13, 2025 on Shopify

Team is really helpful, helped us integrate everything

Urbani Truffles

Nov 10, 2025 on Shopify

Best app to do it, amazing support.

ethetic

Nov 07, 2025 on Shopify

Amazing platform. Easy to use and works perfectly with my website. Reached out to customer support to help me with something and they got me what I was asking for right away.

RainSisters

Oct 30, 2025 on Shopify

Great and fast customer support, intuitive UI for the app, which makes the content management very efficient. Also, very good analytics. Recommend!

Hocheparis

Oct 13, 2025 on Shopify

Your app is not working, unable to access the app from shopify. Logo just keeps animating, unable to add, delete, update videos. If developers are seeing this resolve this fast. Update- Team fixed the issue same day. Thank you for quick support.

Angrakhaa

Sep 24, 2025 on Shopify

OzWashroom

Sep 19, 2025 on Shopify

fantastic support, very good app, easy to follow instructions, Gurkirat very helpful