What Merchants Think

The "BOLD Memberships" app receives mixed feedback from merchants. Customers appreciate the functionality and support offered by the app, particularly its ability to generate significant membership revenue. However, there are notable concerns regarding installation complexity and occasional customer service mishaps.

Key Strengths

• Responsive and knowledgeable customer support staff, with specific praise for representatives like Chintak, Aman, Irfan, Bhumi, Jade, and Taylor.
• Capability to generate substantial revenue through membership fees.
• Adaptability to custom themes on platforms like Shopify.

Common Concerns

• Issues with the Liquid Installation guide and coding inconsistencies, particularly with the Dawn theme.
• Delays in installation assistance, often taking 3-5 days.
• Instances of poor customer service communication and guidance.

Final Thoughts

Overall, "BOLD Memberships" is regarded as a valuable app for managing memberships, especially for merchants seeking to generate revenue. Despite its occasional technical and service-related issues, many merchants find it helpful and appreciate the support provided by the team.