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Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (371)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Happy Pet Life

Aug 31, 2024  on Shopify

Excellent friendly customer service. I set this up in less than an hour, but noticed some inconsistencies with how it displayed on my theme. I had a response from customer service within minutes, and the issues resolved within the hour!

soypuracandleco.com

Aug 20, 2024  on Shopify

Very user friendly and strong customer service

Enthuziazm Nutrition

Aug 20, 2024  on Shopify

Great customer support and great service!!! Worked non stop to solve my issues for 3 days straight.

Pintamar

Aug 04, 2024  on Shopify

Amazing customer service! Sinchan was so helpful, quick and effective!?

The Squeaky Toy

Aug 02, 2024  on Shopify

Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!

DoctorBox Heimtests

Aug 01, 2024  on Shopify

Perfect Service :)

Tupelo's Wellness LLC

Jul 28, 2024  on Shopify

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Braised Yum Online

Jul 23, 2024  on Shopify

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Enthuziazm Nutrition

Jul 22, 2024  on Shopify

Great customer support and great service!!!

Mooseruncoffee

Jul 16, 2024  on Shopify

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Broken Lance Coffee

Jul 16, 2024  on Shopify

Extremly helpful demo and walk through. I love this product and will be using it on my store

SAMA

Jul 11, 2024  on Shopify

Initial set up was quick and easy and the chat helped quickly if I had questions. My onboarding meeting was very beneficial and informative. Should be a great add to my business!

House of Rothach

Jul 11, 2024  on Shopify

I needed a little more help after setting things up and Sinchain was very helpful in guiding me through the processes I needed. Again, this team is fantastic and their support, second to none!

Pet Valley

Jul 10, 2024  on Shopify

Very Helping support , that help me overall with all my needs

Azero

Jul 08, 2024  on Shopify

This app is great. Best subscription app in shopify by far. Support is always very helpful and they have helped me with just everything i asked for in no time.

Valley Forge Coffee Reserve

Jul 07, 2024  on Shopify

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Baja Farm Fresh

Jul 07, 2024  on Shopify

Sweta was very helpfull setting up our store. Looking forward to keep customizing our store before we launch it.

ästhetik skincare

May 07, 2024  on Shopify

This app and Sinchain have been fantastic! Lots of customers signing up and when I needed to adjust wording, Sinchain was all over helping! Great app, great services!!!

hygëia

May 01, 2024  on Shopify

Great service and highly functional plugin, I can highly recommend.

Try Supplements

Apr 25, 2024  on Shopify

Banging app, banging customer service - quick and efficient in responding (also funny). Highly recommend

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