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Customer reviews: Recurpay Subscriptions App

Develop by Shopify

Reviews (445)

Overall rating
4.9

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Ewing Family Farm

Jul 25, 2025  on Shopify

I’ve been using Recurpay for a few years now and couldn’t be happier, especially with their live chat support. Their team has a positive, supportive attitude that’s hard to find these days. They actually take the time to understand what you need and come up with solutions. On a few occasions they’ve even gone out of their way to make special requests for our store happen. The app itself is excellent too. It’s full-featured and keeps improving. We especially love the analytics page that shows all our upcoming orders grouped by product - it’s a huge help for planning ahead. We’re also starting to use the customer-facing product edit features for upsells, which look very promising. Highly recommend Recurpay - both for the app and the amazing team behind it.

Sloop

Jul 23, 2025  on Shopify

Recurpay is a great Shopify subscription app that I highly recommend. Besides fulfilling a key need for many business I particular rate the support. They are easy to reach, very responsive and fix any issue promptly.

Dernier Instant

Jul 21, 2025  on Shopify

Very kind and fun support ! Sinchain was very helpful to set up the subscriptions for me !

maglierandom

Jul 18, 2025  on Shopify

Great app, perfect for everyone who is looking for a simple yet effective way to set up subscriptions. Special thanks to Sinchain who helped us out!

DRBC Foster Store

Jul 17, 2025  on Shopify

Fantastic support and done with a smile :). They never disappoint!

Green and Wilds - Retail

Jul 17, 2025  on Shopify

VinBohême

Jul 16, 2025  on Shopify

friendly assistance when needed

Aeryn

Jul 16, 2025  on Shopify

Quick support and fast to help

Doctors Choice Socks

Jul 14, 2025  on Shopify

Great app and amazing customer service! Fixed my issue within a few minutes of my first message!

We Love Skin

Jul 11, 2025  on Shopify

Very quick and efficient support. My issue was resolved in less than 10 minutes from when I reached out. Thank you Recurpay Team!

Lumiellé

Jul 09, 2025  on Shopify

Fantastic customer support

The Beautiful Bunch

Jul 08, 2025  on Shopify

Great customer service and ease of use, lots of flexibility and the support to install and keep it in check is unmatched!

Cafestes Gourmet

Jul 08, 2025  on Shopify

100% recomendables, atención de 10.

Étymologie Skincare

Jul 04, 2025  on Shopify

Excellent and fast customer service!

Bona Vita Health

Jul 02, 2025  on Shopify

Amazing help! Was able to address my issue fast and effectively.

Caelum Elements

Jun 29, 2025  on Shopify

Very fast customer service, and they are patient to help with anything you need on demand until it gets resolved. Highly recommend!

KÊTRE BEAUTY

Jun 27, 2025  on Shopify

Muy fácil de usar y adaptar en la tienda. Se adapta muy bien a shopify y el precio es ideal si estas empezando o quieres probar el sistema de suscripciones. Definitivamente vale la pena, yo busqué muchas apps y todas o eran muy caras o no se veían como yo quería en la tienda, esta app lo tiene todo.

LIVLY

Jun 26, 2025  on Shopify

Fast reply and help.

Morning Joint Store

Jun 25, 2025  on Shopify

This app is great. One issue with a payment, which is most likely customer related, and their team helped walk us through to get it resolved. Great customer service.

Magic Lab

Jun 24, 2025  on Shopify

Tres bon service client je recommande

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