Recurpay: Subscriptions app logo

Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (443)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

House of Rothach

Jul 11, 2024  on Shopify

I needed a little more help after setting things up and Sinchain was very helpful in guiding me through the processes I needed. Again, this team is fantastic and their support, second to none!

Pet Valley

Jul 10, 2024  on Shopify

Very Helping support , that help me overall with all my needs

Azero

Jul 08, 2024  on Shopify

This app is great. Best subscription app in shopify by far. Support is always very helpful and they have helped me with just everything i asked for in no time.

Valley Forge Coffee Reserve

Jul 07, 2024  on Shopify

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Baja Farm Fresh

Jul 07, 2024  on Shopify

Sweta was very helpfull setting up our store. Looking forward to keep customizing our store before we launch it.

ästhetik skincare

May 07, 2024  on Shopify

This app and Sinchain have been fantastic! Lots of customers signing up and when I needed to adjust wording, Sinchain was all over helping! Great app, great services!!!

hygëia

May 01, 2024  on Shopify

Great service and highly functional plugin, I can highly recommend.

Try Supplements

Apr 25, 2024  on Shopify

Banging app, banging customer service - quick and efficient in responding (also funny). Highly recommend

Florea

Apr 25, 2024  on Shopify

j'ai contacté sinchain du service SAV il a pu résoudre tout mes problèmes très rapidement, encore merci !

Mibloo

Apr 17, 2024  on Shopify

Great App. Has lots of features and is easy to use. Also the Support team is very quick and will help you instantly with your problems.

MoonMaid Botanicals

Apr 17, 2024  on Shopify

Really enjoy the option to have subscriptions for my products, especially useful for those who need a recurring supply. The support is very quick to respond and aid with customization as well. I enjoy that it will alert you to "Update" subscriptions should a product change with a previous subscription attached to it.

BestVacuum.com

Apr 15, 2024  on Shopify

Recurpay is an absolute game-changer! It flawlessly handled our subscription needs- seamlessly integrating free shipping options at an unbeatable price point. What truly sets Recurpay apart is their customer support—responsive, knowledgeable, and always ready to go the extra mile. Thanks to Recurpay, our subscription service runs smoother than ever before. I wholeheartedly recommend it to anyone seeking a hassle-free solution for subscription management!

pidan

Apr 15, 2024  on Shopify

Excellent. the app itself is easy to understand and use and the support is really quick(far more better than other apps) and helpful

Runway Roasters

Apr 12, 2024  on Shopify

Very userfriendly. Support is incredible. Asked a few questions, got them well explained and they even did it for me. Sinchain, you're an absolute legend. I'm staying <3

Cequin Coffee Company

Apr 04, 2024  on Shopify

Customer service is fast, helpful ,thorough and app provides exactly what we need. Thank you!

Elevate

Mar 29, 2024  on Shopify

I have never experienced as effective, quick and solution focused customer service with any other shopify app. I needed to launch my website and needed to get the subscription function fixed. The speed and effectiveness of the support this app offers is unmatched - They responded almost immediately and fixed my problem in time for my launch! Function was exactly what I needed for my website! 10/10 would recommend anyone to use their app!

WPop: Wholesale Prices

Mar 19, 2024  on Shopify

It's working well. It does everything I want. I've even gained subscriptions from the Checkout process, which is great. Support have been very obliging too. Thank you Sinchain!

Semveta

Feb 13, 2024  on Shopify

Very good customer service!! Insane response speeds, able to help in many different ways. Will continue to use this subscription service and think it is the perfect one for starting on Shopify/Growing brands. Other subscription services seem overpriced if you are starting out. 5/5 so far - they will help you solve almost any issue.

My Health Oasis

Jan 26, 2024  on Shopify

Great app and good value for money but what really makes this app stand out from all the others is the support. It is practically instant, no matter what it is, they go out of their way to get it sorted. None of the normal this does not do this or that, just a simple we will get it sorted and within minutes it is done. Sinchain was the person who assisted on this occasion and I cannot praise them more highly, professional, helpful, friendly and most important got the job done without any fuss. Thank you. I most definitely recommend this app and the company.

Flowers in a Box

Jan 16, 2024  on Shopify

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

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