Recurpay: Subscriptions app logo

Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (443)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Alpha Nutrition

Sep 29, 2024  on Shopify

They were very helpful and informative!

SkinmedShop

Sep 24, 2024  on Shopify

We have a slight twist on how we want to use this app and Sinchain has been extremely helpful in advising on how to get things configured so we can achieve our requirements. Great help and great app.

Westmount Music

Sep 12, 2024  on Shopify

Excellent service from Sinchain, went above and beyond to fix an issue we had and resolved it in a very timely manner. The App has workarounds and flexibility which I didn't at first realise, so it's turned out to be perfect for our needs and very reasonably priced versus the other subscription apps out there. Thanks again to Sinchain I hope they are recognised by their management team

Cherry Blend Coffee Roasters

Sep 10, 2024  on Shopify

I’m not sure where to begin. Our company started out 5 yrs ago with Bold and we were happy. All of a sudden they wanted to upgrade there app and nothing worked the same. So I researched apps that was compatible to Shopify. Recurpay stood out from all the rest. I emailed them about my issue with my previous app. They set up a live video chat right away. We discussed what I wanted out of a subscription app and they assured me they would be a great fit. In less then a week our company was up and running smoothly again. Sweta and her team was so patient and knowledgeable about what they do and walked me thru everything. Please contact them you won’t regret it. I’m looking forward to a profitable subscription service to make my customers happy to do business with us.

ANZA Beauty Beverage

Sep 10, 2024  on Shopify

Great customer support! Sinchain is very helpful fixing some issue I have on my website.

AmberLykins

Sep 09, 2024  on Shopify

My experience was very good with getting set up today. Highly recommend! Thank you for your help!

Hit It Great®

Sep 05, 2024  on Shopify

Excellent support and customer service!

Olas Coffee Roasters

Sep 05, 2024  on Shopify

Super helpful support team, very friendly and easy to work with. simple user friendly setup. super helpful onboarding call

Happy Pet Life

Aug 31, 2024  on Shopify

Excellent friendly customer service. I set this up in less than an hour, but noticed some inconsistencies with how it displayed on my theme. I had a response from customer service within minutes, and the issues resolved within the hour!

soypuracandleco.com

Aug 20, 2024  on Shopify

Very user friendly and strong customer service

Enthuziazm Nutrition

Aug 20, 2024  on Shopify

Great customer support and great service!!! Worked non stop to solve my issues for 3 days straight.

Pintamar

Aug 04, 2024  on Shopify

Amazing customer service! Sinchan was so helpful, quick and effective!?

The Squeaky Toy

Aug 02, 2024  on Shopify

Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!

DoctorBox Heimtests

Aug 01, 2024  on Shopify

Perfect Service :)

Tupelo's Wellness LLC

Jul 28, 2024  on Shopify

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Braised Yum Online

Jul 23, 2024  on Shopify

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Enthuziazm Nutrition

Jul 22, 2024  on Shopify

Great customer support and great service!!!

Mooseruncoffee

Jul 16, 2024  on Shopify

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Broken Lance Coffee

Jul 16, 2024  on Shopify

Extremly helpful demo and walk through. I love this product and will be using it on my store

SAMA

Jul 11, 2024  on Shopify

Initial set up was quick and easy and the chat helped quickly if I had questions. My onboarding meeting was very beneficial and informative. Should be a great add to my business!

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