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Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (371)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Aurilux

Mar 20, 2025  on Shopify

Sinchain was amazing. Really patient with us and solved every problem 1 by 1. Great experience with this app so far. Highly recommend!

omgovernightoats

Mar 18, 2025  on Shopify

I will say that any program can have issues but I just recently had one with Recurpay and the customer service was great! They were very helpful and accommodating!! Thanks so much!

Urban Tropicana

Mar 18, 2025  on Shopify

I have only just installed the Recurpay app today and have been getting help from Sinchain who has been extremely helpful in setting it all up. Very quick to respond and able to answer all of my questions - well done Sinchain!

Peach and Cream ®

Mar 12, 2025  on Shopify

Great after service and customization. Very happy so far with this app and their client service :)

UnBarred Brewery Shop

Mar 12, 2025  on Shopify

Very good. Customer service is fast, helpful and effective. Sinchain, who helped with my problem today, was polite and efficient at sorting the issue. Thanks, Team UnBarred

Naturacentric

Mar 07, 2025  on Shopify

Has all the features you need for a fraction of the price of other subscription apps. Also Customer service is there to help you within seconds. Checks all my boxes!

black:basic

Mar 06, 2025  on Shopify

Sinchain has been a great help with both customizing the widget and providing excellent customer support. The app is easy to use, and after lots of testing, it proved to be the best price-performance option I could find on the Shopify App Store.

Organic Goddess Sea Moss Gel

Mar 04, 2025  on Shopify

five star customer service

Bulk Kratom Capsules

Feb 27, 2025  on Shopify

Sinchain was such a great help in dealing with a few issues on my customers subscriptions!

Ayah Shop

Feb 27, 2025  on Shopify

Bitchin' Sauce

Feb 26, 2025  on Shopify

Great support, asked for some custom code and they were quick and helpful.

apotheka superfoods

Feb 26, 2025  on Shopify

It was good, no problems at all and Sinchain was very knowledgeable delightful.

The Male/Male Works of AJ. Moor

Feb 19, 2025  on Shopify

Excellent service. It does what they say they are going to do. Support is very good. They always get right back to me. Highly recommended!

Vitalitown

Feb 13, 2025  on Shopify

Shopify customer service staff is very professional and can help me quickly and effectively resolve issues I encountered.

Easy Coffee Roasters

Feb 10, 2025  on Shopify

Sinchain is a legend. Fixed my issue in minutes.

Kona Natural Soap Company

Feb 07, 2025  on Shopify

These folks are amazing. Very professional and response time great. I had to update from Yotpo Subscriptions to Recurpay and they help me right out of the gate. Pretty seamless but did what I asked them to do. They are happy to answer any questions you may have so ask away.

Petsmile

Feb 07, 2025  on Shopify

I want to sincerely thank the support team for their outstanding help with Sinchain. They were incredibly professional and efficient, resolving my issues. The assistance of Sinchain truly made a difference. Thanks again!

Hxrxsy

Feb 07, 2025  on Shopify

Top support x

Stanley Snacks

Feb 06, 2025  on Shopify

Excellent app! It's made quite a few things possible within our store subscriptions setup, and the flexibility of the plan setup is outstanding. It works perfectly our other custom functionality and it's super easy to use - gentle little learning curve. The support team are incredible. Very responsive, personable and completely understood (and overstood!) and make sense of what I was querying, taking a lot of the stress and figuring out off my plate. Highly recommend, and will be telling all of my Shopify friends about it!

Scrub Me Good

Feb 06, 2025  on Shopify

We have been using Recurpay for about a year and we have had a great experience with both the functionality of the app AND the service we receive. All questions are answered promptly and their support is fantasic. Thank you for a great app!

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