Recurpay: Subscriptions app logo

Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (443)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Mein Shop

Jan 14, 2025  on Shopify

Really nice, friendly and very Helpful.

Nancy Melet Hand-linked Jewelry

Jan 09, 2025  on Shopify

Works like they say it will. Excellent support.

TruHealth Supplements

Jan 06, 2025  on Shopify

The app works great as intended. It is easy to use and the onboarding experience was great!

Smart Diet Solutions

Jan 05, 2025  on Shopify

Great app, very helpful team

WeeWax Crafts

Dec 30, 2024  on Shopify

Sinchain was very helpful resolving a customer billing issue. The app itself is easy to use, and my customers appreciate that they can manage their subscriptions without my help.

Sole Flex Apparel

Dec 22, 2024  on Shopify

My experience with recurpay has been amazing, super helpful customer service and the set up call taught me everything I needed to know to start my subscriptions as soon as possible, I highly recommend!!!

Back 40 Fitness

Dec 17, 2024  on Shopify

Currently in the set up stage (will leave another review later), and have been impressed with how simple the set up has been. In addition, the chat communication for questions was great - quick, clear and helpful.

Fantasy Vibes

Dec 17, 2024  on Shopify

Absolutely brilliant. The customisation is great, and the customer service is also fantastic. This is the best subscription/recur pay provider I have come across.

Nourish Canada

Dec 17, 2024  on Shopify

Wydawnictwo ArtRage

Dec 08, 2024  on Shopify

Excelent, helpful, competent support (thank you, Sinchain!). App is updated and developed. Even when one has to wait for some functionalties to appear, one can trust, they will come – if they're needed. Did I mention great customer support?

Andover Wine Merchant

Dec 08, 2024  on Shopify

Onboarding experience with Sweta was wonderful. Very informative and thorough. Highly recommend.

Casad Family Farms

Nov 14, 2024  on Shopify

Thanks for all the help!

Genesis Nutrition

Nov 09, 2024  on Shopify

Super easy! Sweta was very knowledgable and proficient in explaining everything!

Bone-In Food

Nov 07, 2024  on Shopify

Always staying on top of changes to improve their services. They listen to the customers and act on good requests.

GG Apparel

Nov 06, 2024  on Shopify

Great APP and Amazing customer service. Very helpful with set up and on going support. Highly recommend.

dimattinacoffee

Nov 02, 2024  on Shopify

The onboarding process was great and the staff were very helpful in answering my questions.

We Cool

Oct 29, 2024  on Shopify

Dream team. So helpful and supportive. Thank you Recurpay

Headcount Coffee

Oct 17, 2024  on Shopify

Great customer support, quick resolution to issues.

Green Ethnies

Oct 02, 2024  on Shopify

Exactement les fonctionnalités que je cherchais, facile à utiliser et à paramétrer et un support technique disponible et efficace

SFY University

Oct 01, 2024  on Shopify

Sweta was amazing, easy to work with, and answered all my questions efficiently and effectively. The plugin also works great with the subscription plan we are developing.

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