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Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (404)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Ghost Town Ranch

Aug 28, 2025  on Shopify

Great customer service and features

Zabon

Aug 26, 2025  on Shopify

Very great support and responsive team. They solve any issues fast and always look for ways to do things better and faster which is highly appreciated.

Eliminator Boats

Aug 25, 2025  on Shopify

I had a great 1st impression working with Sinchain, made me feel more comfortable working on my project.

Goodems

Aug 25, 2025  on Shopify

Sinchain is 100% the best customer service rep I have ever had the chance of working with. I would like them to be on my team. They were quick, responsive and so so so helpful. Incredible experience!

Ixora Botanical Beauty

Aug 24, 2025  on Shopify

Great app and great live support ! Absolutely would recommend, especially loved live support from Sinchain!

Affirmation Effect

Aug 20, 2025  on Shopify

Great customer service! Was able to help me troubleshoot and resolve my concerns.

GARRY N SUN

Aug 19, 2025  on Shopify

Sinchain is the best. Very helpful and quick!

Lalirra Skin

Aug 14, 2025  on Shopify

Sinchain's customer service is truly outstanding. He’s responsive, thoughtful, and consistently goes the extra mile to make you feel valued. Working with him was seamless, professional, and refreshingly personal. Highly recommend.

hardcoreplatinum

Aug 08, 2025  on Shopify

Sinchain, provided quick and helpful support to get the app set up and running correctly on our site.

HighEnd Media Store

Aug 07, 2025  on Shopify

Support gave fast, and efficient action to help resolve an issue I encountered.

Vital Planet Shop

Aug 05, 2025  on Shopify

Sinchain on the support team is excellent. Has helped me through multiple issues via live chat, fast. Thanks!

321 Coffee

Jul 29, 2025  on Shopify

Ajsar + team made the migration from WooCommerce to Shopify super easy! Very appreciative of all of their help.

Sanafino

Jul 29, 2025  on Shopify

After researching, we came across this app and now know why it only has 5-star ratings. The app works perfectly and looks very nice. You also get perfect and super fast support! The support team was very friendly and helpful and helped us with the installation. Highly recommended!

The Dragontree Apothecary

Jul 28, 2025  on Shopify

App works great, and the developer is very prompt when we encounter issue. Definitely reccomended.

Kiss of Silk

Jul 25, 2025  on Shopify

Very helpful. would def. recommend!

Ewing Family Farm

Jul 25, 2025  on Shopify

I’ve been using Recurpay for a few years now and couldn’t be happier, especially with their live chat support. Their team has a positive, supportive attitude that’s hard to find these days. They actually take the time to understand what you need and come up with solutions. On a few occasions they’ve even gone out of their way to make special requests for our store happen. The app itself is excellent too. It’s full-featured and keeps improving. We especially love the analytics page that shows all our upcoming orders grouped by product - it’s a huge help for planning ahead. We’re also starting to use the customer-facing product edit features for upsells, which look very promising. Highly recommend Recurpay - both for the app and the amazing team behind it.

Sloop

Jul 23, 2025  on Shopify

Recurpay is a great Shopify subscription app that I highly recommend. Besides fulfilling a key need for many business I particular rate the support. They are easy to reach, very responsive and fix any issue promptly.

Dernier Instant

Jul 21, 2025  on Shopify

Very kind and fun support ! Sinchain was very helpful to set up the subscriptions for me !

maglierandom

Jul 18, 2025  on Shopify

Great app, perfect for everyone who is looking for a simple yet effective way to set up subscriptions. Special thanks to Sinchain who helped us out!

DRBC Foster Store

Jul 17, 2025  on Shopify

Fantastic support and done with a smile :). They never disappoint!

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