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Customer reviews: Recurpay: Subscriptions app

Develop by Recurpay

Reviews (371)

Overall rating
5

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Health-Lytes, LLC

May 05, 2025  on Shopify

this app is convenient and allows me to manage my subscription orders well. customer support is great. I had a question and opened up a chat with Sinchain who responded quickly and was very helpful

Alpha Omega Vitality

May 02, 2025  on Shopify

I’ve had an outstanding experience using the Recurpay: Subscriptions app. The platform is intuitive, easy to integrate, and packed with features that make managing customer subscriptions a breeze. From setup to daily use, everything has been smooth and efficient. What truly stood out, though, was the level of support I received from Sinchain. Sinchain was incredibly responsive, knowledgeable, and went above and beyond to ensure my specific needs were met. Whether it was customizing workflows, troubleshooting issues, or just offering suggestions to optimize my subscription setup, Sinchain was always there with helpful advice and quick solutions. It’s rare to find support that’s not only technically sharp but also genuinely invested in your success. Thanks to Recurpay and Sinchain, we’ve seen improved customer retention and a much more streamlined billing process. I highly recommend this app for anyone looking to simplify and enhance their subscription management.

Ten Acres Candles

May 01, 2025  on Shopify

Very responsive and helpful!

Chanv

Apr 28, 2025  on Shopify

Quick and sharp.

thankcollagen

Apr 25, 2025  on Shopify

Sinchain was very helpful, polite and professional. Left me feeling confident that my pending queries will be resolved with no issues. As a business owner - this is the type of reassurance you need.

Meghan March Merch

Apr 25, 2025  on Shopify

Sinchain always goes above and beyond with polite, friendly helpful assistance! He dives in, addresses the issue and has you back on your way quickly and confidently. I have only needed assistance a couple of times over the 2 years we have been a customer, but both times I was met with courtesy and knowledge to swiftly handle the task at hand. Keep up the great work! Thank you!

Used Pontoon Boats For Sale

Apr 23, 2025  on Shopify

I love how prompt and on the ball the team at Recurpay are! Truly efficient and a pleasure to work with :) Thank you for everything

Papa Vince

Apr 22, 2025  on Shopify

I’m extremely happy so far. Subscriptions aren’t just a sales tool—they’re a long-term relationship with your customers. And the app you choose? It’s not just software—it’s practically a business partner. What impressed me most was their exceptional customer service. They took the time to answer all my questions and made me feel completely confident entrusting them with such a critical part of my business. They migrated my Yotpo subscriptions in under 24 hours, and the onboarding process was both professional and genuinely caring. I’ve set a reminder to come back in 6 months and update this review with the results of our partnership. But so far, it definitely feels like the right move.

Stasis

Apr 22, 2025  on Shopify

The set up was a little confusing at first, but Sinchain, from Tech Support was very helpful with answering all of my questions.

Wayward Stems

Apr 22, 2025  on Shopify

Great service, quick and helpful response!

Bait & Brim

Apr 21, 2025  on Shopify

Fantastic support and commitment to working the issue quickly

Hibertape

Apr 21, 2025  on Shopify

The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.

Vida Solutions - USA

Apr 18, 2025  on Shopify

the support reps are outstanding. I have been able to use the chat to get big things done! Thanks all!

Wayward Stems

Apr 12, 2025  on Shopify

Great service, quick and helpful responses!

4Legz

Apr 10, 2025  on Shopify

Sinchain is awesome to work with! hopefully we will the problem resolved soon!

Sparrow's Floral Design

Apr 10, 2025  on Shopify

Thank you for your help in solving a subscription issue. All fixed now!

MAXDAHLIA Clinically Clean Skincare

Apr 05, 2025  on Shopify

Good app, even better support. Thank you Sinchain for all the help

JOLLY

Apr 01, 2025  on Shopify

Sinchain is the best, solved our problem as fast as lightning!!! Also put a smile on our faces!!

Modern Herbal Apothecary

Mar 25, 2025  on Shopify

We’ve been using this app for a while! The free plan is a great start and the platform is the most user friendly we’ve had thus far. Support is always quick, easy, and effective!

True Bio Healing

Mar 21, 2025  on Shopify

This app has made my life so much simpler. It is easy to install and navigate. the 1 time I had a question, Sinchain was on live, showed me what to do, no problems! I can honestly say, compared to e commerce amazon etc...t his is by far the best app I have used. Thank you all!

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