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Customer reviews: Recurpay: Subscription Partner

Develop by Shopify

Reviews (431)

Overall rating
4.9

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Baked HHC

Oct 14, 2025  on Shopify

PNHF

Oct 14, 2025  on Shopify

Great Support - Sinchain helped me a few times and the app is now working in our store for recurring donations.

Juthan Chocolate

Oct 14, 2025  on Shopify

Great support by these guys. I was using the App for a while before a related app stopped working. I contacted Recurpay support and they sorted me out in moments to get to a good workable solution. Great Product, Great Team!

Beefy

Oct 09, 2025  on Shopify

What a great customer service experience!

NUYU

Oct 09, 2025  on Shopify

These guys are the real deal and super helpful. probably the best customer experience ever... very impressed

Ioana Diana Nail Trainer

Oct 09, 2025  on Shopify

Awesome team and the best app for subscriptions!

Mount Olympus Pure Foods

Oct 07, 2025  on Shopify

great app

Claire's Amazeballs

Oct 07, 2025  on Shopify

Perky Pony Coffee Roasters

Oct 03, 2025  on Shopify

Quick response and helpful.

reset juice

Oct 02, 2025  on Shopify

Atención inmediata, buena interfaz. Ojalá hubiera mas apps así

The Minerals

Sep 30, 2025  on Shopify

Supramood

Sep 25, 2025  on Shopify

Simchain was very helpful and friendly. A pleasant experience!

Yay For Earth

Sep 25, 2025  on Shopify

Always a great experience with Recurpay ! Getting help and their chats are always so helpful too.

The Grateful Pet

Sep 24, 2025  on Shopify

Migrating our subscriptions over from Woocommerce to Shopify was a daunting project but the Recurpay team have been nothing short of professional, helpful and efficient. From pre-sales to preparing for our migration and now that we've fully migrated, I have never felt so at ease and confident in the capabilities of the team members, Sweta, AJ and Sinchain. They helped us at every step of the way; whether it was addressing all our questions in a timely manner, accommodating changes to our live date and helping us to troubleshoot. Excited to see how the implementation of Recurpay will help us to supercharge our customers' experience on our subscription plans now.

GingerLife

Sep 23, 2025  on Shopify

Great and quick support

Relax VR

Sep 23, 2025  on Shopify

Excellent support - went above and beyond to help us get our store set up and integrated. Look forward to seeing how it performs over the medium to long term.

Baya Naturals

Sep 23, 2025  on Shopify

Helpful, and incredible customer service from the app developes if there are any issues

Back Yard Coffee

Sep 17, 2025  on Shopify

The Pharmacist Brand

Sep 15, 2025  on Shopify

Sinchain was so helpful, solved my problem quickly. Thank you!

Basic Animal Health

Sep 15, 2025  on Shopify

helpful customer service

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