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Customer reviews: Recurpay: Subscription Partner

Develop by Shopify

Reviews (431)

Overall rating
4.9

What Merchants Think

Overall, merchants using "Recurpay: Subscriptions app" are highly satisfied with the application, highlighting its ease of use and flexibility in managing subscription setups. The app is praised for its seamless integration and ability to accommodate custom subscription combinations. Merchants frequently commend the outstanding customer support provided, making the setup and troubleshooting processes straightforward and stress-free. Many users feel the app adds significant value to their business operations, especially for those transitioning from other subscription services.

Key Strengths

  • Exceptional customer support, often praised by name with team members like Sinchain and Sweta frequently mentioned for their efficient and helpful service.
  • Easy to use and intuitive interface with a simple setup process and valuable onboarding sessions.
  • Flexible and customizable subscription options that integrate well with existing store functionalities.
  • Quick response times and proactive suggestions from the support team to enhance app usage.
  • Highly recommended by users for its functionality and customer service.

Common Concerns

  • Initial difficulty in configuration for a few users, though resolved with platform familiarization.
  • Some features are anticipated but not yet available, although there's trust they will be developed.

Final Thoughts

The "Recurpay: Subscriptions app" is critically acclaimed by its users for its robust functionality and the excellent customer support team backing it. Merchants find it a highly beneficial tool for managing subscription services on their Shopify platforms. It’s an app that is recommended for its value, especially for businesses starting or looking to improve their subscription services. The minor concerns some users have tend to be addressed proactively by the development and support teams, providing confidence in the app’s continual improvement.

Château de Berne

Nov 20, 2025  on Shopify

Excellent support! Availability and efficiency.

Artizumi

Nov 20, 2025  on Shopify

A good tool and, above all, excellent support. Without a doubt, this is a must-have tool for all shops that require recurring subscriptions.

Nutricom

Nov 18, 2025  on Shopify

Easy to use and straightforward functionality. Customer service is top notch! Sinchain was very patient with me across a whole day of questions and troubleshooting!

Lustree Co

Nov 13, 2025  on Shopify

Very happy with the service

Zeal Lifestyle™ Ltd

Nov 12, 2025  on Shopify

Good customer service

White Rose Books & More

Nov 11, 2025  on Shopify

support is unmatched. Thank you so much for a great subscription app!

Kensho

Nov 10, 2025  on Shopify

Good Wine Good People

Nov 10, 2025  on Shopify

Easy to use and straightforward functionality. Customer service is top notch! Sinchain was very patient with me across a whole day of questions and troubleshooting!

Sincerely Fresh

Nov 10, 2025  on Shopify

Amazing customer service, AJ has been a live saver in so many ways. Definitely recommend this service over any other service.

Airblissofficial

Nov 05, 2025  on Shopify

great customer service

Offshoot Coffee

Nov 04, 2025  on Shopify

Catigy Pet FEL D 1 AFLD IGY Allergen Reducing Cat Food Topper

Oct 26, 2025  on Shopify

Great app, customer support always available, has been perfect for my business

BeanFlicker

Oct 23, 2025  on Shopify

I’ve had sinchain helping me set up a couple of things and so far nothing has been a problem and a very smooth process.

Quality Life Coffee

Oct 20, 2025  on Shopify

Sinchain responses very fast and helpful.

Kim Testone Contemporary Still Life Painter

Oct 18, 2025  on Shopify

Really flexible and great to use. Super excellent customer service.

WellisAir USA

Oct 17, 2025  on Shopify

Very responsive and helpful, constantly innovating and adding new features. A fantastic partner!

Gas Mark 10

Oct 17, 2025  on Shopify

great experience ,staff is very helpfull

Functional Products

Oct 17, 2025  on Shopify

Great support! Thank you

Tallow Vera

Oct 16, 2025  on Shopify

Quick to respond to any questions, issues, or concerns. They are also very friendly which I like. I definitely recommend this app!

Little Green Dog

Oct 14, 2025  on Shopify

Phenomenal customer service. They keep their promise about quick 24x7 support. Sinchain and Ajsar provided great support on our migration and setup.

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