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Customer reviews: RecomSale: Affiliate Marketing

Develop by Channelwill

Reviews (555)

Overall rating
4.9

What Merchants Think

Overall, merchants find "RecomSale: Affiliate Marketing" to be a valuable tool for managing their affiliate marketing efforts. The app is praised for its ease of integration, user-friendly interface, and exceptional customer support. While many users commend its functionality and effectiveness, there are some concerns about the app's label as a fully-fledged affiliate marketing solution.

Key Strengths

  • Outstanding customer support, with special mentions of helpful representatives like Donna, Jane, and Kath.
  • User-friendly setup process, making it accessible even for those without technical expertise.
  • Effective marketing tools, such as tracking links and promotional banners.
  • Seamless integration with Shopify and positive impact on store visibility and sales.

Common Concerns

  • Misrepresentation of the app as an affiliate marketing tool rather than a referral program.
  • Fraud prevention issues, with reports of slow response to fraudulent activities.
  • Limitations in managing multiple commission/discount campaigns simultaneously.
  • Need for a translation feature and issues with discount code compatibility.

Final Thoughts

"RecomSale: Affiliate Marketing" is largely well-received by merchants for its ease of use and impactful customer support. While it offers great value for businesses looking to expand their reach through affiliate networks, potential users should be aware of its limitations regarding commission structures and fraud prevention. Overall, it remains a popular choice for those seeking a straightforward solution to manage affiliate marketing initiatives.

SPRU Live Spirulina

Jul 15, 2024  on Shopify

BUYER BEWARE This is NOT an affilliate program - it is a simple referral program. It all looks flash, but so-called affiliates only earn commission if their affilliate code is entered every time a purchase is made. REFERRAL APP = one time rewards to get new customers AFFILIATE APP = Recurring rewards every time an introduced buyer makes a purchase. This is a dishonestly mislabeled referral app.

Stain & Seal Experts Store

Jun 18, 2024  on Shopify

Multiple times somebody has used this app to create fraudulent click funnels to produce their own affiliate commission and Recomsale doesn't seem willing to investigate for me. Poor communication, long delays in responses, and overall negligence in preventing this type of behavior is a big concern. I have been working for days to try to get a member of Recomsale's team to produce logs to see who turned automatic approval for affiliates on and off. They did this to allow a certain account to be approved and this cost my company money.

Flouer

Jun 03, 2024  on Shopify

There is no translate feature, so I had to do this myself. And when I set up the features I found out that the system doesn't support 2 different commission/discount campaigns. You can't have a 10% commission + discount campaign for your influencers, while having a 5% commission + discount campaign for affiliates... Also, when someone gets invited by a friend, they will receive a randomized discount code, which in default can not be combined with product discounts, and support says they can't change the default. Which is super odd for a "discount software". So you will need to manually adjust this every single time a randomized discount code will be generated for a "potential customer". I would assume that businesses will lose a lot of money, since many customers will simply just leave if the discount code doesn't seem to work.

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