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Customer reviews: RecomSale: Affiliate Marketing

Develop by Channelwill

Reviews (555)

Overall rating
4.9

What Merchants Think

Overall, merchants find "RecomSale: Affiliate Marketing" to be a valuable tool for managing their affiliate marketing efforts. The app is praised for its ease of integration, user-friendly interface, and exceptional customer support. While many users commend its functionality and effectiveness, there are some concerns about the app's label as a fully-fledged affiliate marketing solution.

Key Strengths

  • Outstanding customer support, with special mentions of helpful representatives like Donna, Jane, and Kath.
  • User-friendly setup process, making it accessible even for those without technical expertise.
  • Effective marketing tools, such as tracking links and promotional banners.
  • Seamless integration with Shopify and positive impact on store visibility and sales.

Common Concerns

  • Misrepresentation of the app as an affiliate marketing tool rather than a referral program.
  • Fraud prevention issues, with reports of slow response to fraudulent activities.
  • Limitations in managing multiple commission/discount campaigns simultaneously.
  • Need for a translation feature and issues with discount code compatibility.

Final Thoughts

"RecomSale: Affiliate Marketing" is largely well-received by merchants for its ease of use and impactful customer support. While it offers great value for businesses looking to expand their reach through affiliate networks, potential users should be aware of its limitations regarding commission structures and fraud prevention. Overall, it remains a popular choice for those seeking a straightforward solution to manage affiliate marketing initiatives.

Make Me Fresh™

Nov 13, 2024  on Shopify

I just wanted to express my sincere gratitude for the assistance you provided regarding the affiliate management application. Your support was incredibly helpful, and your expertise made the process smooth and straightforward. I appreciate the time and effort you put into answering my questions and providing clear guidance. Thank you once again for your excellent service—I’m looking forward to successfully using the application with the confidence your help has given me.

Wenjulan

Nov 12, 2024  on Shopify

The live chat feature was really helpful - worked with Donna, and she helped me set everything up which was really beneficial, as this was really my first experience with affiliate marketing.

Laeir

Nov 09, 2024  on Shopify

Love the app ! setting up was super quick and easy, works great and can't wait to work with influencers !!

ORGANIC POWER

Nov 01, 2024  on Shopify

I'm impressed by the customer services, quick response and assistance. haven't use the app yet. will review again after using!

Prime picks

Aug 01, 2024  on Shopify

We're particularly excited about the upcoming marketplace feature and look forward to using it to its full potential. However, the real standout has been the support we've received from Jane. She has an excellent response time and always provides clear, helpful answers. Jane's support has made a significant difference in our experience with RecomSale. Kudos to her for being an exceptional support advisor!

SPRU Live Spirulina

Jul 15, 2024  on Shopify

BUYER BEWARE This is NOT an affilliate program - it is a simple referral program. It all looks flash, but so-called affiliates only earn commission if their affilliate code is entered every time a purchase is made. REFERRAL APP = one time rewards to get new customers AFFILIATE APP = Recurring rewards every time an introduced buyer makes a purchase. This is a dishonestly mislabeled referral app.

Stain & Seal Experts Store

Jun 18, 2024  on Shopify

Multiple times somebody has used this app to create fraudulent click funnels to produce their own affiliate commission and Recomsale doesn't seem willing to investigate for me. Poor communication, long delays in responses, and overall negligence in preventing this type of behavior is a big concern. I have been working for days to try to get a member of Recomsale's team to produce logs to see who turned automatic approval for affiliates on and off. They did this to allow a certain account to be approved and this cost my company money.

Funny Lovely Gifts

Jun 11, 2024  on Shopify

Affiliate Marketing has been a game-changer for FunnyLovelyGifts. Integrating it with Shopify was seamless, even without technical skills. The platform's vast network of affiliates has expanded my reach significantly. The provided marketing tools, like tracking links and promotional banners, are highly effective. Detailed reports help me optimize my strategies, and timely payments keep affiliates motivated. Overall, RecomSale has been invaluable in boosting my store's visibility and sales through a well-managed affiliate network.

Flouer

Jun 03, 2024  on Shopify

There is no translate feature, so I had to do this myself. And when I set up the features I found out that the system doesn't support 2 different commission/discount campaigns. You can't have a 10% commission + discount campaign for your influencers, while having a 5% commission + discount campaign for affiliates... Also, when someone gets invited by a friend, they will receive a randomized discount code, which in default can not be combined with product discounts, and support says they can't change the default. Which is super odd for a "discount software". So you will need to manually adjust this every single time a randomized discount code will be generated for a "potential customer". I would assume that businesses will lose a lot of money, since many customers will simply just leave if the discount code doesn't seem to work.

Mar Y Sol Swim

Apr 23, 2024  on Shopify

Just worked with Donna, she was super speedy with a request I had to remove the logo. Worked like a charm. So far so good, although my store is still not up and running, still in testing phase.

Cinejector

Apr 10, 2024  on Shopify

I installed this app and I had a problem with the settings, Donna from the support team solved my problem asap and the most important thing for me was Donna very friendly behavior and it means a lot to me.

The Mint Republic

Apr 05, 2024  on Shopify

set up has been easy so far, customer service excellent, and app its self is easy to navigate and figure out for the most part!

Lumara

Apr 05, 2024  on Shopify

Awesome Affiliate app. A little learning curve to get set up, but much better then any of the alternatives. upgrading to paid plan. Support is great as well!

CrayZCup

Apr 04, 2024  on Shopify

This App save me so much manual coding, instead of having to set all of this up myself its plug and play, all I needed to do was set up the app and get the page on my menu and I had a whole affiliate program set up. I also love the fact that it doesn't only set up affiliates but also referrals too. The people who made this app seem very community focused as there is a section where you can post updates you would like to see and upvote ones that you agree with.

Mod mode Accessories

Apr 04, 2024  on Shopify

So Far it has been amazing, very fast response time and extremely pleasant and will to go above and beyond to help you with any issues

The Lachryme

Jan 31, 2024  on Shopify

Customer service is one click away! And the app is user-friendly. Definitely a huge help to our business. Love it!

Très Elite

Jan 21, 2024  on Shopify

Things are going well up to this point, with positive experiences from both the application and the support provided.

YEM Kitabevi

Dec 28, 2023  on Shopify

I just wanted to take a moment to express my gratitude for all that you have done with creating this app. Your support agents are amazing and I am truly grateful for your hard work and dedication.

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