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Customer reviews: RealtimeStack : Live Analytics

Develop by Spritefish

Reviews (62)

Overall rating
4.9

What Merchants Think

Merchants are generally positive about "RealtimeStack : Live Analytics", praising it for its real-time tracking capabilities and usefulness in understanding customer behavior. While many users find it engaging and critical for their online shops, there are some concerns regarding customer service and the availability of free plans.

Key Strengths

  • Real-time tracking and analytics features.
  • Engaging user experience with features like 3D maps and sound alerts.
  • Easy to use interface.
  • Helpful in understanding customer behavior, leading to better business decisions.
  • Affordable pricing with essential features available even on free plans.
  • Constant updates and new feature additions noted by users.

Common Concerns

  • Need for improved customer service response times.
  • Inconsistencies with other analytics platforms, such as Etsy and Shopify stats.
  • Requests for the reinstatement of the free plan.

Final Thoughts

"RealtimeStack : Live Analytics" is praised for its robust real-time tracking and intuitive features, offering merchants valuable insights into customer behavior. Despite minor concerns about customer service and feature consistency, the app continues to be a recommended tool for ecommerce businesses seeking to enhance their engagement and performance.

JARE CANDLES

Feb 27, 2025  on Shopify

OMG, OMG, OMG! This app is an absolute game-changer! If you’re using multiple analytics apps, do yourself a favor—drop them all and get this one. The graphics are so engaging, it feels like playing a video game (seriously, it’s addictive!). As a candle business owner, my favorite feature is the ability to see what customers have added to their carts but haven’t purchased yet (guilty—I do this all the time myself!). This insight helps me make smarter inventory decisions based on real customer interest, allowing me to stay ahead of demand.

Giselle Tutus

Feb 26, 2025  on Shopify

This is the best app ever! I have it installed in both of my two online stores. It's really addictive! It gives you full insight of the visitors in your store: where they come from, how long they spend in your store, and which products they are looking at. Plus live sales!!! Thumb up for this great app!!!

The Borrowed

Jan 15, 2025  on Shopify

Want to be able to use it but no one responds when you submit a ticket and trying to upgrade to the basic plan and unable to. Better customer service needed.

La Bougie Herbivore

Jan 12, 2025  on Shopify

Je tenais à partager mon retour très positif sur l'application. Elle offre une excellente fonctionnalité de suivi en temps réel, et je dois dire que c'est vraiment captivant de pouvoir suivre le parcours des clients. C'est une fonctionnalité très bien pensée qui nous permet de mieux comprendre leurs comportements et d'améliorer notre réactivité. On se prend au jeu, et cela rend l'expérience encore plus engageante. Merci pour ce bel outil, c'est un vrai plus pour notre équipe !

SUE WHO? BOUTIQUE

Dec 03, 2024  on Shopify

Pretty cool app. I'm now obsessed with watching and tracking events and where my customers move around in my shop on the 3D map! so neat! Looking forward to future updates. I also LOVE the sound alerts! Gets my heart going every time I hear it happen.

Jillian Jill

Nov 12, 2024  on Shopify

Love this app, I have been using it for a while now. Prices are great and the app is very easy to use. Jill

The Revive Club

Jun 29, 2024  on Shopify

I really love this app - it fills the hole where G4 Analytics fail to show you real time visitors, and gives you a really helpful visibility of what visitors are doing. Easy to use and does everything it should. Highly recommend.

Pura - Eco Concept

Apr 07, 2024  on Shopify

I think it's a very good application. It allows you to see in real time what the customer is watching, what items they have placed in the cart, etc. Furthermore, there is the fun part of watching the customer walk around the store. Very good!

Bracc Services

Apr 05, 2024  on Shopify

Absolutely great, love being able to see what my clients are looking at in realtime, I get an understanding of what is going on, should I drop a price, should I order more stock. Really really appreciate this app

Alraghabat

Mar 28, 2024  on Shopify

Thank you so much developer. Truly love this app even free plan so help full to know what is happening in store Really appreciate your work

Memory Lane Antiques & Collectibles

Jan 11, 2024  on Shopify

I truly love this app. I especially love Realtime view. I recently opened my shop, don't have tons of traffic yet, but this is just to fun to watch. For busier shops it's a must have you will see a lot of action (people) in your shop. The only thing I wonder about is why it doesn't match up with Etsy stats. This shows a few visits every once in a while shopify shows 0 all the time. I would love a notification when people are in your shop that would be fun too.

milosbackyard

Nov 29, 2023  on Shopify

I use this app about a thousand times a day. I can see the team have been putting a lot of work into new features and it just keeps getting better and better. Really well done! I can see you know the things that shop owners are interested in and you deliver. Well done and thanks for a great app!

Get Fit Cardio

Nov 27, 2023  on Shopify

If Google Analytics left you in the cold with their new version of Analytics, then this app is 100% for you. Perfect for ecommerce or lead generation, this app has real-time reporting just like Google Analytics used to before they ruined it. This app made seeing what was taking place on my site visible again, I highly recommend it.

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