What Merchants Think

Overall, merchants have a highly positive perception of the "Real ID ‑ ID verification" app, primarily due to its seamless integration with Shopify and exceptional customer support. It effectively fulfills merchant needs for ID verification, reducing fraud and enhancing customer satisfaction. The app has been a critical tool for various business operations, particularly in streamlining the process of verifying IDs.

Key Strengths

• Seamless integration with Shopify and other e-commerce platforms.
• Exceptional and responsive customer service.
• Effective in reducing fraud and improving business processes.
• Streamlines manual processes, enhancing staff efficiency.
• Easy and quick setup with comprehensive support.
• Personalized assistance and quick response to feedback.

Common Concerns

• Potential technical issues leading to inconsistent app performance.
• Concerns about incorrect billing for a partially functional app.
• The app may require more testing and optimization for flawless operation.

Final Thoughts

"Real ID ‑ ID verification" is generally well-received by merchants for its reliability, ease of integration, and outstanding customer support, making it an invaluable tool for combating fraudulent activities. While some users reported technical drawbacks, these issues appear to be isolated and are addressed quickly by the support team, suggesting the app's overall usefulness and positive reception.