Will's customer service is top notch. He jumped on my question immediately and took care of it swiftly. My friend recommended this app to me and now I see why. Will would get 7 stars if that were an option. His app solves a very real problem that my Shopify store has and it does it well. Kudos!

I've had Rapid reviews for some time now and can confirm the support by William is very good. Very responsive and I had my request serviced within a 24-hour timeframe. Thank you so much!

Amazing experience. William is always helpful even with the slightest of the issue, quick and fast. Thanks :)

Good and fast rating app, support (William) helped quickly and perfectly with the final touches to the design, thank you!

Excellent app! It's incredibly user-friendly, lightning-fast, and packed with features. The customer support truly surpassed our expectations.

The perfect replacement for Shopify Reviews app, but better! Easy setup, works great for product pages and even homepage featured reviews. Some of the best app support, answering always the same day, makes this a must have app for your stores.

Mr. Belk exhibits excellent responsiveness and communication skills. His instruction documents are thorough, and the app allows for customization. Additionally, users can utilize their own domain for review requests. The app operates swiftly, ensuring efficient performance.

Love how easy and automated RR is! And anything I couldn't figure out on my own, I received great support on :-)

This is honestly the best review app on the market for a great price! Why? - Easy setup! I'm not a coder AT ALL and everything just went very smooth, very clear help section. - You can try for 20 days, which gives you ample time for setup and testing. Other apps are no trial or very short! - Does not slow down your shop. Saw horrible results after adding other review app with shops of people I know - If you need help, you can just contact William, the developer, and he reacts immideately. It's just crazy! I have the app installed for only 2 days and have already gathered some reviews, which I honestly never expect. Don't hesistate with this one, just install ;)

Had to switch review apps because shopify is discontinuing theirs. Chose this one because its built for shopify and had great reviews. Setup was fast. Customer support handled the few questions I had quickly and efficiently. I would definitely recommend this app!

There is no reason not to chose Rapid Reviews: 1) Instructions to every step of installation/implementation 2) If something too hard or not clear - Devs themselves are happy to assist you and we got things fixed in no time 3) Based on historical data for App, seems they are upgrading App regulary, so you would never be outdated :) 4) PRICE Definitely recommend and looking towards other App implementation from this Team

Rapid Reviews does exactly what it promises - enhances your e-commerce platform's functionality and user experience without sacrificing speed. A significant highlight of my experience has been the exceptional customer service provided by William. His dedication to going above and beyond in assisting with every query and challenge has made the integration and use of Rapid Reviews seamless and stress-free. It's rare to find a service where support staff truly act as partners in your business's success. I wholeheartedly give Rapid Reviews a 5-star rating.

The fact that William will go ahead and white glove everything for you is incredible. If you have ever installed apps before you know it can be hit or miss if everything gets installed correctly. Making sure all your apps and data "play nice" with each other can be a headache. William goes in and just gets it all done for you. That is top-notch service. In addition, the fact that Search X doesn't bog your site down can't be understated. In the sports world, the phrase "Speed Kills" is a good thing. In the online world, speed really can kill your website. Just get this app and don't slow your website down.

Easy to use, functional, quick loading and looks clean. Exactly how a review app should be. Also great support if you need it! Recommend.

We switched to Rapid Reviews after being on our previous Reviews App for about 5 years. The main reason for our switch was due to our previous review app becoming increasingly slower on both the admin panel and the customer facing reviews/questions sections. Additionally, when a major technical issue occurred within the old reviews app, it took a MINIMUM of 24 hours for their customer support to simply acknowledge our urgent email support request. Then, it took another 4-5 days for them to fix the major technical issue with their app. Even worse, the same issue occurred twice over the last 6 months, with both problems taking days to fix. Based on the above issues with our previous app, we started looking at other highly rated Shopify Review Apps and ultimately decided on Rapid Reviews for the following reasons: 1. William, the app developer is extremely knowledgable on the Shopify platform and is outstanding to work with. He has excellent communication skills and always gets back to us promptly when we have a question or a request. 2. Switching from our previous platform to Rapid Reviews was very straight forward. William really did all of the work. We did NOT have to export and re-import all of our reviews, media, and questions/answers from our old app to the Rapid Reviews platform. MOVING LARGE AMOUNTS OF DATA AND MEDIA IS PROBABLY THE MAIN REASON WHY MANY SHOPIFY WEBSITE OWNERS ARE HESITANT TO SWITCH REVIEW APPS. It seems like other review app developers make it VERY hard to switch to another review app. William seamlessly performed these critical transfer steps for us. 3. The Rapid Reviews app responds very quickly in both the Admin panel and on our website. We love this response and the fact that customers can word search all of the reviews and questions/answers sections quickly. Keyword search capability is very important to us and our customers. 4. Our Shopify Theme "Speed Score" is the highest it has been in years. This speed score increased immediately after switching to Rapid Reviews. We are not surprised since our previous review app was routinely taking 5 to 30 seconds to load reviews and perform search functions. Rapid Reviews really does load immediately. We are not surprised that this app has so many 5 Star reviews!

Worked directly with William and he was great! Didn't feel rushed for him to answer all my questions and he gave me some insights on SEO along the way. He got me through the full installation and now I'm ready to add product reviews to my products. Highly suggest Rapid Reviews!

So happy I came across Rapid Reviews. The app is so fast and has fixed the problem I had with reviews not displaying correctly and loading very slowly, as a result of the previous reviews app I was using. Setup was fairly straightforward and William was always there to help and answer any questions I had very quickly.

So far this is the simplest review app I've tried (in the best way). William is extremely helpful and personally got us all set up. Why do all the review apps suck? This one is absolutely worth your money (and it's more affordable than the others?!) I think it's maybe a bit hard to use, but I'm sure future updates will make it more dummy friendly.

Working with William Belk was nothing short of incredible! The service, advice, and help went far beyond anything I have experienced over the years. I would highly recommend this product to anyone who wants more speed on their website and a better review platform. John M. White Aviator-Sunglasses.net