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Customer reviews: Quinn Shoppable Videos, Reels

Develop by Quinn

Reviews (58)

Overall rating
4.6

What Merchants Think

Merchants have generally expressed positive feedback for the "Quinn Shoppable Videos, Reels" app, highlighting its transformative impact on e-commerce websites by enhancing user engagement and boosting conversion rates through shoppable video content. Many have praised the app's user-friendly interface and exceptional customer support, while acknowledging a learning curve and occasional technical issues.

Key Strengths

  • Introduction of shoppable video feature which enhances product showcasing and customer interaction.
  • Easy to use with customizable design elements.
  • Exceptional customer support with prompt, helpful responses and thorough problem-solving.
  • Detailed analytics providing real-time insights into video performance and sales impact.
  • User-friendly onboarding process, especially beneficial for first-time Shopify users.
  • Seamless integration with e-commerce sites leading to increased conversion rates.

Common Concerns

  • The app has a noticeable learning curve, which might be challenging for some users.
  • Reports of technical issues and occasional bugs affecting the user experience.
  • Customization options for the widget design could be improved.
  • Some users have experienced lapses in service or communication regarding technical issues.

Final Thoughts

The "Quinn Shoppable Videos, Reels" app is well-received by merchants for its ability to elevate e-commerce platforms through interactive video content, thus driving user engagement and conversion. While certain areas such as bug fixes and customization could be enhanced, the app's robust support team and ongoing improvements make it a recommended choice for retailers looking to leverage shoppable videos in their marketing strategy.

Digital Dress Room

Apr 05, 2024  on Shopify

The app stopped working and I wasn't even informed, they charged me the money for 2 months.

Crazy Mosquitoes

Nov 15, 2023  on Shopify

The UI to customise the widget is extremely lacking with terrible UI. Customer service is almost non-existent.

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