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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (526)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Vivo Life USA

Sep 15, 2024  on Shopify

Great app and customer service from Elhassan

Honest Hem

Sep 13, 2024  on Shopify

Every issue I have had, the customer service team has been super helpful in understanding why the issue occurred so next time I am able to avoid any setbacks. They have made a very stressful situation in setting up a tiktok shop to being so much easier.

hira

Sep 12, 2024  on Shopify

This app is great so far, and Normie at customer support is incredibly helpful! Helped us to set up QuickSync to our TikTok shop seamlessly, in addition she helped to streamline the entire onboarding process, allowing me to go do other things while this ran in the background I'm looking forward to using this app soon

THIS PKN

Sep 10, 2024  on Shopify

Very helpful and well informed. :)

EVERTRENDING STORE

Sep 09, 2024  on Shopify

I'm extremely thankful for the convenience that apps offer. They make everything so much easier for me. Recently, I encountered an issue with syncing my products from Shopify to TikTok. Thankfully, I could reach out to their support team for assistance. Jayson was incredibly helpful and didn't hesitate to give me the support I needed. I am sincerely grateful to Jayson for his assistance.

Angsty Addie

Sep 08, 2024  on Shopify

Arianne was very helpful and helped me import my products after many tries by myself. Thank you!

Alfra Retail LLC

Sep 08, 2024  on Shopify

Diana help me, I had a positive experience resolving the issues. This is my first time using the app, and so far, everything has been great. The support was helpful, and the process was smooth. I appreciate the efficiency and clarity throughout, and I'm optimistic about continuing to use the app in the future

GHILLIEPUCK®

Sep 07, 2024  on Shopify

Omar is the absolute best! I was having trouble integrating my TikTok seller with Shopify and he took care of EVERYTHING for me! Amazing service! If I could give 10 stars I would!

R You Up?

Sep 03, 2024  on Shopify

What an excellent service by Joseph! He resolved issues I've been stuck on for hours within a matter of minutes- I'd highly recommend!

Messed Up Generation

Sep 02, 2024  on Shopify

Just signed up and finding it really useful. Omar guided us through the start up process and was extremely professional and helpful! Highly recommend

Glowing Seoul Skincare

Sep 02, 2024  on Shopify

I have been stressed about trying to sync my products and Jayson made it seamless for me. His customer service has been impeccable and much appreciated.

Stiles Summer Essentials

Aug 31, 2024  on Shopify

SO far the product seems to be running great with just a couple details to finish up Jayson was very helpful and walked me through the whole process today

Pierced Body Art

Aug 30, 2024  on Shopify

Why was i so worried about doing this move? This App has saved me literally weeks of work with a click of a button! Support is super quick and extremely helpful.Super Pleased!

Contour Goddess

Aug 29, 2024  on Shopify

he is helping me sync my products

The Market Pop LLC

Aug 28, 2024  on Shopify

Omar was super helpful. He assisted me in getting all of my products synced in no time!

Evergreen Boutique

Aug 27, 2024  on Shopify

This app is new to our business. The customer service support I’ve received has been exceptional. Omar (and Arianne) were so quick to answer emails with all the questions I had. Looking forward to continue working with them!

1987

Aug 27, 2024  on Shopify

Customer service was amazing helping us to set up properly! Khaled led me through the process to correctly sync our products. If you’re confused when downloading, reach out via the chat feature. Super helpful.

SnuggleZest

Aug 26, 2024  on Shopify

Omar has been incredibly helpful. great customer service and answered all my questions and worries about syncing my products. Definitely recommend. I also was helped by Elhassan, he was very quick with replies and helped sync more products in less than 5 minutes. so satisfied with the service

Glorysmile

Aug 25, 2024  on Shopify

Thank you so much Khaled for making the process very smooth and amazing!! If I could give Khaled a 100 star I would!

Drink Harlo

Aug 25, 2024  on Shopify

I can't believe how easy this app is and how incredibly helpful their support is. There should be a case study about them.

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