Reviews: QuickSync for TikTok Shop

Customer reviews: QuickSync for TikTok Shop

Reviews (500)

Overall rating

4.9

5

278
4

2
3

2
2
1

4

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

Responsive and helpful customer support, often resolving issues quickly.
Simplifies the process of syncing products between Shopify and TikTok Shop.
The real-time chat feature allows immediate assistance.
Most users find the app intuitive and easy to use once set up.
Some users have noted the reliable export feature.

Common Concerns

Some users experience syncing issues, with products not consistently syncing between platforms.
Instances of poor customer service and unresolved technical issues leading to business disruption.
Challenges in setup in certain regions, limiting functionality.
Criticisms regarding the app being unreliable and expensive without offering substantial value.
A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

KENIA BEAUTY

Sep 19, 2024 on Shopify

GREAT JOSEPH WAS A GOOD CUSTOMER SERVICE REP WHO ASSISTED ME AND HELPED ME SYNC MY PRODUCTS AND ORDERS TO TIK TOK SHOP.

Glam Huns

Sep 19, 2024 on Shopify

Jayson was very helpful when I needed help with an issue and responded right away

Collamoo

Sep 19, 2024 on Shopify

Great app so far and way better then any other ive found, also very good support from Jayson

Big Heart Threads

Sep 18, 2024 on Shopify

Joseph was incredibly helpful. He went above and beyond to make sure that syncing my Shopify and TikTok shop was smooth. I am happy to know that if I ever have any questions in the future I can always reach out to him for quick help. Thanks Joseph!!

Smash.com

Sep 18, 2024 on Shopify

had great experience with customer support. fixed my issues. Oman helped me a lot.

Wish Upon A Candle Co®

Sep 18, 2024 on Shopify

Excellent service by Omar, He rectified a few small issues almost immediately very happy with the service so far!

Anifurry

Sep 16, 2024 on Shopify

It's absolutely convenient to use, frankly speaking, this is my first time using product sync app on Shopify, and I got some troubles in using it. I tried to reach them out, any I got assistance right away! The customer support agent helped me a lot and she's super nice. To sum up, I would say this is definitely a good app worth to try!

bijon

Sep 16, 2024 on Shopify

Arianne was really helpful in helping set up the shop syncing. Great service.

Inspired By

Sep 16, 2024 on Shopify

Omar was really helpful with syncing products and making sure everything was flowing correctly! would recommend.

Print x Pixel

Sep 16, 2024 on Shopify

Jayson was fantastic! Walked me through the entire process. I would have been LOST without him! Bravo. (And a sense of humor!)

STOLNHRTS Apparel Co.

Sep 15, 2024 on Shopify

Khaled was a pleasure to speak with, very patient and very helpful. Definitely recommend QuickSync for TikTok Shop.

Vonu

Sep 15, 2024 on Shopify

Omar was the best customer service rep! Got my shop up and running in under 10 minutes and answered all my questions. Love quick sync cause of the support.

Vivo Life USA

Sep 15, 2024 on Shopify

Great app and customer service from Elhassan

Honest Hem

Sep 13, 2024 on Shopify

Every issue I have had, the customer service team has been super helpful in understanding why the issue occurred so next time I am able to avoid any setbacks. They have made a very stressful situation in setting up a tiktok shop to being so much easier.

hira

Sep 12, 2024 on Shopify

This app is great so far, and Normie at customer support is incredibly helpful! Helped us to set up QuickSync to our TikTok shop seamlessly, in addition she helped to streamline the entire onboarding process, allowing me to go do other things while this ran in the background I'm looking forward to using this app soon

THIS PKN

Sep 10, 2024 on Shopify

Very helpful and well informed. :)

EVERTRENDING STORE

Sep 09, 2024 on Shopify

I'm extremely thankful for the convenience that apps offer. They make everything so much easier for me. Recently, I encountered an issue with syncing my products from Shopify to TikTok. Thankfully, I could reach out to their support team for assistance. Jayson was incredibly helpful and didn't hesitate to give me the support I needed. I am sincerely grateful to Jayson for his assistance.

Angsty Addie

Sep 08, 2024 on Shopify

Arianne was very helpful and helped me import my products after many tries by myself. Thank you!

Alfra Retail LLC

Sep 08, 2024 on Shopify

Diana help me, I had a positive experience resolving the issues. This is my first time using the app, and so far, everything has been great. The support was helpful, and the process was smooth. I appreciate the efficiency and clarity throughout, and I'm optimistic about continuing to use the app in the future

GHILLIEPUCK®

Sep 07, 2024 on Shopify

Omar is the absolute best! I was having trouble integrating my TikTok seller with Shopify and he took care of EVERYTHING for me! Amazing service! If I could give 10 stars I would!