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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

My Store

Oct 02, 2024  on Shopify

I had an incredible experience working with Joseph to set up my Shopify connection. His customer service was exceptional! He was patient, knowledgeable, and went above and beyond to ensure everything was set up seamlessly. He quickly addressed any issues that came up and made the entire process stress-free. Highly recommend his support if you're looking for a smooth integration experience!

Rated 3D

Oct 02, 2024  on Shopify

Jayson was the first one to truly solve this problem with syncing! He realized it was a category problem and immediately my items started syncing to my shop! Thank you Jayson!

Mermaid Venom

Oct 01, 2024  on Shopify

Gasser helped me a lot!

Art Bear

Sep 30, 2024  on Shopify

Such great help from Joseph, couldn't have done it without him

Aprilsmoon

Sep 30, 2024  on Shopify

Khaled was extremely helpful, insightful, patient and quick with responses. I was able to understand the process on QS a lot better and I will be certain to reach back out to Khaled in the future! Thank you Khaled!!

NUFANCY

Sep 30, 2024  on Shopify

Quick Sync is a good apps, they're working faster. And the customer service is great. Thank you so much Omar.

ästhetik skincare

Sep 30, 2024  on Shopify

wow. what a difference, tried do it manually through the TikTok app and Shopify and it was a disaster, nothing synced and process was confusing. almost gave up until I came across quicksync and specifically Omar, he made the process so easy and walked me through each step. Five stars all the way!!

Cafe de Palo Market

Sep 29, 2024  on Shopify

I received help from the customer success agent Omar. He was very efficient, quick, and friendly during the conversation. Excellent service!

Southside Skatepark Skateshop

Sep 28, 2024  on Shopify

After an 8-month struggle to set up my TikTok shop and link it to Shopify, QuickSync was a lifesaver. With over 14,000 product listings, it made the syncing process smooth and easy. Their friendly support team guided me through the final steps, and today, our Shopify is auto-syncing with TikTok perfectly! QuickSync saved me thousands and made this process manageable. Highly recommend! HINT: Once You Set Up Your Warehouse CHOOSE SELLER SHIP and set up your shipping profile! Save you some time!

My Eternal Bliss Shop

Sep 28, 2024  on Shopify

Arianne was incredibly helpful! She has terrific customer service skills as well as knowledge. She is a delight and is so patient when helping me navigate the dropshipping world of TikTok Shop and Shopify. I couldn't have done it without her!

My Store

Sep 27, 2024  on Shopify

Joseph is the best for any help you need

Elegant Flawless Nails

Sep 26, 2024  on Shopify

Joseph is really helpful and he helped me so much in finding out the issues with product syncing on the tiktop shop from the shopify. He is quick, helpful and informative. Really appreciate that.

CH BEATS

Sep 25, 2024  on Shopify

he answered all my questions

To Be Artisan

Sep 25, 2024  on Shopify

Omar was super helpful. The app and process is very communicative and seems to take's care of a lot of it for you. Very happy so far and the helper, support worker is very fast and on the task. Very Nice app and nice reassuring helpers.

BlumenMoon

Sep 25, 2024  on Shopify

Omar provided me exceptional assistance! He went above and beyond to ensure that syncing my Shopify and TikTok shops was a seamless process. I truly appreciate his dedication and attention to detail. It's comforting to know that if I ever have any questions in the future, I can always count on him for prompt and reliable support. Thank you so much, Omar!

Sab Charms Co

Sep 24, 2024  on Shopify

Customer service is top notch! I spoke with Joseph and he was able to help me out very fast and efficiently, and solved my issue while being friendly and kind.

snoozzzed

Sep 24, 2024  on Shopify

Excellent customer service! Assisted me with setting up and syncing in just 2-3 minutes.

The Clay Spot

Sep 22, 2024  on Shopify

Omar contacted me this morning right after I downloaded the app from the Shopify App Store. He was incredibly helpful in syncing ALL of my existing listings from Shopify and even created SKUs for all of them. He saved me so much time!

HealthCray

Sep 22, 2024  on Shopify

Omar synced my products in like 15 seconds. he literally did what took about 2 weeks of being ignored by the other ones that work at the other tiktok app for shopify. i'm all set up he's super on top of things. super friendly. professional. you're the man Omar.

FreshUps

Sep 21, 2024  on Shopify

Excellent and easy to use app. Customer service was available immediately. Shout out to Omar for the help!

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