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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (526)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

EnjoyBeingYou

Oct 30, 2024  on Shopify

Jayson was really helpful with getting my store's products synced to TikTok after a few failed attempts on my own. He identified the problem quickly and helped me to properly sync them. Thank you again!

Hazel Candle Co.

Oct 28, 2024  on Shopify

having customer support on standby is very helpful thank you!

Rabble Clothing

Oct 28, 2024  on Shopify

Joseph was great I ran into an issue with shopify syncing and he has been a great help figuring everything out and walking us through it he informed me that he will be reaching to the devs to figure the issue out as well

mugsly

Oct 28, 2024  on Shopify

Joseph from Customer Services gave me an early Christmas present. After installing the app, there was a little friendly chat window that popped up, and I'm so pleased I responded and with minimal effort on my side and lots of super speedy help from Joseph, the app was set up and configured and products syncing to TikTok Shop! I was waiting for weeks to do the TT Shop setup, BUT don't make the same mistake as me. Choose this app, work with the amazing Customer Service people and then have something that takes the sync headaches away and makes your life super easy! It's early days for me, since I'm just working through the initial setup, but I look forward to the way the app can centralise everything for me (product creation, order fulfilment etc). The whole experience was a dream!

Santa's Little Workshop

Oct 27, 2024  on Shopify

I have been trying to sync my store for a few days, the store always showing errors until I downloaded this app and with the help of Joseph it was done in no time. Definitely recommend, 5 * service.

Omja

Oct 27, 2024  on Shopify

omar is really quick and helpful with my sync

DealBlitz-it

Oct 25, 2024  on Shopify

QuickSync is the only app that works seamlessly for my TikTok Shop—it’s saved me so much time! I had a few issues, but Joseph provided fantastic support to resolve them. Highly recommend!

Epic Cart Adventures

Oct 24, 2024  on Shopify

Excellent customer service! One of the members of Quicksync *Omar* has been extra in everything! Splendid

Aidyrose

Oct 24, 2024  on Shopify

Omar was fantastic! I needed help setting up the connection between my Shopify website and syncing it to TikTok Shop. He helped me connect everything. Very easy and seamless!

AspirationApparel

Oct 23, 2024  on Shopify

Joseph was super helpful! He guided me through the process and made sure all my products were synced correctly.

Furbish Studio

Oct 23, 2024  on Shopify

Joseph was incredibly helpful with getting my store's products synced to TikTok after several failed attempts on my own. He identified the problem quickly and guided me to properly sync them and was patient enough to wait while they loaded to confirm that it worked. Thank you, Joseph!

The Joop Basket

Oct 23, 2024  on Shopify

Khaled was super helpful and patient, he help me through the entire process of setting up the app and syncing my products. i am confident i can hand this process on my own now thanks to Khaled.

BUO

Oct 22, 2024  on Shopify

I had the pleasure of interacting with Arinne recently, and her customer service was exceptional! From the moment I reached out, she was attentive, friendly, and genuinely eager to help. Arinne went above and beyond to ensure all my questions were answered and that I felt valued as a customer. Her knowledge of the products was impressive. She took the time to understand my needs and provided personalized recommendations that were spot on. What really stood out was her positive attitude; she made the entire experience enjoyable and stress-free. Thanks to Arinne, I left feeling satisfied with my purchase and excited about returning in the future. She is a true asset to the team, and I can’t recommend her enough!

My Store

Oct 22, 2024  on Shopify

Joseph was brillant and really helpful!

EternalGoods-Ecom

Oct 22, 2024  on Shopify

Morrie’s Online Customer Service Review I just had to share my fantastic experience with Morrie’s online customer service! ✨ From the moment I reached out, their team was super responsive and helpful. I had a few questions about my order, and they answered everything quickly and clearly. The chat feature made it so easy to get assistance without any hassle. Plus, they went the extra mile to ensure I was satisfied with my purchase! It’s rare to find such attentive and friendly service online. If you’re thinking about shopping with Morrie’s, I highly recommend it! Their customer service is top-tier, and it made my experience so much smoother. ❤️

Pixibow

Oct 19, 2024  on Shopify

Very helpful and straight forward. The support team was helpful too!

DONEDER

Oct 19, 2024  on Shopify

Omar is super helpful and very cooperative. He is very patient with my needs and question and was very happy when he manages to answer them with full understanding! :D

BookTrovert Shop

Oct 19, 2024  on Shopify

I just downloaded this app and had a difficult time syncing my products form tiktok to Shopify. I was ready to cancel my subscription but the customer service was excellent and fast and helped me! thank you!

Wolf variety store

Oct 18, 2024  on Shopify

Joseph really tried for me and put me through the difficulties, the fast respond was highly expectational and execute everything in a short time. Thank you very much.

My Mood Activewear

Oct 17, 2024  on Shopify

Joseph was a great help!

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