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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (354)

Overall rating
4.8

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Glaze

May 15, 2025  on Shopify

Omar has been excellent, guiding me through the onboarding process, answering questions. I found Tiktok so difficult to navigate an dget set up so we can fulfil orders through Shopify and our regular 3PL... no brainer to use Quicksync and customer service is amazing

Animeillume

May 13, 2025  on Shopify

Lichtblock

May 12, 2025  on Shopify

Absolutely outstanding support from Omar! Super friendly, fast, and solution-oriented – he took the time to answer all our questions in detail and even prioritized our store to speed things up. It’s rare to get such personal and helpful support these days. Thanks again, Omar – truly appreciated!

All Gas No Brakes Supplements®

May 06, 2025  on Shopify

Joseph from customer service was excellent and very patience with my requests. Highly recommended !

Lune

May 06, 2025  on Shopify

Easy to set up and support from Omar was amazing. Helped us get synced in minutes.

Mexivida

Apr 30, 2025  on Shopify

Joseph was very helpful , typically most apps will have you onboard by yourself but Joseph handled the whole process which was amazing and the app so far seems promising!

Stay There Headwear

Apr 29, 2025  on Shopify

Omar was very helpful and communication was great!

Gianna Demure

Apr 28, 2025  on Shopify

Omar is fantastic! Extremely responsive and talks through any questions/challenges I have!

Jes Rose

Apr 27, 2025  on Shopify

Omar has taken a huge workload off me by syncing 30,000 products onto tiktok shop for me, he's also been giving me tips and help for the future if i ever get stuck on how to navigate syncing! Great help so far!

GREEDY BABY

Apr 23, 2025  on Shopify

Joseph was very helpful in helping me install QS! I couldn't have done it without him.

Tampon Tribe

Apr 23, 2025  on Shopify

Very easy to use and Great customer Service, Kudos to Omar who Helped me through the process

STEMPELTRAUM

Apr 23, 2025  on Shopify

Super Service vom Supporter Omar. Er hat sich sofort um unsere Probleme gekümmert. Service TOP!

Marvilus Products

Apr 18, 2025  on Shopify

Joseph was nothing short of Marvelous he addressed an issue that i was dealing with within my store and immediately presented a solution! It made me feel cared for and showed the level of support that you can receive from the quicksync team! I highly recommend 5 of 5.!

Mojito Collection

Apr 17, 2025  on Shopify

I encountered difficulties connecting my Shopify store to TikTok Shop, but as soon as I logged into the QuickSync website, an agent named Joseph promptly offered assistance. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance.​ Joseph's patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Nizhoni Traders LLC

Apr 09, 2025  on Shopify

Excellent support—consistently clear, timely, and insightful. A valuable resource I highly recommend.

Betele Jewelry

Apr 08, 2025  on Shopify

Joseph was incredibly helpful during a stressful moment. I was having issues with syncing my Shopify store products to my Tiktok Seller Account. Even after running into a wall he was able to walk me through and trouble shoot the issue. I believe the issue I am having is on Tiktok's end. But it was pleasant to speak with him over Zoom and receive clarity on the matter and support. Moving forward, I will open a ticket with TikTok to hopefully get this matter resolved once and for all.

Reindeer Farms

Apr 07, 2025  on Shopify

Customer service is great, They helped me setup everything according to mu requirements

ELA STYL

Apr 05, 2025  on Shopify

I would like to give a big thank you to Joseph for his amazing help! I am extremely satisfied with the service. He made everything so easy for me and thanks to him, my products were quickly uploaded to TikTok Shop. I truly appreciate his assistance!

Bems Home

Apr 02, 2025  on Shopify

DoctorTruth

Mar 31, 2025  on Shopify

arianne helped me a lotr even when i waS tired she helped me and took the wheel. thanks

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