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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

DesignerPrintsGB

Dec 05, 2024  on Shopify

Omar was really helpful and guided me through what I needed, would highly recommend him!

Fashrevo

Dec 04, 2024  on Shopify

The support team has been exceptionally responsive and helpful. I would like to commend Omar, Normie, Arrianie, and Jayson for their outstanding service and suggest they be recognized with a raise.

ShadeSwitch

Dec 01, 2024  on Shopify

Great customer service, especially Joseph

Assistouch

Nov 30, 2024  on Shopify

The app is very amazing. Especially support. Very good support indeed.

Giftology London

Nov 28, 2024  on Shopify

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

My Beautiful Collection

Nov 27, 2024  on Shopify

Omar was extremely helpful when I had questions he answered them very fast and effective for me!

Inspired BYou Home Decor

Nov 25, 2024  on Shopify

Joseph was extremely helpful and responsive with the issues I was having with syncing. He was able to solve my problem in minutes and got me up and running again in no time. Highly recommend this app and customer service is second to none.

The Pro Plug

Nov 22, 2024  on Shopify

All the staff on the chat have been really helpful. I tried 2 other TikTok shop sync apps, this one is the only one that seems to work for us. Joseph has been great assistance to our team.

RAPHAELLA

Nov 21, 2024  on Shopify

Normie was a great help! She assisted my tik tok shop issues and solved them quickly and efficiently. Thank you Normie!

Abduct Co.

Nov 21, 2024  on Shopify

Khaled was fantastic! Very knowledgeable and patient. Worked with me for 4 hours straight to help fix my syncing issues!

Giftology London

Nov 20, 2024  on Shopify

I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

Jentry Kelley Cosmetics

Nov 20, 2024  on Shopify

I've heard great things! Just started today and customer service was great with the walk thru!

WinnieRose

Nov 18, 2024  on Shopify

Omar was really helpful thank you

Beautiful You

Nov 18, 2024  on Shopify

amazing app fast working our tech Joseph was amazing also

Pets Owner Shop

Nov 18, 2024  on Shopify

Joseph was incredibly patient and helpful. He guided me step by step and made the process so much easier. Great service and super kind—thank you, Joseph!

FitFinds

Nov 18, 2024  on Shopify

Khaled was amazing. Provided me with top-of-the-line support as well as a friendly attitude. My questions were pretty difficult to answer but Khaled nailed them with ease. Fully recommend for anyone. Great Job Khaled

Victoria Cart

Nov 15, 2024  on Shopify

This app exceeded my expectations! Its reliable review export feature and exceptional support make it an essential tool for any ecommerce business.

Alpha Nutrition Power

Nov 13, 2024  on Shopify

Very Professional and helpful!

Made In Univers

Nov 13, 2024  on Shopify

Quick at refund and cancellation of services. Thanks Joseph

My Store

Nov 13, 2024  on Shopify

gasser was incredibly helpful with every question and took time to explain and help me with my inventory problems, would recommend hes the goat !

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