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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (500)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Aura Pheromones

Jul 07, 2024  on Shopify

Great experience and easy to use!

NovaNest Store

Jul 06, 2024  on Shopify

i was having trouble to sync my products to my Tiktok shop and i contact the support center, and i was assisted by one Arianne who did am amazing job with assisting me. i would definitely give her 10.

Vessel Pure

Jul 06, 2024  on Shopify

So far, so good. Tech support for a few install questions - Omar - was available and on point.

Smart New Life Store

Jul 05, 2024  on Shopify

best and helpful and good assistance need like the officer to successes

Fragrance Nevaeh

Jul 05, 2024  on Shopify

Well from the start of downloading the app, I was surprised to see some already there to help me set up the app. Joseph was amazing to work with and helped me set everything up very fast and any questions I had for him, he had an answer!

Turmeripure

Apr 25, 2024  on Shopify

Omar was amazing via support. He helped us navigate an issue with a breeze.

The Makeup Shack

Apr 23, 2024  on Shopify

Went above & beyond to assist me with my Shopify Store and Tiktok Shop inventory/ locations issue. This exactly what I needed for my business highly recommended.

Gum of Gods US

Apr 23, 2024  on Shopify

Great app, does everything you need it to to sync your TT shop store with your Shopify backend. Special shoutout to Joseph on the customer support team for helping me out.

Glowmali

Apr 23, 2024  on Shopify

This app works seamless to synch my orders to Tiktok. Whenever I have a problem, customer service agent is always available and quick to solve the problem. Special thank you to Omar, who's helped me less than 5 min with an order that did not synch. I highly recommend this app!

The Gallery

Apr 23, 2024  on Shopify

Very responsive, fast and effective customer support. No sooner had I downloaded the app and initiated the sync process for products, when I received a message from Omar asking if I needed any help. Not only did he accelerate the syncing process and promise to oversee the process to the end, he also answered all the other queries I had regarding the app.Very impressive!

Printality

Apr 22, 2024  on Shopify

I've used QuickSync for Etsy so far and loved the ease of use. Joseph was incredibly helpful with setting up my account to connect to TikTok Shop. He was incredibly kind and I would be happy to work with him in the future. Thank you for the amazing service.

Minksters

Apr 22, 2024  on Shopify

As someone new to selling products on TikTok, I was super frustrated with the process of trying to get my products to sync from my Shopify website to TikTok. Thea jumped on and helped me get my products synced. I really appreciate her prompt service and attention to detail. Thanks Thea! You made my day.

SPADES

Apr 21, 2024  on Shopify

good customer service

ShopWithBug

Apr 19, 2024  on Shopify

Very patient with me and helped walked me through everything! Appreciate this app so much! Looking forward to using it all the time. :)

Five Volt Logic

Apr 19, 2024  on Shopify

I was really surprised that they have a live chat to help get things up and running. It only took a few minutes, and everything is linked! Thank you Joseph for your help.

Devon Wick Candle Co. Limited

Apr 18, 2024  on Shopify

Normie has been great getting me setup and I'm looking forward to getting back on TikTok Shop!

Stardust by Allie

Apr 17, 2024  on Shopify

Joseph is an absolute delight and helped through the entire onboarding process! Great app!

Posh Pet Glamour Boutique

Apr 17, 2024  on Shopify

Customer service here is outstanding especially compared to all the other apps I have installed within my store. Definitely happy I chose this app for my tik tok shop.

Jonathan’s jewelry and other goods

Apr 17, 2024  on Shopify

Khaled was awesome with helping me navigate my way with TikTok Shop, and how to sync my products, etc! He gets 2 thumbs up, and 5 stars! Thank you again Khaled! ~Jonathan F. Jordan~

Bella Monroe Hair

Apr 17, 2024  on Shopify

I tried other apps and it would take forever and still was a manual process. This app is super fast and all my 1500 products were synced within a short window. I had a few questions and received fast help. Highly recommend.

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