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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

QuickSync for TikTok simplifies Shopify-TikTok integration, enabling merchants to sync products, run ads, and track performance effortlessly. This review covers real user experiences, key features, and potential drawbacks to help you decide if it’s the right tool for your store.

Reviews (526)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Pure Body

Aug 11, 2024  on Shopify

QuickSync has transformed my TikTok and Shopify integration experience! The real-time syncing of orders and inventory across multiple locations is seamless and efficient. Managing products, SKUs, and prices is a breeze. A huge thank you to Arianne from customer support—your exceptional assistance made the setup smooth and hassle-free. QuickSync is a must-have for anyone needing reliable, hassle-free syncing between platforms!

Iman

Aug 11, 2024  on Shopify

Joseph was amazing. really went the extra mile to figure a solution for my syncing issue from shopify to tiktok. was very responsive and quick too. was a pleasure.

EmpressAttireShop.com

Aug 11, 2024  on Shopify

The customer service was awsome they knew what I needed before I did and they applied with ease.

DormRoom.shop

Aug 09, 2024  on Shopify

Great App!! really helpful for tiktok shop integration.

F Words

Aug 09, 2024  on Shopify

Joseph is incredibly helpful. I started the process to sync my products at 8:41 and he got the products live by 8:50. He also sent me some more resources on tiktok shop. Insanely helpful and knowledgable. 10/10

Lucy Pearl Boutique

Aug 09, 2024  on Shopify

Jospeh was a great help to me syncing all my products for me

Luxe Life Goodz

Aug 07, 2024  on Shopify

Very good service and app! The IT team is very helpful and always there if you need them would def recommend

Stashy Scrunchie

Aug 07, 2024  on Shopify

I am very satisfied so far! Very easy setup and fixed the issues I needed help with. Omar was especially helpful in walking me though the initial setup

True Prints

Aug 06, 2024  on Shopify

Definitely worth the money. Saved me so much time exporting products to and from other sales channels. Also had lots of help from Joseph via the online chat. Great service.

Dr. Paws Choice

Aug 06, 2024  on Shopify

Loving the app thus far, support is quick!

Bubble Blastte

Aug 06, 2024  on Shopify

Great Customer service!

My Store

Aug 05, 2024  on Shopify

Joseph was the best help I ever have got from a success agent EVER.

My Store

Aug 05, 2024  on Shopify

So far so good. I had an issue syncing my products to tik tok shop and Elhassan was super helpful!!! He highlighed the issue right away and kept me updated as we completed the sync.

Mississippi Candle Co.

Aug 04, 2024  on Shopify

Glow & Grow

Aug 04, 2024  on Shopify

Arianne was very helpful and great to work with

TK

Aug 04, 2024  on Shopify

Great service, able to help integrate my store with tiktok Especially with the help of Joseph from the customer success agent support team, help to guide and even sync the products on my behalf

The Auto Place Store

Aug 02, 2024  on Shopify

App works super seamless, very straightforward and more affordable then other's that are even way more complicated to setup, Joseph also jumped on the chat without me even clicking on it to offer support, helped with all my questions and was very friendly, overall i like it a lot! hope it stays this way!

Christianna

Aug 01, 2024  on Shopify

Great help from Joseph, 5 stars as always! Couldn't help right away as it was an issue with tiktok but did everything he could his end and then awaiting support for tiktok. amazing thank you!

Papa Vince

Aug 01, 2024  on Shopify

Omar has been awesome so far. I am installing right now the app but Omar has been there with me the entire time. I believe I will come to love this app - Thanks OMSR. Second day of excellent customer service

Cannon Sports

Jul 31, 2024  on Shopify

Excellent App and Excellent service! Khaled helped me tremendously to get my settings correctly processed.

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