Worst Expereince and App

At first everything seemed fine, but then the app was not understood and Diana's service was very bad. The app synchronizes what it wants, there was no way we could upload the products we wanted to Etsy and there was no solution.

Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.

Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly. **UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.

Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.

**⚠️ ATTENTION!!!** Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product. The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!

Garbage. I have no any different words. If you're looking for problems on your head, go ahead. Listings syncing between Etsy and Shopify with a lot of errors. Sometimes its not sync description informtion, sometime its not transfer SKU, sometimes not all of colors vary. I lost 3 days figure out what is going wrong: after syncing products from Shopify to Etsy all of listings were broken, that was impossible. I must create all of new listing and post in on Etsy.

Very dangerous app, all my Etsy products have been deactivated because synced in wrong direciton. Employees are nice and quick but do not take the proper safety precautions.

Its been 2 days and my product are still not completely synchronized and imported in Etsy. Everything you want to do has to be done with customer service. I am very unhappy with this app and service, as they told me three times already that the products are synchronized. And I have been asked for a review before the export process has been done. fyi