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Customer reviews: QuickBooks Sync by MyWorks

Develop by MyWorks

Reviews (44)

Overall rating
5

What Merchants Think

Overall, merchants express a positive sentiment toward "QuickBooks Sync by MyWorks", emphasizing its reliability and the significant enhancement it brings to their accounting processes. Users appreciate the app’s robust integration between Shopify and QuickBooks, often highlighting the efficiency boost it provides. While most merchants note the ease of use and valuable support team, some encounter initial setup challenges, but these are generally resolved with help from the responsive support team.

Key Strengths

  • Excellent customer support, often described as quick and knowledgeable.
  • Reliable and accurate syncing between Shopify and QuickBooks.
  • Advanced features such as bulk data push/pull and automapping.
  • User-friendly interface and straightforward setup process.
  • Cost-effectiveness and better value compared to similar apps.
  • High flexibility in mapping and customization to meet specific business needs.
  • Two-way syncing capabilities, including inventory management.

Common Concerns

  • Some users experienced initial setup challenges and learning curve.
  • Occasional issues with transaction fees and product migration.
  • A few isolated reports of customer support delay and lack of communication.
  • Complexity in achieving specific desired entries in QuickBooks without initial guidance.

Final Thoughts

"QuickBooks Sync by MyWorks" is predominantly well-received by merchants for its integration capabilities, exceptional support, and value for money. Despite some initial hurdles, users find the application an invaluable tool that significantly streamlines their accounting processes and improves operational efficiency within their business. The support team’s willingness to assist and adapt features based on customer feedback further solidifies its reputation as a customer-centric solution.

OlyKraut

May 08, 2025  on Shopify

We use the sync for Shopify and QB Desktop and it works great! It has greatly reduced my workload and it seems really reliable and easy to understand. Plus, they keep adding features that make it even better. Recently they added the ability for Shopify Collections to sync to QB Class which is useful in our operation. It handles the full transaction including fees for most payment methods we use so when we go to make the deposit we only have to match them to the payouts and the fees are all automatically entered.

Rx Labels

May 06, 2025  on Shopify

For a while we tried syncing shopify with Quickbooks and have had a number of challenges. We tried other platforms and nothing seemed to work because it wasn't working properly or didn't have all the features we needed. So glad i found this app. We have had the best experience with the support team and the app has every corner covered. This is exactly what we needed and we recommend to everyone.

Girl & Dug Farm

Apr 16, 2025  on Shopify

First of all, MyWorks works great. I like it's manual push feature a lot so it quickly updates whatever invoice needs to be fixed. We had a problem where customer name not showing up as company name despite the {company name} settings, and through the meeting I had with Peter L. we were able to easily fix this issue. We been manually re-typing customer names on QBs because the information imported from Shopify wasn't correct, which messed up the whole discount rate because it was set up differently on QBs. Turned the settings on in MyWorks as Peter L. Advised, boom. Fixed! we never have to touch our invoice again. He was super helpful and quick to respond to any of my emails, also David A. forwarded what I've discussed with him so that Peter L. was aware of what's going on so I didn't even had to explain it all over again which saved so much time. Thank you both!

Kapes Uniforms

Apr 04, 2025  on Shopify

Pros: Features that other Shopify/QB apps don't offer, which saves manual work if you use locations & classes. Before we had to use an app to export the orders, then modify them and then upload. Also being able to sync inventory from Shopify to QB is great. Helpful team that will go above and beyond to help setup and rectify issues. Cons: No live chat, so it can take some time to resolve issues.

Tension Climbing

Apr 03, 2025  on Shopify

We used MyWorks Sync to connect our old WooCommerce website to QuickBooks. Now we use it for syncing our Shopify site to QuickBooks. Both experiences have been great! The app works as expected, and the customer support team is very responsive and helpful.

Kapes Uniforms

Mar 28, 2025  on Shopify

Pro: Features that other Shopify/QB apps don't offer, which saves manual work if you use locations & classes. Before we had to use an app to export the orders, then modify them and then upload. Also being able to sync inventory from Shopify to QB is great. Cons: For us the cons outweigh the pros. The pros save time but it can't be at the expense of accurate accounting. It doesn't always sync products correctly, meaning the cost of sales isn't calculated when invoices are created Some orders say not synced when they are synced, which wastes time and create manual work. Customer support while initially good has got progressively worse, it takes too long to get issues sorted out. No live chat, so you end up going back and forth over email which can take days.

Glide Paddleboards

Feb 10, 2025  on Shopify

We had a slight hiccup getting up and running, but support was very fast and helpful and it is working well now.

FordsGarageTeam

Feb 07, 2025  on Shopify

I looked everywhere for an app that allowed me to move sales orders from Shopify and automatically turn them into invoices in Quickbooks online. This is the only app I tried that worked! I had a few issues migrating products but the tech support team was extremely responsive and very clearly walked me through how to fix the issues. I'm mainly writing this review due to how quickly the customer service team responded and how knowledgable they are. 5/5.

PeaceOut

Jan 14, 2025  on Shopify

Nice app, features and customer support is awesome and responsive. I really recommend to simplify your sync between Shopify and your accountability software

Patriot Forge Works - Custom Metal Badge Hats

Dec 08, 2024  on Shopify

MyWorks has been awesome to streamline our QB and Shopify order. We do a lot of B2b sales and it helps tremendously with cutting down on the duplicate invoicing, custom variant product syncing and more. Would recommend to anyone who uses QB and Shopify!

Sporty Bro

Oct 15, 2024  on Shopify

I've honestly been recommending this tool to everyone who'd listen. Accounting has been a breeze since we transitioned to MyWorks. What I love the most about this software is how friendly and accommodating their team is. We contacted them with a special request about a feature we really needed and the app had it in the next update, at no extra cost to us!! I've never had a better experience with a software company.

Health & Joy

Oct 01, 2024  on Shopify

If you are looking for an integration to set and forget, look no further. My accountant has been very pleased with how neatly all details sync to QuickBooks. The dashboard is very user-friendl, I managed to set up everything myself. They have some fetures I found very handy like automapping and the option to bulk push or pull data between Shopify and Quickbooks.

ZAD perfumes

Sep 22, 2024  on Shopify

Simply the best value for money from what I've seen on the market. With MyWorks we got a reliable sync with some niche advanced features which used to cost us hundreds more per month with another app. 100% recommend

Active Life

Sep 14, 2024  on Shopify

I really appreciate how affordable MyWorks is. We tried some other tools before but they either cost an arm and leg or just didn't offer the flexibility our business needed. This app has easily already paid for itself within the first month of use.

Style Hub

Sep 08, 2024  on Shopify

Very happy with this tool, quitw cool that we can manage it from Shopify. Syncs everything correcly. The two-way sync is great, we used to have an app specifica;;y for inventory management syncing inventory from QB to Shopify but now MyWorks takes care of that.

Shantida

Aug 30, 2024  on Shopify

Highly recommend, amazing experience with MyWorks so far! The native Shopify integration is super easy to use. Setting up was a breeze and I was up and running in no time.

Rose Mille

Aug 30, 2024  on Shopify

App is not as straightforward as it seems. But the support is good. They were working on some issues, but I was not informed that they were, it just seemed like they were ignoring me. In the end, the apps works as initially expected. Beware of the Transaction Fees going into sales as a negative amount. I prefer those fees going to an expense. Finally got that working after some struggle. All in all I do recommend this App.

Rose Mille

Aug 19, 2024  on Shopify

What a disaster! App does not work as advertised. Hard to set up. Not straightforward and support team doesn't know what they are talking about. 24 hour wait in between helping. Meanwhile orders are transferring incorrectly while I wait for them to respond.

ThriveOrganics

Aug 14, 2024  on Shopify

Dependable sync, responsive customer support, and a lot of advanced features—MyWorks checks all the boxes for us.

Page Spot

Aug 04, 2024  on Shopify

I have only good things to say about myworks sync. This app has made a big difference in our business efficiency. Once we installed it and turned it on, it’s been keeping quickbooks and shopify fully updated with no issues or much maintenance. For our sales volume, it also ended up less costly than what we were using before. Overall really happy and can recommend this sync to anyone using quickbooks.

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