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Customer reviews: QuickBooks Sync by MyWorks

Develop by Shopify

Reviews (38)

Overall rating
5

What Merchants Think

Overall, merchants express a positive sentiment toward "QuickBooks Sync by MyWorks", emphasizing its reliability and the significant enhancement it brings to their accounting processes. Users appreciate the app’s robust integration between Shopify and QuickBooks, often highlighting the efficiency boost it provides. While most merchants note the ease of use and valuable support team, some encounter initial setup challenges, but these are generally resolved with help from the responsive support team.

Key Strengths

  • Excellent customer support, often described as quick and knowledgeable.
  • Reliable and accurate syncing between Shopify and QuickBooks.
  • Advanced features such as bulk data push/pull and automapping.
  • User-friendly interface and straightforward setup process.
  • Cost-effectiveness and better value compared to similar apps.
  • High flexibility in mapping and customization to meet specific business needs.
  • Two-way syncing capabilities, including inventory management.

Common Concerns

  • Some users experienced initial setup challenges and learning curve.
  • Occasional issues with transaction fees and product migration.
  • A few isolated reports of customer support delay and lack of communication.
  • Complexity in achieving specific desired entries in QuickBooks without initial guidance.

Final Thoughts

"QuickBooks Sync by MyWorks" is predominantly well-received by merchants for its integration capabilities, exceptional support, and value for money. Despite some initial hurdles, users find the application an invaluable tool that significantly streamlines their accounting processes and improves operational efficiency within their business. The support team’s willingness to assist and adapt features based on customer feedback further solidifies its reputation as a customer-centric solution.

Racecraft Australia

Dec 17, 2025  on Shopify

Amazing time saving Software. Straight forward in setup with some really handy options in doing so. Not to mention a customer service team who are REALLY dedicated to helping their customers. Couldn't be happier with both the App and the communication with the Customer Service team. Thank you all at MyWorks!

Farris Laboratories, Inc.

Nov 30, 2025  on Shopify

MyWorks has helped my company so much! Their customer service is top-notch. They even helped me fix my syncing issues on Thanksgiving day! Would recommend to any business who needs support 24/7. Lisa Ellsworth Owner, Farris Laboratories, Inc.

Stewarts Coffee Roasters

Nov 20, 2025  on Shopify

It is a very useful app, it means there is no more manual order entry and it saves lots of time. It can be set up to suit your business.

PurPatio.ca

Nov 19, 2025  on Shopify

L’équipe MyWorks Sync s’est véritablement démarquée par son professionnalisme et son engagement. Nous avons bénéficié d’un accompagnement exceptionnel, tant au niveau du support que du suivi technique. Chaque problème rencontré a été pris en charge rapidement, avec rigueur et efficacité. Grâce à leur expertise, toutes nos difficultés d’intégration entre Shopify et QuickBooks ont été résolues rapidement et durablement. Une collaboration exemplaire, qui nous a permis de poursuivre le développement de notre activité en toute confiance. Nous recommandons chaleureusement MyWorks Sync à toute entreprise recherchant une solution fiable et un service client attentif. The MyWorks Sync team truly stood out for its professionalism and commitment. We received exceptional support, both in terms of customer service and technical assistance. Every issue we encountered was dealt with quickly, thoroughly, and efficiently. Thanks to their expertise, all our integration difficulties between Shopify and QuickBooks were resolved quickly and permanently. It was an exemplary collaboration, which allowed us to continue developing our business with complete confidence. We warmly recommend MyWorks Sync to any company looking for a reliable solution and attentive customer service.

Backcountry Herbal Apothecary

Nov 07, 2025  on Shopify

The app seems pretty easy, once you get to know it. I just wanted to let you know, I had a zoom scheduled with Peter this morning. He was sooo nice, extremely helpful---above and beyond! I just had to let you know.. He answered my questions and guided me through so smoothly! He was great!!!!! Then he answered some email questions in such a timely manner, I'm truly blown away by his customer service and the emails I received from the rest of your staff! Holy Moly. You guys need to start your own POS system, because if you have people like this, you would have a monopoly on customer service and ease of use on an app! Thank you for not sending me to a "bot"!!!! Peter ROCKS!

GBA Enterprises Ltd.

Oct 15, 2025  on Shopify

If I could rate higher than 5 stars, I absolutely would! MyWorks Software has been a complete game changer for my business. The integration between Shopify and QuickBooks is seamless, within just a few minutes, every transaction is synced, along with my inventory, receivables, and even net terms. I’ve never experienced such efficiency before, and it has saved me countless hours of manual work and headaches. On top of the product itself, the support team is simply outstanding. From day one, their onboarding process stood out, especially the 1:1 call support that made everything clear and easy to implement. A huge special thanks to Shaun Westley, who guided us patiently through the setup and made sure everything worked perfectly. It’s rare to find a software solution that not only delivers on its promises but also has a team that truly cares about its users. MyWorks has exceeded expectations in every way. I couldn’t recommend them enough, keep up the amazing work, you’ve made running my business so much easier!

Zab Café

Sep 17, 2025  on Shopify

Been using it for a couple of weeks and works great. Complex needs of B2B, DTC and POS on our end and it checked all boxes and more. Integrated in Shopify so seamless user experience. Awesome support team (Peter) made the setup quite simple and very efficient.

Flagsource Unlimited

Sep 09, 2025  on Shopify

the myworks team have been very responsive. definatley a great system to keep shopify and qbo in sync

Sarah Alexandra Wholesale

Aug 09, 2025  on Shopify

I was looking for an app that could sync my wholesale orders from my Shopify Store to QuickBooks Online, and I finally found a fabulous solution with MyWorks! They have been super helpful, and they have so many specific settings that allow you to customize how you want the sync to work. They have also been super helpful with specific requests, and their support is TOP NOTCH! Which is not always the case with apps that you install with Shopify - which can be very frustrating so they have made my life and business so much better!

Continental Cutting Tools

Jul 03, 2025  on Shopify

Brenda and Peter were so incredibly helpful with their demos and setup call - this is a very friendly team, and I appreciate their product and their willingness to take feedback and then work to implement it. I love that they have a free plan although my needs require me to go to a higher tier, it's nice to see them helping small businesses. I recommend this app!

Cue Supplies Inc.

Jun 27, 2025  on Shopify

MyWorks has been outstanding for our company. It has made the process of syncing inventory, purchase orders and order with Quickbooks so stress free and easy. Any issues that we have come across have been quickly resolved.

Rhonny K.

Jun 13, 2025  on Shopify

The team at MyWorks is outstanding. They are always on the spot with support. I've tried several QB sync apps, and this one is by far the most accurate and "kind" to my QBO. No additional janky accounts or customers added that junk up the system. Thanks y'all!

OlyKraut

May 08, 2025  on Shopify

We use the sync for Shopify and QB Desktop and it works great! It has greatly reduced my workload and it seems really reliable and easy to understand. Plus, they keep adding features that make it even better. Recently they added the ability for Shopify Collections to sync to QB Class which is useful in our operation. It handles the full transaction including fees for most payment methods we use so when we go to make the deposit we only have to match them to the payouts and the fees are all automatically entered.

Rx Labels

May 06, 2025  on Shopify

For a while we tried syncing shopify with Quickbooks and have had a number of challenges. We tried other platforms and nothing seemed to work because it wasn't working properly or didn't have all the features we needed. So glad i found this app. We have had the best experience with the support team and the app has every corner covered. This is exactly what we needed and we recommend to everyone.

Girl & Dug Farm

Apr 16, 2025  on Shopify

First of all, MyWorks works great. I like it's manual push feature a lot so it quickly updates whatever invoice needs to be fixed. We had a problem where customer name not showing up as company name despite the {company name} settings, and through the meeting I had with Peter L. we were able to easily fix this issue. We been manually re-typing customer names on QBs because the information imported from Shopify wasn't correct, which messed up the whole discount rate because it was set up differently on QBs. Turned the settings on in MyWorks as Peter L. Advised, boom. Fixed! we never have to touch our invoice again. He was super helpful and quick to respond to any of my emails, also David A. forwarded what I've discussed with him so that Peter L. was aware of what's going on so I didn't even had to explain it all over again which saved so much time. Thank you both!

Kapes Uniforms

Apr 04, 2025  on Shopify

Pros: Features that other Shopify/QB apps don't offer, which saves manual work if you use locations & classes. Before we had to use an app to export the orders, then modify them and then upload. Also being able to sync inventory from Shopify to QB is great. Helpful team that will go above and beyond to help setup and rectify issues. Cons: No live chat, so it can take some time to resolve issues.

Tension Climbing

Apr 03, 2025  on Shopify

We used MyWorks Sync to connect our old WooCommerce website to QuickBooks. Now we use it for syncing our Shopify site to QuickBooks. Both experiences have been great! The app works as expected, and the customer support team is very responsive and helpful.

Kapes Uniforms

Mar 28, 2025  on Shopify

Pro: Features that other Shopify/QB apps don't offer, which saves manual work if you use locations & classes. Before we had to use an app to export the orders, then modify them and then upload. Also being able to sync inventory from Shopify to QB is great. Cons: For us the cons outweigh the pros. The pros save time but it can't be at the expense of accurate accounting. It doesn't always sync products correctly, meaning the cost of sales isn't calculated when invoices are created Some orders say not synced when they are synced, which wastes time and create manual work. Customer support while initially good has got progressively worse, it takes too long to get issues sorted out. No live chat, so you end up going back and forth over email which can take days.

Glide Paddleboards

Feb 10, 2025  on Shopify

We had a slight hiccup getting up and running, but support was very fast and helpful and it is working well now.

FordsGarageTeam

Feb 07, 2025  on Shopify

I looked everywhere for an app that allowed me to move sales orders from Shopify and automatically turn them into invoices in Quickbooks online. This is the only app I tried that worked! I had a few issues migrating products but the tech support team was extremely responsive and very clearly walked me through how to fix the issues. I'm mainly writing this review due to how quickly the customer service team responded and how knowledgable they are. 5/5.

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