Square Integration ‑ QuickSync logo

Customer reviews: Square Integration ‑ QuickSync

Develop by R. I. T. N. S.

Reviews (235)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the app "Square Integration ‑ QuickSync," with many praising its effectiveness in syncing inventory between Square and Shopify. The app is often described as user-friendly, and its customer service is consistently highlighted as exemplary. Merchants appreciate the hands-on assistance provided by customer support representatives, who are frequently mentioned by name for their dedication and expertise.

Key Strengths

  • Exceptional customer support, frequently praised for its responsiveness and effectiveness.
  • Efficient and seamless syncing of inventory between Shopify and Square.
  • User-friendly interface and simple setup process.
  • Real-time syncing that enhances operational efficiency.
  • Ability to handle complex product variations and multi-location management.

Common Concerns

  • Occasional syncing issues leading to inventory discrepancies.
  • Some instances of extended downtime during the syncing process.
  • Rare customer service experiences that were unsatisfactory, impacting store operations.

Final Thoughts

Overall, "Square Integration ‑ QuickSync" is well-regarded among merchants for its technical capabilities and outstanding customer service. While some users report occasional technical hiccups, the app is largely seen as a valuable tool for integrating Square and Shopify systems, making it a recommended choice for businesses looking to streamline their inventory management across platforms.

emma K's

Oct 28, 2024  on Shopify

I was ready to cancel my app today due to thinking it didn't work for my situation, but after talking with Omar I think I was just using it wrong. Omar was very helpful in walking me through what I needed to do to make the app work for my unique situation. Thank you.

Theladylotus

Oct 27, 2024  on Shopify

Omar from customer support was amazing! I was having some technical issues with the Square Integration - QuickSync app, and Omar stepped in to help with everything. He was super knowledgeable and patient, walking me through the setup and addressing every question I had. The app itself is fantastic; it syncs my Square products and orders seamlessly with Shopify, which saves me so much time and hassle. Inventory syncing, product updates, and order management are all handled flawlessly in real time, and the multi-location support is a huge plus. No more worries about discrepancies or order cancellations! Thanks to Omar's assistance, the integration process was smooth, and now my stores are in sync perfectly. Highly recommend this app and the top-notch support team!

River&Lily

Oct 27, 2024  on Shopify

Joseph was great, he helped me with my problems and was so supportive and helpful! He also gave me insight on how to further make the process smoother for me, would highly recommend!

Tropical Beauty Belize

Oct 26, 2024  on Shopify

Boy I tell you Elhassan is amazing , this gentleman knows what he is doing and his patience is unbelievable. I was so green to so much and he made my frustrations go away and made me feel at ease. His knowledge and skills are remarkable and his help was amazing. I woke up feeling so good knowing that someone like him could make this all feel and seem easy and made me very comfortable. I highly recommend him. This company should be amazed to have an employee like this. Thank you Elhassan for the wonderful help you provided to me, you were amazing.

Honey Gallery

Oct 25, 2024  on Shopify

Superb customer service. Joseph was so incredibly helpful. He did the whole sync for me and answered all of my questions. It couldn't have been more seamless. I've been trying to find an effective app to syn my brick and mortar store to a website for almost a year, working with a developer, it was a nightmare. Joseph and Quick sync performed the task very quickly. I am so happy with the results. Would highly recommend.

The Rooted Soul Wellness Co.

Oct 25, 2024  on Shopify

I was unsure about paying an additional fee to sync Square and Shopify but this is so easy! Customer service popped up in the chat and completed all the work for me. Joseph was friendly and helpful and now I feel confident both my physical and ecommerce stores will work in harmony.

Spring in a Box

Oct 25, 2024  on Shopify

I recently had an amazing experience with the customer service chat, and I just had to share! Khaled was fantastic—super helpful and responsive. He made navigating the app a breeze and answered all my questions with great patience. I can definitely see why this service has a 4.9-star rating. If you’re using Square on a Shopify store, I highly recommend reaching out for support. Thanks again, Khaled!

Noelle Store

Oct 24, 2024  on Shopify

Joseph in Customer Success was extremely helpful and fast on the chat. They were very knowledgeable about the apps capabilities, what features I might want to use and explained everything as they organised the sync for me. Thank you

Lovetree Farm

Oct 24, 2024  on Shopify

I was having a terrible time getting my products to sync but Kahled came over chat and was absolutly wonderful. He was patient with me and work through what I needed to do. I could not ffigure it out so he graciously helped and did it for me !! Great ustomer service

Earth Soul Alchemy LLC

Oct 23, 2024  on Shopify

Joseph was very helpful.

Rosie Posie Wholesale

Oct 21, 2024  on Shopify

Customer service is very helpful

Nivaa Jewellery

Oct 17, 2024  on Shopify

I've been using QuickSync for a while now. Omar has been very helpful with few of our queries for syncing Shopify and Square! Thank you!

Exotic Snaxx

Oct 16, 2024  on Shopify

Great customer service and great product! Works better than their competitors.

tumercancia.com

Oct 16, 2024  on Shopify

Joseph is an excelent support for the app. I will recommend the app and Joseph for support. Thank you for the help.

Mystical Blossoms

Oct 14, 2024  on Shopify

This app was a great feature to syncing my two shops and saved me a ton of time. Joseph was so kind and helpful during the process.

Tropical Beauty Belize

Oct 12, 2024  on Shopify

An absolute joy to work with Omar. He was very helpful and very understanding as well as patient. Im sure he would make an awesome asset to this company. He was very thorough and very educated about the questions I asked or had concerns about. Thanks very much Omar . These are the kind of people customers like to work with.

Cowboy Cowls by 7HCA

Oct 11, 2024  on Shopify

I just started the trial due to needing to use square at events but not wanting to have a headache with inventory management with my Shopify store. while trying to import my products I was running into a small hiccup with one item and before I could even get frustrated ( which is super easy for me to do with technology) Normie with the customer service team popped uo in a live chat to see if I needed help! what kind of next level amazing customer service is this!!! and they were actually able to solve the problem and get the products synced up I didn't have to jump through hoops trying to make things work at all! I was going to trail this app and see if it was a good fit but after just tonight im so glad I chose this one and plan to keep it. everything is already synced up and all my register systems are all working perfect with the correct products and inventory. So far the customer service is such a huge win in pretty confident the use of this ap will be too. Can't wait to let this make my life a little easier not having to completely redo inventory after every event!

Bay Co. Apparel

Oct 10, 2024  on Shopify

Customer service was prompt even at 10PM est. Normie was great and got my thousands of products synced from Shopify to Square. Helped save my big event!

Bridgewater Chocolate

Oct 09, 2024  on Shopify

Responsive and very helpful!

Southern Root & Olive

Oct 09, 2024  on Shopify

Had trouble getting items to sync. In the end my fault lol but customer service support was quick and resolved my issue! Huge Thanks Normie!

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