I occasionally have issue with this app but they are limited compared to the use i get from it. On the occasions I do require support the team are always excellent. Speedy and sort the problem without much difficulty at all. Ben was excellent today. Thanks

Fast reply, easy to communicate with. Has all the functions I’m looking for

Great service. I had no idea how important this was to my business until Anna helped me to understand. I'm a new business owner and this is a great level of peace of mind to have this app installed. Great work!

Lightning fast support from Cam and the team for sorting out some issues with the app on out on our theme. Great support and highly recommended. This is the service you require if you have very little or no knowledge of of coding or apps.

The App is very simple and straightforward to use and the support team is just AMAZING!!! Especially Lynn and Vincent, did a lot to help me solve the issue i ran into!

very good app and very good customer support

I reached out to support for a minor question and ended up asking about some pretty deep customization options. Luckily, I got Andy, who is an absolute rockstar. He spent a while digging into the code to find a solution for me (even though I said I was happy enough as it was). I was afraid that with such a deep customization, I wouldn't be able to play with the options myself anymore and would have to reach out to change it again. But not only did he solve the exact customization I wanted, he also showed me how I could use the custom CSS box to easily play around with it myself from then on. As someone who can maybe tinker with settings here and there, but definitely not understand 95% of code, that's huge for me. Super satisfied with the app, and feel like I'm in kind and capable hands with support. Thanks a lot, Andy!

Had an issue with Discounts, Tracy and her team, including Ben had it fixed incredibly quickly.

I've been using this for a while. Incredible customer service. Easy to use and really meets the needs that I had in quantity breaks/volume discounts. I'd recommend it to anyone!

Good

Excellent app, excellent customer service. Just what I was looking for in running sales!

Samuel went above and beyond to resolve my issue that was not properly handled by the prior representative and had to he transferred to him. Steve gave proper attention for a new customer. thank you Samuel for walking me through step by step how to use your app, activate and videos they were very helpful. Especially thank you for not leaving me waiting for a resonse to my questions. You attention to detail is greatly appreciated

Anna has been incredibly helpful in resolving the issues. This app has provided bulk discounts in my store exactly as needed based on the promotional plan, with discounts automatically applied at checkout. Whenever I've encountered challenges while setting up rules or offers, the app's help chat has been very supportive and effective.

This app was able to provide bulk discounts in my store exactly how I needed according to my inventory needs. The discounts are automatically added in the cart and they also work in the Shopify POS. Any issues I have run into setting up rules or offers, the help chat in the app has been very helpful. The staff on the chat in the app, especially Tracy, is knowledgeable and fixed the issues and got everything working as it should be. Would definitely ecommend!

The app works well so far. We are still adjusting our use to maximize its effectiveness but the app works and support is fast and very helpful.

Great 24/7 support - loved the app - it does what it says !

very good, practical and helpful app. the team is amazing. they answer all my questions, set up display after upgrade for me and clear all the ambiguities. 5 starts app and 5 star team :)

I recently had the pleasure of working with Hana at Bundle Volume Discount, and the experience has been nothing short of exceptional. Hana demonstrated an in-depth understanding of the app and quickly provided solutions tailored to our needs. Her responsiveness and attention to detail stood out—any queries we had were addressed promptly and with clear, concise instructions. Hana went above and beyond to ensure our discount setup was optimised with the Dev Team, making our Shopify store more appealing to our customers. Thank you, Hana, for making this process seamless and enjoyable! Mitch