Great app, and an even better team behind the app. As we wanted to use a combination of variation-specific tiers and different break points, our requirements were very specific - and options very limited. Luckily, I found Omega at the time as it did exactly what we wanted, and most apps out there couldn't do anything close to what Omega / Pareto could. We've been using the app for more than a year now, and even though occasionally something has broken suddenly (due to Shopify updating something on their end), the team's been very quick to sort things out for us. I've also been interviewed by Joy to gain insights on how they could improve the app and what functionality they should add - and they've also delivered on those, making my life easier. :)

Thanks for P: Quantity Breaks & Bundles support team especially Ms. Tracy. I would highly recommended this app to others businesses. Helpful and great customer service.

I’ve been using the Pareto app for Shopify discounts, and I’m really impressed—not just with the app’s functionality but especially with their customer service. Anytime I had a question or needed assistance, their support team was quick, friendly, and super helpful. It’s rare to find such reliable and responsive customer care these days. Highly recommend Pareto if you want a seamless discount tool backed by excellent support!

Pareto has enabled me to create B2B discounts on Shopify without the need to develop a custom app using Shopify Functions – that alone deserves five stars. But what truly sets them apart is their responsiveness and customer service. I suggested an improvement to their "Buy X, Get Y Free" offer – specifically, the ability to automatically add the free item to the customer’s basket, which felt like a natural and intuitive feature. Lynn (who was absolutely lovely to deal with) not only listened, but their team actually developed and implemented this feature into the app for everyone to benefit from. Exceptional support and a brilliant product – highly recommended.

Pareto has one of the best service team- responsive and communicates so well. This app works well for my kind of business, and I must really commend them (again) on the service. Thank you for your help! Am very happy to recommend this app to all my friends in business.

This app is very easy to use, the technical support is very timely, and I will use this app for a long time, I like this app!!

Tracy is a very professional and patient girl. She spent 2 days to guide me to use this APP. And this APP can do some customized things and can be adjusted according to my needs. I think this is a great choice！！！

Wonderful app and wonderful customer support. They really go the extra mile and keep helping you until the shop experience is exactly the way you want it. Highest recommendation!!!

It's a good app. I needed support, and we resolved the issue via chat the same day. We're using this app at a very large store.

I occasionally have issue with this app but they are limited compared to the use i get from it. On the occasions I do require support the team are always excellent. Speedy and sort the problem without much difficulty at all. Ben was excellent today. Thanks

Great service. I had no idea how important this was to my business until Anna helped me to understand. I'm a new business owner and this is a great level of peace of mind to have this app installed. Great work!

Lightning fast support from Cam and the team for sorting out some issues with the app on out on our theme. Great support and highly recommended. This is the service you require if you have very little or no knowledge of of coding or apps.

The App is very simple and straightforward to use and the support team is just AMAZING!!! Especially Lynn and Vincent, did a lot to help me solve the issue i ran into!

I reached out to support for a minor question and ended up asking about some pretty deep customization options. Luckily, I got Andy, who is an absolute rockstar. He spent a while digging into the code to find a solution for me (even though I said I was happy enough as it was). I was afraid that with such a deep customization, I wouldn't be able to play with the options myself anymore and would have to reach out to change it again. But not only did he solve the exact customization I wanted, he also showed me how I could use the custom CSS box to easily play around with it myself from then on. As someone who can maybe tinker with settings here and there, but definitely not understand 95% of code, that's huge for me. Super satisfied with the app, and feel like I'm in kind and capable hands with support. Thanks a lot, Andy!

I've been using this for a while. Incredible customer service. Easy to use and really meets the needs that I had in quantity breaks/volume discounts. I'd recommend it to anyone!

Samuel went above and beyond to resolve my issue that was not properly handled by the prior representative and had to he transferred to him. Steve gave proper attention for a new customer. thank you Samuel for walking me through step by step how to use your app, activate and videos they were very helpful. Especially thank you for not leaving me waiting for a resonse to my questions. You attention to detail is greatly appreciated

Anna has been incredibly helpful in resolving the issues. This app has provided bulk discounts in my store exactly as needed based on the promotional plan, with discounts automatically applied at checkout. Whenever I've encountered challenges while setting up rules or offers, the app's help chat has been very supportive and effective.

This app was able to provide bulk discounts in my store exactly how I needed according to my inventory needs. The discounts are automatically added in the cart and they also work in the Shopify POS. Any issues I have run into setting up rules or offers, the help chat in the app has been very helpful. The staff on the chat in the app, especially Tracy, is knowledgeable and fixed the issues and got everything working as it should be. Would definitely ecommend!

The app works well so far. We are still adjusting our use to maximize its effectiveness but the app works and support is fast and very helpful.

very good, practical and helpful app. the team is amazing. they answer all my questions, set up display after upgrade for me and clear all the ambiguities. 5 starts app and 5 star team :)