I HAD THE GREATEST HELP EVER, NOVA WAS PACIENT AND REALLY KIND, VERY HELPFUL AND DESCRIBE EVERY STEP I HAD TO DO VERY WELL.

We ran our largest newsletter of the year and the app stopped showing the discount when we ran over a limit we didn't know existed. We found out 4 hours later and this awful app ended up costing us thousands of dollars in lost sales we can't get back. Do NOT use this app or you will get screwed too!

Very quick with a response to me being silly and getting confused with something. very polite. Always give them a asked as very good at getting things sorted.

I’m very pleased with the support received. The team quickly understood the issue and provided an effective fix. I truly appreciate the prompt communication, professionalism, and effort from the support and development teams. Great job!

The discounts are customizable and they are driving revenue. Also they have Great customer service. I had an issue that was a glitch in the app and they responded and fixed the issue quickly. The true test of a developers commitment to quality is when issues arise. and in this case they responded with excellence

This app is the perfect solution for my pricing!! The team are behind amazing, super quick to answer any questions, and they spent a lot of time and effort fixing some coding issues I come across when trying to use another app in conjunction with theirs. I had almost lost all hope of getting my website to work exactly how I wanted it, but these guys saved the day and helped me achieve my dream website! 10/10 - would certainly recommend this app and their team!

Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it.

Very good experience. The technical and sales support are excellent. They prioritised my requests, which was very urgent during the French Days. Special mention to Tracy, thank you !

So far the app is working well and gives us a fair amount of flexibility to achieve our various discount offers to customers. It also gives a fair about of customization on the setup of your offer on your site. The support offered is efficient and impressive, having our reported issue resolved in less than 30 minutes.

Smidig app för att öka ordervolymen genom att erbjuda merköp. Superbra support som via chat snabbt svarar på frågor. Kan varmt rekommenderas! Betalar sig själv på nolltid.

Great customer service helped me with my issue fast. Always online no matter what timezone which is very helpful

Excellent app. there are many apps which offer tiered discount volume discounts, but i wanted a specific layout and talked with many apps but no one offered customisation. Cam helped me customise the display exactly how i wanted and also fixed the issues. Amazing and helpful support. i would give 6 stars if i could. joy, cam and the whole team is amazing! thank you!

Great app, and an even better team behind the app. As we wanted to use a combination of variation-specific tiers and different break points, our requirements were very specific - and options very limited. Luckily, I found Omega at the time as it did exactly what we wanted, and most apps out there couldn't do anything close to what Omega / Pareto could. We've been using the app for more than a year now, and even though occasionally something has broken suddenly (due to Shopify updating something on their end), the team's been very quick to sort things out for us. I've also been interviewed by Joy to gain insights on how they could improve the app and what functionality they should add - and they've also delivered on those, making my life easier. :)

Thanks for P: Quantity Breaks & Bundles support team especially Ms. Tracy. I would highly recommended this app to others businesses. Helpful and great customer service.

I’ve been using the Pareto app for Shopify discounts, and I’m really impressed—not just with the app’s functionality but especially with their customer service. Anytime I had a question or needed assistance, their support team was quick, friendly, and super helpful. It’s rare to find such reliable and responsive customer care these days. Highly recommend Pareto if you want a seamless discount tool backed by excellent support!

Pareto has enabled me to create B2B discounts on Shopify without the need to develop a custom app using Shopify Functions – that alone deserves five stars. But what truly sets them apart is their responsiveness and customer service. I suggested an improvement to their "Buy X, Get Y Free" offer – specifically, the ability to automatically add the free item to the customer’s basket, which felt like a natural and intuitive feature. Lynn (who was absolutely lovely to deal with) not only listened, but their team actually developed and implemented this feature into the app for everyone to benefit from. Exceptional support and a brilliant product – highly recommended.

Pareto has one of the best service team- responsive and communicates so well. This app works well for my kind of business, and I must really commend them (again) on the service. Thank you for your help! Am very happy to recommend this app to all my friends in business.

This app is very easy to use, the technical support is very timely, and I will use this app for a long time, I like this app!!

Tracy is a very professional and patient girl. She spent 2 days to guide me to use this APP. And this APP can do some customized things and can be adjusted according to my needs. I think this is a great choice！！！

Wonderful app and wonderful customer support. They really go the extra mile and keep helping you until the shop experience is exactly the way you want it. Highest recommendation!!!