Reviews: Bulk Discounts Now WOD

Customer reviews: Bulk Discounts Now WOD

Reviews (569)

Overall rating

4.6

5

15
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What Merchants Think

The "Bulk Discounts Now WOD" app is generally well-received by merchants, particularly for its strong customer service and effective functionality. Many users appreciate the app's design aesthetics and its capacity to integrate into their store's branding effortlessly. However, some merchants have encountered limitations related to Shopify's constraints and updates, which can affect the app's advertised capabilities.

Key Strengths

Excellent customer service and support, often mentioned by name (e.g., Alina, Sunny).
Quick response times and efficient problem resolution.
Great functionality and aesthetics on the front end of stores.
Customizable design that aligns with store branding.
Dedicated team that puts effort into customer satisfaction and business needs.

Common Concerns

Limitations on the number of discount groups due to Shopify's file size constraints, despite "unlimited" claims.
Potential issues with functionality following Shopify updates.
Inconsistent customer service experiences, particularly outside regular hours.
Problems with pricing changes upon reinstallation.
Technical glitches, such as items being removed from carts when quantities are adjusted.

Final Thoughts

"Bulk Discounts Now WOD" offers valuable tools and support for merchants looking to provide bulk pricing options. While the app excels in customer service and customizability, merchants should be aware of its limitations and ensure they understand how Shopify's constraints may impact their use of the app. Overall, the app is a strong choice for those who require robust discount functionality, coupled with exceptional support.

Greek Letter Co.

Jan 27, 2025 on Shopify

Markedly Yours

Jan 14, 2025 on Shopify

Support was fast and friendly

Pavilion - Wholesale Outlet

Dec 08, 2024 on Shopify

Not actually unlimited on the paid plan. We received an error after 22 discount groups that we were approaching the max file size. The 33 groups each had 3 discount tiers.... this is far from unlimited.... Yes, the file size is a limitation of Shopify, however, the app makers know this, it's in their FAQ, yet they advertise unlimited discount groups....

Region 13 Products

Oct 16, 2024 on Shopify

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Lucky Dog Hot Sauce - Food's Best Friend!

Sep 09, 2024 on Shopify

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Dip and Glow Wholesale

Sep 04, 2024 on Shopify

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Stapling & Nailing Ltd.

Apr 24, 2024 on Shopify

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Vape.ae

Apr 16, 2024 on Shopify

very helpful Mr Roel

Sewell Direct

Apr 10, 2024 on Shopify

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

ANS.EIN

Mar 28, 2024 on Shopify

Timely customer service through the chat function, thanks!

Mister Agave

Mar 21, 2024 on Shopify

Amazing app, great team and top-notch support from Sunny and Alina!

WhiteBrights®

Mar 16, 2024 on Shopify

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

OrnamentallyYou

Mar 15, 2024 on Shopify

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

Branding Evolution

Feb 01, 2024 on Shopify

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

Dream Vessels

Jan 15, 2024 on Shopify

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!