Not actually unlimited on the paid plan. We received an error after 22 discount groups that we were approaching the max file size. The 33 groups each had 3 discount tiers.... this is far from unlimited.... Yes, the file size is a limitation of Shopify, however, the app makers know this, it's in their FAQ, yet they advertise unlimited discount groups....

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!