Effortlessly manage shipments, resolve delivery issues, and update customers proactively.
Qonoro Shipping Triage monitors every fulfilled order's tracking across 1,500+ carriers and catches the problems merchants dread: stalled packages, failed deliveries, customs holds, returns, and bad addresses. The moment one appears, it drafts an accurate customer email from real tracking data, no invented dates. Approve it on a simple dashboard or switch on auto-send. Edit templates per incident type, in English or Spanish. Reach customers before they ask where their order is.
Customers can track their orders directly from your website...
Order Lookup, Live Tracking Dashboard & Email Notifications...
Order Lookup, ETA & Custom Status Page on your Store...