"Qikink Print on Demand" receives a mixed reception from merchants. Many praise the app for its good product and print quality, fair pricing, and supportive customer service. However, others highlight concerns regarding product quality, delivery times, and the app's reliability.
Key Strengths
High product and print quality appreciated by several users.
Efficient and supportive customer service.
Fair and competitive pricing structure.
Smooth integration with platforms like Shopify.
Fast dispatch and reliable delivery for some merchants.
Common Concerns
Inconsistent product quality, with some reports of items degrading after use.
Complaints about long delivery times and dispatch delays.
Technical issues with logging services and synchronization problems in the app.
Lack of user-friendly interface and features like automatic product description integration.
Poor quality control and accountability in some cases.
Final Thoughts
Overall, "Qikink Print on Demand" holds potential as a partner for print-on-demand services, buoyed by its often-praised product quality and support team. Yet, to fully satisfy its customer base, addressing reported quality control issues and improving its user interface could help in providing a more coherent and reliable experience.
ToteTees
Dec 06, 2024
on
Shopify
Horrible B2B business partner! Firstly, their product quality is very bad. After a couple washes, the tshirt neckline started to stretch out. Secondly, their print quality is even worse. They do not check before sending the products across to customers. I have had 10-15 compliants from customers, all due to poor QC. They do not check for mistakes and errors and send across bad-quality products to their customers. They send across damaged products and do not take responsibility for it. I as a brand have been waiting for 2 weeks for a valid response, and they have not been owning up to their mistakes and instead have blamed the courier partner for a printing error. If you need pictures and proof, I have it all. Qikink cannot be trusted as their brand partner as their way of conducting business is highly unethical and unreliable. They send across damaged goods, which will ruin your reputation as a brand. They are very expensive too for a printing service. Please do not trust this company to serve your customers, as they are extremely poor and untrustworthy.
Midora
Dec 04, 2024
on
Shopify
what in this app no any new product adding options hare
Silver Linings Studios
Oct 03, 2024
on
Shopify
No matter what i do, i'm unable to get this product to show as available on my store. In the shopify settings, it shows inventory, but on the store, it keeps showing as sold out.
Lireen Fashion
Feb 18, 2024
on
Shopify
I am trying to login my qikink account with one ID but after login it is showing another ID. Due to this my order is not syncing.
Very worst service
Being Sanatan
Nov 28, 2023
on
Shopify
We have been using this merchant for the last 4 months, processing over 300 orders.
1. Delayed dispatch (3-4 working days)
2. Their logistics partner is pathetic as they take 6-8 days to reach the customer's location but 70-80% of orders get RTO by merely mentioning customer's refused or incomplete address. When we call customers, they tell a different story. (We have checked with more than 100 customers; not all can be wrong.
3. Their prices are competitive but their quality is cheap
4. Poor support as they have just a ticket system which replies copy paste repies.
We don't recommend this vendor at all. Looking for alternatives now.