I am writing this review after months of frustration, repeated escalations, and significant operational impact on my brand and business due to Qikink’s poor service quality and almost non-existent customer support. This is not an emotional rant — everything mentioned below is factually accurate, and I have documented proof (emails, order logs, invoices, timelines) for every claim. 1. Worst Customer Support I’ve Ever Experienced (Borderline Non-Existent) Qikink’s customer support is, without exaggeration, the worst I have encountered in any B2B setup. There is no phone support, no active WhatsApp support, and no real-time communication channel. The only way to reach them is via email, and even that feels like sending messages into a void. Most replies appear automated or AI-generated, offering generic apologies instead of real resolutions. Even when you escalate, responses are limited to a very narrow time window — typically between 5:30 PM and 6:30 PM, and only on good days. If you need urgent help (which is common in e-commerce), you are simply stuck waiting, sometimes until the next day. In critical business situations, this lack of access leaves you completely helpless. 2. Rush Order Service: Paid Add-on, Zero Accountability One of the most damaging issues has been their Rush Order service, which they charge extra for. I paid additional fees specifically for priority processing. Despite this, multiple rush orders were delayed repeatedly. I escalated the same issue three separate times, and it still continued. Even after written acknowledgment from their escalation team admitting fault, the issue recurred again. At this point, it feels less like an operational issue and more like a systemic failure to honor paid services. 3. Refunds Are a Battle, Not a Process Refunds — even when clearly justified — are another major pain point. Refunds often require multiple reminders. Even when services are not delivered, refunds are delayed with vague responses like “please allow us some time.” In some cases, orders that were never fulfilled still took excessive follow-ups to get refunded. For a business that deals in volume and cash flow, this is unacceptable. 4. Repeated Operational Errors Directly Impacted My Brand Because of Qikink’s delays and mismanagement: Customer delivery timelines were missed. I had to personally handle customer dissatisfaction. My brand credibility took a hit — for reasons completely outside my control. A significant amount of my time was spent following up, escalating, documenting, and arguing for basic accountability. Instead of focusing on growth, marketing, or customer experience, I was forced to spend hours each week fixing their mistakes. 5. Escalations Lead Nowhere Even after escalating issues to senior staff: Promised actions were not followed through. Timelines shared were not honored. Eventually, responses slowed down or stopped altogether. At one point, I even received irrelevant template responses asking for ticket numbers — in the middle of an ongoing escalation thread initiated through their own website. This raises a serious question: do they actually want to resolve issues, or just wait for customers to give up? 6. Who Might Still Be Able to Work With Them (With Caution) To be fair and balanced: You might be able to work with Qikink if you place very small volumes (5–6 orders a month). Or if you qualify as a so-called “priority customer”, which reportedly requires spending ₹1,00,000+ per month for three consecutive months, just to get a dedicated point of contact. I have not personally been in this category, so I cannot confirm if even those customers are spared — but at least they may have someone to talk to, which itself is a luxury here. Final Verdict Qikink positions itself as a solution for businesses — but in my experience, they became a constant source of stress, delays, financial blockage, and operational chaos. If you are a business owner who values: Timely support Accountability Clear communication Respect for paid services …then think very carefully before partnering with them. As of now, the only reason I am writing this publicly is because all other channels failed. This review is both: An attempt to finally get rightful resolution and refunds owed to me. A warning to other businesses so they can make an informed decision. Every statement above is 100% genuine and verifiable. Proceed with extreme caution.

Absolute worst experience. They don't fulfill request from the store, even when the store is appropriately linked to Qikink. There is no phone number to reach out to. Pathetic

I'm really happy with their service — especially the smooth COD order handling, which is a big plus for my business. The app is easy to use, order fulfillment is fast, and the product quality is top-notch. Highly recommend it to anyone in the print-on-demand space!

Highly Unprofessional and Unreliable Supplier Working with this POD supplier has been an extremely disappointing experience. Every single time we placed a sample order, the product arrived damaged, stained with ink marks, or with poor-quality prints. Despite repeatedly flagging these issues, there was zero improvement. It’s unacceptable for a supplier that charges premium rates for branding services like hangtags to deliver such substandard quality. The hangtags we received were not only poorly designed and cheaply made—they were also improperly cut and unusable for any serious brand. Multiple complaints were raised, yet they continued to send out faulty products and damaged hangtags—not just to us, but to our actual customers. That’s not just bad service—it’s brand sabotage. Their negligence has led to a direct impact on our brand's reputation, and at this point, it’s clear there is no intention to take quality control seriously. This level of unprofessionalism is completely unacceptable from a supplier claiming to serve premium brands.

We have been using Qikink for some time now. The product and the printing quality are very good, also support is responsive.But at times delivery timelines are longer, which occasionally troubles customers. Overall, Qikink is a valuable partner for our brand.They should do direct logistics integration than relying on shiprocket.

I've had a great experience with Qikink . The product quality is good, and the prints come out really well. The pricing is fair, making it a good option for anyone looking for a reliable POD service. Overall, Qikink is a good choice for print-on-demand, offering great quality, good support, and reasonable prices.

We have been using Qikink for around 4 months now and its an amazing app backed by a great team that always delivers. We are delighted with the quality of their products, timely deliveries and most important, strong support whenever needed. Qikink is highly recommended as a fulfillment partner for POD business. A big shout out to the team at Qikink.

Horrible B2B business partner! Firstly, their product quality is very bad. After a couple washes, the tshirt neckline started to stretch out. Secondly, their print quality is even worse. They do not check before sending the products across to customers. I have had 10-15 compliants from customers, all due to poor QC. They do not check for mistakes and errors and send across bad-quality products to their customers. They send across damaged products and do not take responsibility for it. I as a brand have been waiting for 2 weeks for a valid response, and they have not been owning up to their mistakes and instead have blamed the courier partner for a printing error. If you need pictures and proof, I have it all. Qikink cannot be trusted as their brand partner as their way of conducting business is highly unethical and unreliable. They send across damaged goods, which will ruin your reputation as a brand. They are very expensive too for a printing service. Please do not trust this company to serve your customers, as they are extremely poor and untrustworthy.

The product and printing quality are good and the support is great. Overall,I'm happy with Qikink and the cashback offer has helped boost my business.

As of now, everything is good with Qikink,but the portal needs improvement. It should be made more user-friendly to enhance the overall experience.