Purolator

Develop by Shopify

Free plan available

Delivering your promises in the online world

Import orders

Real-time rates

Create labels

Address book

Update tracking

Schedule pickup

Default package sizes

About Purolator

Launched Nov 08, 2018

Built by Shopify

Address

234 Sugar lake rd, Cherryville, BC, V0E 2G2, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Integrate your Purolator account directly to your ecommerce store

Purolator and netParcel have partnered to enhance your customers’ online shipping experiences with more delivery options and flexibility. Whether you’re at the office, or on-the-go, we can help you stay connected to your business.

Drive Efficiency Drive efficiency in your supply chain with technology-powered s
Improve Online Sales Improve online sales and exceed customer expectations
Save On Shipping Save on a range of delivery options to Canadian postal codes
Real time Rates Show your customers negotiated shipping prices at checkout
eCommerce Centric Import orders, create labels, update status, schedule pickups

Pros

Real-time shipping rates at checkout help users make informed decisions
Integration with netParcel enhances delivery options and flexibility
Ability to import orders for processing streamlines operations
Order status updates with tracking improve transparency with customers
Features like creating labels and scheduling pickups make the app convenient for businesses
Setting default package sizes and product mapping saves time
Inclusion of an address book simplifies repeated shipping tasks
Claims to drive efficiency in the supply chain
Potential to improve online sales by exceeding customer expectations
Offers savings on a range of delivery options across Canada

Cons

Limited to Canadian postal services, potentially excluding international markets
Dependence on internet connectivity for real-time features may be a drawback in remote locations
Limited insights on user interface and ease of use based on description alone
Partnership reliance could introduce service instability if netParcel or related features encounter issues

Top Helpful Reviews

Flowerink

May 13, 2021 on Shopify

I received great email support from NetParcel to help me set up the app properly. They responded quickly and provided help on how to fix my issues. I can now offer prices that are linked to my Purolator account and reflects the weight of the order and the delivery address.

Ashton Security Inc.

Feb 26, 2021 on Shopify

This app seem to bounce you back into a NetPacel Dashboard! Tech assistance is non-existent, phones go to voicemail (tried over a 5 hrs,period). Sending emails to resolve enrollment issues gets you canned replies and no solution or follow up. Enrollment is cryptic, using my own API key does not show our preferred rates, can tell if the keys are our or NetParcel. The basic NetParcel fees are not discounted... thats a marketing plow...trying to load this App is a pain but have limited option when you have a Cda store..Shopify offers no shipping options other than Canada post which leave very few options as far as i can tell. I cannot rate the functionality of this service as I have 6 hours of labour trying to get this done.. I rate a 1 star simply on the lack o response... if you are an on-line shipper and have to rely tech support for help you will be raising your blood pressure without a doubt. I may come back and alter this review if I can get it working but at this point i would say the care they put towards support i may never get a call back... what a colossal cluster of ineptitude!

fosetterlife

Jun 07, 2020 on Shopify

Using this app has been a very time consuming process, I’ve had to contact support none stop. Definitely would NOT recommend you use it unless changed are made. Thank you

HibouTChoux

Feb 02, 2020 on Shopify

When it this app works - it works great. But it stops working every other day and I am constantly contacting support. Very frustrating when trying to run a business.

SD Canada

Apr 23, 2019 on Shopify

After a long process to get an Activation Key, entering in acct info, watching a setup video ...no real time rates at checkout! Very disappointed.

Schatten Pickups

Apr 16, 2019 on Shopify

After screwing around with the app, even though shopify was showing that the real time rates were set up, it would not work. Waste of time.

Pool Store Canada

Nov 16, 2018 on Shopify

Again the team at Netparcel are excellent. the support is by far the best of any of the app providers on Shopify. Also this app is very helpful and works great!