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Customer reviews: Multi Vendor ‑ Puppet Vendors

Develop by Shopify

Reviews (107)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive impression of "Puppet Vendors ‑ Multi Vendor." Many appreciate its user-friendly interface, impressive features, and customization options, along with exceptional customer support, particularly from Martin and the team. The app is seen as a helpful tool for managing multi-vendor operations efficiently, despite some concerns regarding its UI/UX and system stability.

Key Strengths

  • User-friendly and intuitive interface.
  • Highly customizable to meet specific business needs.
  • Responsive and effective customer support.
  • Seamless integration with Shopify.
  • Efficient vendor management and commission calculation.

Common Concerns

  • Occasional system bugs and stability issues.
  • Need for improved UI/UX, especially for third-party integrations.
  • Challenges with order syncing and disappearing orders.
  • Performance issues under certain conditions, affecting reliability.

Final Thoughts

"Puppet Vendors ‑ Multi Vendor" is a robust platform for managing multi-vendor operations on Shopify. Its strength lies in its customizable features and excellent support, making it ideal for businesses willing to invest time into setup and configuration. However, potential users should be aware of ongoing development and possible stability concerns, especially for high-volume or complex operations.

Swift

Dec 24, 2025  on Shopify

amazing dashboard

All Kinds

Dec 11, 2025  on Shopify

We were finding a solution to our multi-vendor consignment business model and after extensive searching, locally and internationally, we found puppet vendor and it was amazing. The functionalities and capabilities regarding multi-vendor solutions given by PV are very exhaustive, ready to be utilize in almost any scenario. But the real value lies in their customer service, both pre and post sale services. They have been very helpful regardless of the issue and most importantly, they listen to the customers' feedback and actually add functionalities on their application just, tailoring to our specific needs (the added functions are also globally and permanently available afterwards). If you are looking for solutions in managing multi-vendor (and) consignment model, this is probably THE one for you! Special shoutout to Mr.Kriang in helping us immensely!

The Crafty Corner

Dec 06, 2025  on Shopify

This app is wonderful. If you run a site that has multiple vendors this is the app for you. It has personalized vendor portals where they can upload their own product and set prices and descriptions. It syncs amazing with shopify and is an asset to our business.

Artiss

Dec 01, 2025  on Shopify

This app has been insanely good for us. The features are great, everything works smoothly, and the thing that absolutely blew me away is the customer support. I've NEVER experienced support like this from ANY app or service in my life. They've walked me through things step by step, fixed issues instantly, and even helped with stuff that wasn't technically their responsibility. Impeccable support, seriously. THANK YOU MARTIN!!! It's been such a game changer for us and I honestly can't recommend it enough. If you're considering this app, just get it.

Miracle Studio

Nov 24, 2025  on Shopify

Great company and service.

My BBB

Nov 20, 2025  on Shopify

I love this app it is amazing it allows my vendors to set up portals and see their payouts and inventory in real time.

Go4Food.co.uk

Nov 12, 2025  on Shopify

I simply cant speak more highly of a company ive ever worked with. Martin an the team at puppetvendors have been an intergral park of our setup, preparation and launch. Without them our systems wouldnt have been able to talk to our dispatch systems properly and after a chat with the team they simply set to work; creating a brand new shipping automation that not only saves us time but in the long run is going to potentialy save us thousands of pounds. The communication from the team kept us updated at every step of the way and remained calm even when i was stressing!! They gave me an extension on my subscription as we hadnt launched at the time of starting with them so we didnt incur any costs prelaunch, which we cannot again thank them enough for. From here on in it on and up with the project. The sky literally is the limit now we have the setup we dreamed of. We still have a few tweaks in the pipeline coming from them too as they never stop trying to make our time with them even better. LITERALLY COULD NOT SPEAK HIGHER OF A TEAM - UPDATE 12/11/26 - I cocked something up big time, went and deleted an essential file required to continue the like PV built for me, reported it to the tem there and they worked tirelessly (i mean this we were still up chatting at 2am his time) to get the issue resolved. It now is. We are back to operating strength and its all because of Martin and the team - literally lifesavers! - BEST MVM ON THE MARKETPLACE BY FAR

Trading Post

Nov 11, 2025  on Shopify

We migrated all of our inventory from another multivendor platform, and Puppet Vendors has been a huge improvement. Their tech support team has been very responsive and helpful during the transition. Highly recommend.

Cataloug

Nov 11, 2025  on Shopify

the multi vendor app is a Gem , their support is amazing

Adventure Market

Sep 29, 2025  on Shopify

The customer support from Martin is absolute A+ which is such an important feature when setting up and maintaining your marketplace. We've only had this app installed for a couple of weeks but it's so user friendly to use & navigate. I can't wait to see where our marketplace journey goes using Puppet Vendors.

KUHAUS

Sep 18, 2025  on Shopify

I have to say they are incredibly patient. Every time I run into a problem, they always find a way to solve it for me. What impresses me the most is that they even updated the backend, and each change truly moved me. This app is simply amazing.

Remnants by Peo Vee

Sep 15, 2025  on Shopify

A great tool that's helped us build our business the way we need. Excellent team behind this app who have been not only responsive but have gone above and beyond to help us many times. Awesome experience. Thanks Martin and team!

Go4Food.co.uk

Sep 03, 2025  on Shopify

I simply cant speak more highly of a company ive ever worked with. Martin an the team at puppetvendors have been an intergral park of our setup, preparation and launch. Without them our systems wouldnt have been able to talk to our dispatch systems properly and after a chat with the team they simply set to work; creating a brand new shipping automation that not only saves us time but in the long run is going to potentialy save us thousands of pounds. The communication from the team kept us updated at every step of the way and remained calm even when i was stressing!! They gave me an extension on my subscription as we hadnt launched at the time of starting with them so we didnt incur any costs prelaunch, which we cannot again thank them enough for. From here on in it on and up with the project. The sky literally is the limit now we have the setup we dreamed of. We still have a few tweaks in the pipeline coming from them too as they never stop trying to make our time with them even better. LITERALLY COULD NOT SPEAK HIGHER OF A TEAM

Alpha Centori Audio Research Labs

Aug 20, 2025  on Shopify

A game-changer for managing vendors. Easy to use, reliable, and packed with smart features.

Betty's Marketplace

Jul 29, 2025  on Shopify

Always the best customer service, continuous improvement and it is clean/simple functionality as well. Very happy with this app/business.

The Tipped Ship

Jul 03, 2025  on Shopify

I started using this app about four months ago. It has significantly changed my business for the better! Keeping track of consignment goods and vendors was all done manually by me via spreadsheets before. Now it's so simple and efficient. I know who to pay, what amount to pay, who and what has already been paid out, all within a few minutes. My consignors love being able to sign in and see what's still in the shop and what's been sold. I would never choose to go back to using so many spreadsheets and so many hours spent checking and double checking, and still making mistakes! I highly recommend this app for any business with consignment goods.

Little Oaks

Jun 19, 2025  on Shopify

So far so good! I tried a few other apps similar to Puppet Vendors, but this is the easiest/best by far. Every question I've had has been answered fairly quickly and am looking to grow with them!

Glowness

Jun 06, 2025  on Shopify

We are very satisfied with Puppet Vendors and with the outstanding customer support. The team is truly attentive, kind, and responds quickly to all our questions, even the most specific ones. A real plus when launching a multi-vendor marketplace. Thank you for your support !

Marked Merchant

May 04, 2025  on Shopify

This app has been WONDERFUL! Communication is GREAT! I am always able to receive quick help via the chat box or set up a zoom call! Customer service receives an A+! The platform is very simple to use! We are a collaborative shop that has 35+ vendors and each of them have expressed that PuppetVendors is their favorite platform to work with! Highly Recommend!!!

China Trade Zone

Mar 29, 2025  on Shopify

Great customer service and continuously improving the app.

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