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Customer reviews: PMO: ProtectMyOrder

Develop by ProtectMyOrder

Reviews (15)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "PMO: ProtectMyOrder", highlighting its ability to significantly boost profit margins and provide peace of mind to customers. The app is frequently praised for its simplicity in setup and the exceptional support team that is highly responsive to inquiries. Merchants report increased customer engagement and virtually no complaints from customers, underscoring its effectiveness and integration with various business models.

Key Strengths

  • Boosts profit margins and generates additional revenue
  • Responsive and professional customer service
  • Seamless integration and quick setup process
  • Improves customer confidence and engagement
  • Unique model allowing merchants a share of revenue from the service
  • Reduces dependency on external brands or carriers for issue resolution

Common Concerns

  • No specific recurring drawbacks mentioned by merchants in the reviews

Final Thoughts

Overall, "PMO: ProtectMyOrder" receives overwhelmingly positive feedback from merchants who appreciate its ability to enhance profitability and customer trust. The app's strong support team and ease of use make it a reliable choice for businesses looking to offer shipment protection and capitalize on new revenue streams.

Keebos

Sep 25, 2024  on Shopify

Really great app, the team is also super responsive to any questions. Definitely suggest using the app!

www.pet-tags.co.uk

Sep 08, 2024  on Shopify

ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%. The support is excellent and the team set it all up. I highly recommend this app.

motocross4u

Sep 01, 2024  on Shopify

The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

Dawson Knives

Jul 06, 2024  on Shopify

Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

Benji Ball

Feb 08, 2024  on Shopify

I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

Sutsu

Jan 25, 2024  on Shopify

Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

Mystery Football

Jan 23, 2024  on Shopify

The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

My Breeches

Aug 23, 2023  on Shopify

This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise. Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It also means we do not have to wait on postal carriers getting back to us when parcels go missing which can be really tedious. I would highly recommend this to all online stores, it's a great feature.

Rival Hockey

Jul 10, 2023  on Shopify

Extremely good app to help increase margins. The team were excellent at getting everything setup for us (as our theme didn't work out the box). Idries and the team resolved everything perfectly and we've been seeing a nice increase in revenue, as well as zero complaints from customers about the app. I was sceptical at first but the results speak for themselves. Highly recommend!

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