The functionality and customizability they offer is very good. Their customer service is also at par, they are very detailed. Noah helped me figure out my concerns.

I'm writing to express my disappointment regarding our scheduled onboarding meeting. While I appreciated the detailed responses to my initial questions and was looking forward to getting started with Inkybay, the experience with our scheduled call was far from satisfactory. I stayed up until 9:30 PM PDT for our meeting and waited for ten minutes, but no one joined, and I was kicked out. This lack of punctuality has significantly impacted my initial impression of Inkybay. Given this experience, I'm finding it difficult to fully trust the assurances provided in your previous email. Reliable onboarding and support are crucial for my small business, and this no-show has raised serious concerns. When I initially spoke to customer support, I was offered a plan fo $19.99 only to be charged $49.99. Be careful. They will scam you out of your money. Now I have to fight with my bank and Shopify to get my money back. I will never use this app again. FRAUDS!!!

The level of support I've received in this trial period has been phenomenal. Each person is responsive and helpful. I'm very happy with the app so far and I expect that will continue.

I'm writing to express my disappointment regarding our scheduled onboarding meeting. While I appreciated the detailed responses to my initial questions and was looking forward to getting started with Inkybay, the experience with our scheduled call was far from satisfactory. I stayed up until 9:30 PM PDT for our meeting and waited for ten minutes, but no one joined, and I was kicked out. This lack of punctuality has significantly impacted my initial impression of Inkybay. Given this experience, I'm finding it difficult to fully trust the assurances provided in your previous email. Reliable onboarding and support are crucial for my small business, and this no-show has raised serious concerns.

awseome customer service , very helpful and app works great , you will be happy with the app and the customer service.

So i have been searching for a designer app and have tried many. I needed to find out how to do some extra custom set ups for some of our products. We contacted support and Noah was extremely helpful. Noah went above and beyond and we are only a trial at the moment. He even made a couple of play videos to ensure we get the customisations correct. Experiencing the app so far has been good. Generally easy to set up and move forward. The other thing i took into consideration is there are a lot of decent size companies using this designer app and for many years which was good indicator that this might be the one stop for us for the future. Would honestly recommend on the bases of excellent software plus customer service.

A very customizable app and many customize options you can change language and adjust terms and words. Support is very fast.

My experience with the Inkybay team has been excellent—they’re responsive, professional, and genuinely helpful. A special thanks to Anthony for resolving my issue quickly and efficiently. The app performs well and offers great flexibility, making it easy to tailor to your unique business needs.

The Inkybay team has been incredibly friendly and highly professional. Every time I faced an issue, they were quick to help and provide support. The app works great, and the best part is that it’s highly customizable to suit your specific needs. I would especially like to thank Ryan, Orrel, Noah, Hendrix, Anthony, Jeff, and the entire Inkybay team for their outstanding service!

I've been looking for an app like this for a while to offer custom shirt services. Along the way, I had some questions, and the customer support has been incredibly fast and helpful. They explain how to do everything I’m unsure about. Without a doubt, I’ll be using this app for a long time.

10/10 Recommend for all custom printing businesses! The support for all problems is insane. The will make custom video to explain in great detail solutions to all your problems. Don't become scared of the prices. When you factor usability, customer services and speed this is a super cheap alternative allowing your business to scale!

First time user but, with some help of Noah, which made some changes it works perfectly. for our store, still in free trial mode but, it is looking good and the support is very quick

This app reliably fulfills our needs. Support works via direct authorization on Shopify. Support is always immediately available via the chat function and can handle 99% of queries or changes. This makes working and configuring very easy. Keep it up...!!!!!

Great App with great , greater Customize Service. They solve nearly every Problem. So i really recommend this app.

Excellent customer service team. Very swift and responsive. The app has all the features I want and the team is kind enough to help me customise it in order to best suit my needs. Very satisfied.

We've only been using this app for a few days, but it was exactly what we've been looking for. We are a print shop and this is PERFECT for our needs. We wish we would of found this sooner. Support has been amazing, with a chat feature to chat with someone right away. Honestly, we have no complaints. Other apps seemed to be more for POD sellers, this is perfect for print shops actually doing the production.

Customer service has been a great experience. They take care of every problem or request. This app is way better than any other customizer app on Shopify!

This app is great and meets my design needs. The online customer service team is awesome and solves my problems quickly and efficiently every time. Highly recommend.

In trying out different tools, I chose Inkybay. They are an amazing team who help me solve problems in real time and are very patient. Their work is truly great, and they have been a great help to me.

amazing and best support i ever see...! We are in switzerland but this Inkybay its realy the best!!!!