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Customer reviews: MyShop ‑ Product XML Import

Develop by Webse

Reviews (29)

Overall rating
4.2

What Merchants Think

Merchants generally find "MyShop ‑ Product XML Import" to be a useful tool for importing products via XML, particularly for those involved in dropshipping. The app is praised for its straightforward interface and effectiveness. However, some users face issues with the app not functioning properly and express dissatisfaction with customer support.

Key Strengths

  • Simple and user-friendly interface
  • Effectiveness in importing products via XML
  • Highly recommended for dropshipping merchants
  • Affordable pricing compared to other solutions
  • Fast customer service responses, particularly via WhatsApp (in positive experiences)

Common Concerns

  • App not functioning properly for some users
  • Customer support often unresponsive or slow to address issues
  • Issues with app updates not resolving ongoing problems
  • Problems with refunds, leading to frustration
  • Only limited XML files supported, limitation with importing product variations

Final Thoughts

"MyShop ‑ Product XML Import" offers a valuable solution for merchants looking to import products with ease, especially those engaged in dropshipping. While the app generally performs well and at a competitive price, the customer experience can vary significantly due to sporadic support and technical issues.

Kameradenbuch.de

Oct 17, 2024  on Shopify

App ist not working!

sonafey

Jul 22, 2024  on Shopify

This app is not working, when you try to reach the support all they are saying is "we will publish an update and it will solve all problems" for MONTHS.

Buselimited

Apr 19, 2024  on Shopify

App is not working . I contacted webse company they said " yes there is a problem we have been trying to solve problem. " I removed app than i contacted Shopify for refund money but they said " you should contact app owner for refund payment " I contacted app owner they said " you should get payment from Shopify so nobody hasnt refund payment.

Kadın Giyim Skirtist Türkiye

Jan 13, 2024  on Shopify

hiç puan vermem. kaç kez yardım istedim, çözüm bulmuyorlar. aynı ürünü iki kez satın almak zorunda kaldım. 1 xml çalışıyor,başka xml kullanamıyorsunuz. sonra diyorlar ki sadece ana ürünü çeker,ürünün versiyonlarını çekmez,shopify izin vermez,shopify soyle yapar boyle yapar. butun suçu shopify a yukleyip,kayboluyorlar.

JAUZZON

Nov 23, 2023  on Shopify

Photos, stocks and prices are not visible, support is not responding. three different e-mails to you, no reply. I don't use Whatsapp.

Betifly.co.uk

Nov 13, 2023  on Shopify

This app is not working properly and the customer support is not responding at all. Due to this, I can't recommend using this app.

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