I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!

This App is solid. It is simple to use and support is brilliant and importantly fast. I like it. And price is also good. Everything you need.

Support is great. Quick, knowledgeable, and very eager to help. Vishal custom coded a solution to get our variations back online after an update. Were very happy with the app.

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.

Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.