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Customer reviews: Shopify Product Network

Develop by Shopify

Reviews (45)

Overall rating
3.5

What Merchants Think

The "Shopify Product Network" app garners mixed reviews from merchants. Many appreciate the potential for increased visibility and sales via product exposure on other Shopify stores. However, persistent issues such as product misalignment with store themes and technical glitches temper their enthusiasm. While some find easy setup and innovative features beneficial, others express dissatisfaction with poor customer support and operational concerns.

Key Strengths

  • Easy setup and configuration.
  • Credits from sales boost Shop Campaigns.
  • Opportunity for increased product exposure across Shopify stores.
  • Potential for being part of a collaborative seller network.
  • Free advertising tool provided by Shopify.

Common Concerns

  • Product misalignment with store themes and aesthetics.
  • Technical issues leading to user interface errors and cluttered displays.
  • Complicated exclusion process for brands and collections.
  • Secondary store redirection potentially lowering shopper trust and conversion rates.
  • Issues with product pricing markups and double commissions.
  • Limited efficacy of seller exclusions and customization options.

Final Thoughts

The "Shopify Product Network" app presents a promising tool for broadening sales opportunities and creating a seller ecosystem within Shopify. While some users find value and ease of integration, widespread concerns regarding execution and customization dampen its perceived effectiveness. Continuous enhancement and responsive customer support could bolster merchant satisfaction and adoption.

CORNELIUS HARDY

Jan 06, 2026  on Shopify

I can't manage the app. I just get a problem loading page error. There is a technical problem with product network that has prevented this page from loading. I want to manage what's see on my store. A lot of these products shown right next to mine would be a cheaper t-shirt or similar. I want other products to be around the same price range.

Little Red General Store

Dec 19, 2025  on Shopify

This was such a cool app for the week or so that it worked, but then it suddenly stopped showing product suggestions for some visitors but not others. I reached out to support and talked to Jerico, but he couldn't properly test it on his end since the app only shows products to users in the US and the shopify support team isn't in the US. He wants me to get my friends to test it and tell him was happens, but he closed the ticket and I have no way to reach him again, so I guess I'll have to start over with a new rep once my friends do the troubleshooting that support should be doing.

The Food is Good, LC

Oct 25, 2025  on Shopify

easy enough to install but getting liquid errors on the collection pages with some of the images.. and, some of the way the pictures are layed out are so off brand for me and cluttered... and there are so many categories that you can't even bulk exclude.. you have to go 1 at a time.. i'm doing what another seller suggested which is to just show the options on the thank you and order page so as not to mess up the aesthetic of my site.

Sobervation

Oct 16, 2025  on Shopify

Nice idea, bad execution. I put it on my store and it pushed products that were antithetical to my niche. You can exclude certain sellers and terms, but it doesn't work very well.

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