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Customer reviews: Shopify Product Network

Develop by Shopify

Reviews (20)

Overall rating
3.5

What Merchants Think

The "Shopify Product Network" app garners mixed reviews from merchants. Many appreciate the potential for increased visibility and sales via product exposure on other Shopify stores. However, persistent issues such as product misalignment with store themes and technical glitches temper their enthusiasm. While some find easy setup and innovative features beneficial, others express dissatisfaction with poor customer support and operational concerns.

Key Strengths

  • Easy setup and configuration.
  • Credits from sales boost Shop Campaigns.
  • Opportunity for increased product exposure across Shopify stores.
  • Potential for being part of a collaborative seller network.
  • Free advertising tool provided by Shopify.

Common Concerns

  • Product misalignment with store themes and aesthetics.
  • Technical issues leading to user interface errors and cluttered displays.
  • Complicated exclusion process for brands and collections.
  • Secondary store redirection potentially lowering shopper trust and conversion rates.
  • Issues with product pricing markups and double commissions.
  • Limited efficacy of seller exclusions and customization options.

Final Thoughts

The "Shopify Product Network" app presents a promising tool for broadening sales opportunities and creating a seller ecosystem within Shopify. While some users find value and ease of integration, widespread concerns regarding execution and customization dampen its perceived effectiveness. Continuous enhancement and responsive customer support could bolster merchant satisfaction and adoption.

The Banannie Diaries

Dec 15, 2025  on Shopify

Products will not add to cart, random brands start appearing and it takes way too much time to keep excluding individual brands, brands I was VERY excited about having starting disappearing without reason....Unfortunately, customer service in the app was not any help when I tried to resolve the issue. I had high hopes for this app but will be removing it from my store.

The Grease Shop

Dec 11, 2025  on Shopify

1) Shoppers seem reluctant to but after that are taken off the site that are on and directed to another store. Reduces trust in the store they intend to shop on initially. 2) crowds up the category pages and causes products we sell ourselves to be pushed below the fold and thus less visible. 3) We noticed very few sales from the Product Network. 4) May be more beneficial of on the list page there is a button labeled something like "More elections from patterning vendors" so customers can go to a separate page if they want what we don't have and get it elsewhere in the network. 5) May consider deleting this app.

Rokform

Dec 03, 2025  on Shopify

Easy set up and configuration. Post purchase, so it doesn't hurt conversion in any way. The credits that roll in from sales are added to our Shop Campaigns which is great.

REK Cosmetics

Nov 13, 2025  on Shopify

Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?

Gunfighter Trading Co.

Nov 12, 2025  on Shopify

Great app. Here is the main issue... you can't choose which collections the products are placed into. The minute this is updated so we can exclude certain collections from having products placed into them we are all in.

The Food is Good, LC

Oct 25, 2025  on Shopify

easy enough to install but getting liquid errors on the collection pages with some of the images.. and, some of the way the pictures are layed out are so off brand for me and cluttered... and there are so many categories that you can't even bulk exclude.. you have to go 1 at a time.. i'm doing what another seller suggested which is to just show the options on the thank you and order page so as not to mess up the aesthetic of my site.

The Writer's Glove

Oct 21, 2025  on Shopify

Five stars based on the experience of installing the app and the concept. This is free from Shopify, which means it's basically free advertising for your products on other Shopify stores. Yes, that means putting other products that may or may not be relevant to your customers (products are customized to customer, not store, so it's hard to say), but it's not a bad trade off at all. I'm concerned about lowering conversion rates on my own products due to customers getting distracted, so I turned this on for post-purchase pages (Thank You and Order) only. I feel like that's a good balance that takes advantage of unused real estate. I hope this works at scale across Shopify, because it's a "rise all boats" play.

Walkin' Willie's Comix

Oct 20, 2025  on Shopify

So far so good. I tested it at my store and relevant searches produced relevant products from the network. I got the message "Your store has code that may make your search and collections not display seller products from the Product Network." in my admin dashboard, but products do appear in both collections (not all of them) and search results. The relevant products have decent images but if I do a search on something unrelated to my site like "elevated cat bowls", the images on the products do not scale down well at all. Hey, it's worth a shot and the price (free) can't be beat. Bottom line is overall positive but with a few things which need attention.

Sobervation

Oct 16, 2025  on Shopify

Nice idea, bad execution. I put it on my store and it pushed products that were antithetical to my niche. You can exclude certain sellers and terms, but it doesn't work very well.

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