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Customer reviews: DECO Product Labels & Badges

Develop by Shopify

Reviews (1,024)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

shopcinyolahair

May 31, 2024  on Shopify

A great plug-in. Customer service Rossie’s service is really great and she solved my problem quickly.

De Diamond Painter

May 30, 2024  on Shopify

Thank you Rossie for your quick response and your help with the issues in our shops! Really amazing how fast she found a solution for our problems. Thank you so much!

Multibike

May 29, 2024  on Shopify

Soporte en linea eficiente, ayuda personalizada desde el plan gratuito. Efficient online support, personalized help starting from the free plan.

KROYN

May 29, 2024  on Shopify

Really happy with how easy this is to use and with the service from Rosie and the team, very quick to fix an issue, and really good customer service overall.

Fondaii

May 28, 2024  on Shopify

This app is an essential. If you have a Buy 1 Get 1 Free or a special discount to your store, this is a great way to increase your conversion rate. Customizable tools are awesome, thank you so much.

RoboCups

May 21, 2024  on Shopify

I admit I am only using the free version, so am limited to applying two labels to products and categories, but it has helped my products stand out. The app has recently had an update and so I was having issues applying labels to new products. I contacted customer service and Rossie helped update the code and got things moving again. Second time I've dealt with their customer service and both times has been a pleasure. Highly recommended!

hellomaco

Apr 24, 2024  on Shopify

It's easy to install and setup. I have questions and reached out to their live support chat. I got serviced in seconds and their customer support (Rossie) is responsive and very helpful, she showed me steps by steps with screenshots. Recommended!

HappyHavenHome

Apr 23, 2024  on Shopify

Good app to start creating label and very good customer service.They helped me set up the labels for my specific needs

Pressie - Ongles 3D aesthetic

Apr 22, 2024  on Shopify

Rossie and her team are the best! They arranged to fix a little issue I had with the label not showing correctly, now it's all perfect:) thank you !!

TRI-FIT Athletic

Apr 19, 2024  on Shopify

Great app, does exactly what you need it to do, and if there are any issues, the customer service has been great!

CRA-YON

Apr 17, 2024  on Shopify

Jättenöjd med supporten! Snabbt och enkelt. Rekommenderar. Roosie var verkligen hjälpsam och trevlig!

SOLV.

Apr 16, 2024  on Shopify

Great app, easy to use and customer service was great! Rossie was our agent who fixed an issue within minutes!

Mount Evo

Apr 16, 2024  on Shopify

Great app - Did exactly what we needed by adding a custom product label. The technical support is second to none!

CHIEF SUPPLIES

Apr 16, 2024  on Shopify

The app has everything we need for badges and labels and a super helpful customer service. Rossie as customer service was so kind and helpful on solving my store problem.

BABIOO

Apr 16, 2024  on Shopify

Easy to use, very user-friendly super app! The support is fast and helpful. I recommend! Rossie is great, solves everything :)

Molten Store

Apr 15, 2024  on Shopify

We've been utilising this app to showcase our product labels, and it has proven to be an invaluable tool for our business needs. The seamless integration and user-friendly interface have streamlined our label management process, allowing us to efficiently present key information to our customers. Although we encountered a few hurdles along the way, the responsive chat support team have always been very responsive and helpful. One minor drawback we've noticed is the slight clunkiness when utilising live text labels across different devices, but this is easily mitigated by the option to upload images, which consistently deliver visually appealing results. Moreover, the app offers a convenient feature that allows us to stack labels together and prioritise their display, ensuring that relevant information is effectively communicated.

Stitchtent

Apr 11, 2024  on Shopify

The app works wonderfully and the customer support is 10/10! They adjusted one of the features to work with our additional use case within 24 hours and went out of their way for us. We are incredibly happy with this app.

OMNIYACHT

Apr 11, 2024  on Shopify

have been using free version for a few months now, was one small glitch, support fixed it within 5min on the chat. Kudos to Rossie.

Best Buy World Singapore

Apr 11, 2024  on Shopify

Great and easy to use with many templates to choose from. Very responsive customer service for a quick fix to my issue. Thank you!

Solar Pool Supply

Apr 09, 2024  on Shopify

Needed a quick update to the app code because our custom theme was causing a couple aspects of the app to malfunction. I e-mailed in and the fix was made by that same evening, crazy fast response time. Great app, can't be faulted in anyway for the hiccup (we bought our theme from outside the Shopify marketplace and have run into this type of issue with quite a few integrations). Great app developer that was able to address our needs and get us a fix so quickly, thank you!

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