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Customer reviews: Product Expiry Toolkit

Develop by Alertable

Reviews (18)

Overall rating
3.7

What Merchants Think

The "Product Expiry Toolkit" is generally well-received by merchants, who praise its functionality in managing expiry dates, boosting efficiency, and enhancing inventory control. However, some users have experienced issues with customer service and the app's integration capabilities.

Key Strengths

  • Email notification system for expiring products, providing timely updates and preventing waste.
  • Ability to handle multiple expiry dates for each product and its variants, improving inventory management.
  • Discounting feature for products nearing expiry, reducing waste while boosting sales.
  • Recent updates for displaying expiry dates on storefronts, enhancing transparency for customers.
  • User-friendly interface and support for separate expiration dates by batch or product variant.
  • Responsive development team addressing user requests with prompt updates.

Common Concerns

  • Lack of adequate customer service support for integration with other apps or data formats.
  • Some users report needing updates and improvements in app design and settings.

Final Thoughts

The "Product Expiry Toolkit" is a highly useful application for businesses dealing with perishable goods. Its robust features like email alerts, variant-specific expiry handling, and storefront transparency are critical for effective inventory management and boosting customer trust. While some issues with customer support and integration exist, the overall reception is positive, making it a recommended tool for efficiency and sales enhancement.

italianfitfood

Apr 16, 2023  on Shopify

The app looks like very interesting but the customer service isn't very helpful. I'm actually using another expiration date app and I want to import the expiration dates that are in another csv format. I'm not an excel expert and they don't help me to do it so I can't test the app in my shop. I use a lot of app in my shop and is the first time I can't install an app because the customer service doesn't help to so the change from a competitor app. Not a good service

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