Reviews: BOLD Discounts ‑ Flash Sales

Customer reviews: BOLD Discounts ‑ Flash Sales

Reviews (1,210)

Overall rating

4.3

5

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8

What Merchants Think

BOLD Discounts ‑ Flash Sales is considered a valuable tool for many merchants, greatly simplifying the process of creating and scheduling sales. It is praised for significantly reducing the time spent managing discount events, which is especially beneficial during high-volume sales periods like Black Friday and Cyber Monday. However, there are notable concerns regarding technical issues and customer support responsiveness.

Key Strengths

Ease of use in scheduling and automating discounts.
Helps save time by eliminating manual discount adjustments.
Capability to apply discounts on a store-wide basis or specific collections/products.
Useful for planning and executing flash sales efficiently.
Positively affects routine sales events with pre-selection and scheduling features.

Common Concerns

Technical issues such as incorrect discount application across products.
Problems with removing or ending discounts effectively.
Inconsistent customer support response times, particularly during critical sale periods.
Complaints about a lack of a free usage plan despite claims to the contrary.
Persistent issues with unsupported multiple-currency functionality.

Final Thoughts

Overall, BOLD Discounts ‑ Flash Sales is highly regarded for its practical features that enhance the efficiency of discount management significantly. Despite its valuable capabilities, merchants have reported critical issues with its implementation and support, which can sometimes lead to negative experiences. For businesses that can navigate potential challenges, the app remains a powerful tool for streamlining sales operations.

Rug Casa

Jan 24, 2025 on Shopify

If there is no free plan, then why does it say you have a free plan?

Marazon

Dec 09, 2024 on Shopify

very bad app

KSRESIN

Dec 01, 2024 on Shopify

I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.

alcamielements

Nov 12, 2024 on Shopify

5 support requests later, still no response The discount doesnt work well or function with multiple currencies

Home Poster Decor

Oct 16, 2024 on Shopify

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

SinisterStyle

Oct 08, 2024 on Shopify

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

AureousHome

Jul 28, 2024 on Shopify

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

www.indieandharper.com

Jun 12, 2024 on Shopify

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!