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Customer reviews: BOLD Discounts ‑ Flash Sales

Develop by Shopify

Reviews (505)

Overall rating
3.9

What Merchants Think

BOLD Discounts ‑ Flash Sales is considered a valuable tool for many merchants, greatly simplifying the process of creating and scheduling sales. It is praised for significantly reducing the time spent managing discount events, which is especially beneficial during high-volume sales periods like Black Friday and Cyber Monday. However, there are notable concerns regarding technical issues and customer support responsiveness.

Key Strengths

  • Ease of use in scheduling and automating discounts.
  • Helps save time by eliminating manual discount adjustments.
  • Capability to apply discounts on a store-wide basis or specific collections/products.
  • Useful for planning and executing flash sales efficiently.
  • Positively affects routine sales events with pre-selection and scheduling features.

Common Concerns

  • Technical issues such as incorrect discount application across products.
  • Problems with removing or ending discounts effectively.
  • Inconsistent customer support response times, particularly during critical sale periods.
  • Complaints about a lack of a free usage plan despite claims to the contrary.
  • Persistent issues with unsupported multiple-currency functionality.

Final Thoughts

Overall, BOLD Discounts ‑ Flash Sales is highly regarded for its practical features that enhance the efficiency of discount management significantly. Despite its valuable capabilities, merchants have reported critical issues with its implementation and support, which can sometimes lead to negative experiences. For businesses that can navigate potential challenges, the app remains a powerful tool for streamlining sales operations.

Code Blue Memes

Dec 06, 2025  on Shopify

I had used this app for a few years, then during Cyber Monday 2025 I changed some sales prices and it changed some and made others a higher discount. I deleted all of the current sales and then even the app entirely, but THE SALES ARE STUCK ON MY PRODUCTS even without the app installed. Tried customer service which was not open. A week later and still no reply from customer service. This app cost me thousands of dollars. DO NOT INSTALL!

CA.VTOMAN

Oct 31, 2025  on Shopify

When I already have an activity price, it is not possible to apply additional discounts on top of that activity price. It also fails to explain how to select the product labels for the discount. The overall design is extremely unintelligent.

Liberty Maniacs

Jul 18, 2025  on Shopify

Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible. The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!) Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale. I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically. It's pretty great and well worth the $15 a month. Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime. Support is great too. Just now Chintak helped me clear a stuck sale. It happens sometimes with some of our larger sales. But they fix it quickly. Quick, helpful, friendly, professional. Hey, I've had Bold Discounts rolling for about 10 years now. Use it everyday. Our store is massive. If it works this good for us, it'll be no problem for yours. I didn't get paid or get any credit for this review. I'm just doing Bold and Chintak who helped today a solid for making my life easier for years.

Earphone Guy Llc

Jun 27, 2025  on Shopify

After using this app for years I finally found that this app is causing the issue with my products being disallowed from Google Merchant Center. When you run a sale with Bold it does not send the sale price to GMC, therefore resulting in your product to be disallowed. I reached out to support and they tried telling me it was a Shopify issue. Yet when I run a sale using the Shopify Discount, I have no issues. It's a great app provided you don't have a product feed.

Lial Diamond

Apr 25, 2025  on Shopify

This is the WORST application I've ever seen in my life. Because my discounts KEPT INCREASING UNINTENTIONALLY. They ended up applying a 99% discount even though I DID NOT WANT IT. There's NO live support available to quickly resolve this situation.

Javita

Apr 03, 2025  on Shopify

After a webinar by the BOLD co-founder, we were excited to give this a try to create value to our long term subscription customers as he suggested as one of the many features this app can do. Only to find out that it really doesn't work the way he stated in the webinar with the app. BOLD is a great subscription model but that's kind of where it ends as everything else is piece meal adds that are not intuitive and needs further development.

MPA Supps

Feb 11, 2025  on Shopify

Bold has been extremely useful in creating sales for our business, making it super easy to put your entire store on sale. I wanted to exclude one product and hopped on their AI chat to find out how and when the AI chat couldn't quite help me a real human, Irfan, stepped in and gave me a workaround to complete exactly what I needed. Thank you BOLD and thank you Irfan!!

KSRESIN

Dec 01, 2024  on Shopify

I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.

alcamielements

Nov 12, 2024  on Shopify

5 support requests later, still no response The discount doesnt work well or function with multiple currencies

Home Poster Decor

Oct 16, 2024  on Shopify

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

AureousHome

Jul 28, 2024  on Shopify

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

www.indieandharper.com

Jun 12, 2024  on Shopify

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

AV Figures

Nov 02, 2023  on Shopify

I have thousands of products on my store. A few times a year, we have large discount sales that apply to specific products/collections. Bold Discounts makes this possible with ease. The only reason that this isn't a 5/5 star for me is that sometimes, when the sale ends, a handful of products still keep their sale price for some reason. It never fails to apply the sale though, which is the important aspect of the app.

Blazer For Men

Oct 26, 2023  on Shopify

Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods. We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.

Beadsofcambay.com

Oct 25, 2023  on Shopify

Honestly this is one of the most useful app that we use. Once the items are selected they go back to regular price after the sale is up. It used to take us hours to discount and reprice the items that were put on sale. It is also a wonderful app when it comes to run the BFCM sales as they can be pre selected and scheduled and they end on a specific time. We run deals every Wed using this tool. A must have.

My Duvet and Pillow

Sep 29, 2023  on Shopify

So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!

Patchesrus

Sep 09, 2018  on Shopify

GREAT APP, does what it should. Wizard Patch embroidered badges and patches and logo makers for clubs, biker vests and motorcycle harley davidson hog jackets and corporate logos etc use this app for all our custom embroidered logo patch and badge listings. This app give us the ability to run sales whenever we need so our embroidered logo name tags and rocker patches can have one sale, and our large back patches can go on another sale, and every day we can list biker patches and club patches at different sale times for halloween and Christmas, or stock sales and run outs of merchandise! we can even have flash sales on custom embroidered badges and logos and set this for each collection or by individual products. Good work guys. check us out https://wizardpatch.com and see the app working for yourself!

Catholic Shopping .com

Dec 12, 2014  on Shopify

Awesome app, does everything advertised and the customer service is exceptional. I have recommended this to several other companies that are very happy with the app as well.

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