Taranker.Com Logo
Criteo Sales Growth Ads logo

Customer reviews: Criteo Sales Growth Ads

Develop by Criteo

Reviews (39)

Overall rating
4

What Merchants Think

Merchants have shared a mixed response regarding the "Criteo Sales Growth Ads" app. While many highlight the platform's effectiveness in boosting sales and providing comprehensive retargeting features, others have faced significant challenges with the app's functionality and customer support responsiveness. The user experience can vary dramatically depending on the user's initial setup and the support received from the Criteo team.

Key Strengths

  • Effective personalized retargeting that boosts conversion rates.
  • Easy integration with Shopify and straightforward campaign setup.
  • Helpful and responsive customer support (frequently praised individual customer support representatives).
  • Comprehensive and clear analytics dashboard.
  • Dynamic and flexible ad management options tailored to business needs.

Common Concerns

  • Issues with app functionality, including initial installation and account setup.
  • Poor customer support response times and reliance on automated replies.
  • Confusion and lack of clarity in instructional resources and tutorials.
  • Discrepancies between ad previews and actual displays.
  • Report of issues with the login process and account verification.

Final Thoughts

"Criteo Sales Growth Ads" offers potential for merchants looking to enhance their retargeting and sales growth strategies. However, due to reported technical difficulties and inadequate customer support, users might need to prepare for possible challenges during setup. Those able to fully implement the app can benefit significantly from its robust ad capabilities and analytics features.

Graf Lantz

Dec 15, 2024  on Shopify

Easy to use interface and campaign set up process. Engaging visuals and reporting. Helpful and responsive customer support. Sometimes the aesthetics of previews don’t exactly match reality.

Amazfit

Nov 05, 2024  on Shopify

Criteo's has been a game-changer for our store! Its personalized retargeting brings back customers who browsed but didn’t buy, which has significantly boosted my conversion rates. The setup was a breeze, and I love how the dashboard provides clear insights into what’s working. I've noticed a tangible increase in sales, and the personalized ads resonate well with my audience. If you're looking to give your marketing efforts a real boost, I highly recommend trying Criteo!

DODOSKIN

Sep 22, 2024  on Shopify

We launched our initial month of advertising and found that our retargeting efforts were exceptionally dynamic. We experienced a significant increase in traffic, and while we are still in the process of optimizing our ads, we noticed immediate sales results. Additionally, Criteo has proven to be highly effective for us.

Oka-B

Sep 22, 2024  on Shopify

Criteo is an awesome tool for ad placements online. The team makes it very easy to install and run the tracking app in Shopify as well as manage campaigns. 10/10 recommend!

The Christmas Light Emporium

Sep 22, 2024  on Shopify

We've been using Criteo for more than 3 years now. We are an extremely seasonal business. The flexibility that we have with retargeting has been great in helping us reach our revenue growth goals. The results are great and consistent.

Sugar Spring Co

Sep 18, 2024  on Shopify

It's our first month with Criteo, and we're already seeing promising results. Even with just using GO campaigns and minimal setup, we're consistently achieving a 3x ROAS. We're excited for Q4 now that we have Criteo as an additional traffic source. Their customer support has also been excellent—special thanks to Chelsea, who even responds to our queries on weekends!

Audien Hearing

Sep 15, 2024  on Shopify

Criteo is an amazing platform for display advertising - my go to partner for retargeting our website visitors, and very nice working with their team!

SUITS OUTLETS

Jun 28, 2024  on Shopify

Best experience ever Andrew and Adesola have been working with me on the Criteo app set up and it has been a very smooth process. I would recommend using Criteo to anyone who wants great product as well as service

SlimtasticTea

Apr 27, 2024  on Shopify

Installed the app but it is not working, and I have contacted support but they have not bothered replying. Why bother listing their app on the Shopify store, if their attitude is so lackadaisical that it destroys confidence in anyone considering spending money with them.

Eurovital United Kingdom

Jan 25, 2024  on Shopify

Does not work. Created Criteo account, page is blank. Not linking to Shopify. Confusing and not user friendly. Waste of time.

tealove24 - Dein Teeversand!

Jan 06, 2024  on Shopify

No Login works, no verification..nothing...no support. It looks like the company no longer exists. It would have been a good alternative.

Darby Scott

Jan 02, 2024  on Shopify

Customer support for this app is woefully unhelpful - lots of 'bot replies' that never resolve issues. For such a big company, Criteo needs to do better for Shopify stores fronts - I was hopeful this app would be helpful for business growth - it could be if we could access the advanced features such as showcase ads connected to curated product sets - 24-48 hour support takes well over a week - and replies come hours after requests and there is no continuity on the requests - making it difficult to get answers. Tickets submitted are never even looked at - you have to only use the automated chat and it's terrible. A REAL human response would be nice. Video tutorials skip steps and start set-ups mid campaign - so some of the most basic steps aren't even made clear... this should be simple self serve but the back end of this set up is convoluted? theoretically -it should be easy but it's very buggy with lots of error messages - better video tutorials would be a real help too!! - I will revise this if I am ever able to get support to help work through my set up issues but for now I give them a one star - Q4 is not a time for bugs :( -m still having issues cannot launch ads with product set- no support documents show or tell you how to do this the support documentation is still not useful

tcomo

Jan 02, 2024  on Shopify

i download the app, the try to create account, then i can't login, i contact support many times,send 3-4 emails, no one reply until now, it's been a week

Turkish Gift Buy

Oct 19, 2023  on Shopify

I downloaded the application. I filled in all the information on the page I was directed to to open a Criteo account. Although it was said that we would get back to you within 48 hours, no one has responded for a week. Why are you uploading a system that doesn't work to the app store?

BulbAmerica

Jun 29, 2023  on Shopify

We found the integration process with Shopify to be incredibly straightforward, and this app has proven to be an exceptional solution for our needs. We have also been highly impressed with the outstanding support team!

Scroll to Top