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Customer reviews: Prisync Dynamic Pricing

Develop by Shopify

Prisync for Shopify helps merchants automate price tracking and stay competitive with real-time market insights. This review covers its features, benefits, and user experiences to help you decide if it’s the right tool for your store.

Reviews (194)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive experience with "Prisync Dynamic Pricing." Many users report significant improvements in pricing strategy and sales performance due to the app’s dynamic pricing capabilities. The app is lauded for being user-friendly, and customer support, particularly from representatives like Ercan, is frequently praised for going above and beyond to assist users.

Key Strengths

  • Exceptional customer support and onboarding process.
  • User-friendly interface that simplifies competitive pricing monitoring.
  • Automated price adjustments to maintain market competitiveness.
  • Actionable insights and detailed reporting for faster decision-making.
  • High accuracy and reliability in tracking competitor prices.

Common Concerns

  • Occasional delays or inaccuracies in competitor price data.
  • Lack of a specific field for MAP (Minimum Advertised Price) pricing.

Final Thoughts

Overall, "Prisync Dynamic Pricing" is highly regarded among merchants for its robust features and excellent customer service. While there are minor issues reported, the app is seen as an invaluable tool for any e-commerce business needing effective dynamic pricing and competitor analysis solutions.

EOzzie Electric Vehicles

Oct 19, 2025  on Shopify

Great customer service. I moved from pricefy as I never received support from them to set up the app. so far is working very well and the support is outstanding, they help me and keep on eye on my account until I set up my price rules and products. 100% recommendable.

CardCollector2

Oct 08, 2025  on Shopify

I cannot say enough good things about Prisync and their team. So responsive, so willing to help and have and solve every problem or question. I definitely was not the biggest fan to start, and once I took about a day to learn the process it was AWESOME. I do wish the instant price alerts were not in the highest tier.

Omni Deals Shop

Sep 25, 2025  on Shopify

amazing tool for tracking prices across competitors or your own listings. keeps things in check. could have a better api for a heavier developer focused system

Mistore

Sep 18, 2025  on Shopify

Affordable compared to alternatives and very good support!

PMCtire

Sep 16, 2025  on Shopify

We’ve been using the Prisync plugin, and I’d like to give special thanks to Gözde for her outstanding efficiency. The team is always available, responsive, and quick to address all our requests. Their support is excellent, and the solution works flawlessly. It’s truly a pleasure to work with such a professional and customer-focused team.

الريادة ستور

Sep 14, 2025  on Shopify

Great app, I use the Premium plan with 1000 products, and the support really helps me with a lot of things, thanks.

ARGANOUR

Sep 10, 2025  on Shopify

Una herramienta imprescindible para poder monitorizar precios de forma sencilla y en unos pocos clics. La recomiendo.

Varanos

Sep 05, 2025  on Shopify

Perfect System and Repricer. Also the Support is great.Im happy

Repnrun

Sep 03, 2025  on Shopify

After reviewing and comparing the five leading providers in price tracking tools, I can confidently say that Prisync is by far the best option – both in terms of product quality and pricing. The platform is reliable, easy to use, and delivers exactly what we need. Their customer service is also great. I’ve received support and personal guidance from Gizem Coşkun, who has been incredibly helpful throughout the entire process – thank you! I can highly recommend

Fusco Boutique

Aug 27, 2025  on Shopify

The Prisync team has been incredibly kind, helpful, and professional in finding the best solution for my needs. Since we started using the app, managing the repricing of our catalog has become much easier. Highly recommended!

Everything Caravans

Aug 26, 2025  on Shopify

very happy with the onboarding - only using for a short time - but it is doing exactly what we require and help was always available from Arleen. Keep up the good work.

Kriskollen Sverige AB

Aug 01, 2025  on Shopify

I’m really impressed with Prisync’s price robot – it works perfectly and accurately matches the competitors I want to track. I’ve also started excluding competitors I don’t want to compare prices with, and the tool handles that exactly as expected. Because the price robot is working so well, I’m now considering using it across all my products. It would be great to set up different strategies per brand, allowing me to meet different competitors for different product groups. So far, I’m very satisfied – this is definitely a 5-star tool!

The Petshop

Jul 24, 2025  on Shopify

We've been using Prisync for a while now, and it's been a game-changer for our pricing strategy. The tool provides accurate, real-time competitor data, which has helped us make informed pricing decisions and stay competitive in a dynamic market. The interface is user-friendly, and their support team has been responsive whenever we've needed help. Overall, it's a reliable and efficient solution for any business looking to optimize pricing.

Friluftsproffen

Jul 17, 2025  on Shopify

Helping us a lot! 100% worth the cost!

Pizza Ovens R Us Store

Jul 11, 2025  on Shopify

JING Organics

Jun 30, 2025  on Shopify

Awesome app, easy enough to set up, Arleen was very helpful and quick to respond to any questions I had. Thank you to the Prisync Team for creating such a great app

Level Up

Jun 30, 2025  on Shopify

First of all, thank you! These tools have helped my team perform smoother benchmarking, they’re easy to install, and the support has been amazing especially having a dedicated account manager like Sanda with 24/7 assistance. Thanks a lot!

Brains Street

Jun 24, 2025  on Shopify

I must admit I was a bit confused at the start, but Arleen and the support team were incredibly helpful. They’re very responsive via chat, and being able to book a quick meeting for a demo or to ask questions directly made the implementation process much easier. Once the data was fully synced (which took just a couple of days), everything ran very smoothly. We saw the impact on sales almost immediately. I'm very happy with the experience so far.

chronolounge

Jun 19, 2025  on Shopify

Using this tool for nearly a year now. It’s been a great asset for monitoring price changes and responding quickly. Everything is automated and seamlessly integrated with detailed reporting features. Especially useful for stores with large product catalogs—the tool efficiently manages our pricing strategy as defined. Setup was simple, integration is smooth, and the support team is always helpful and responsive.

Australian Landscape Supplies

Jun 18, 2025  on Shopify

Very happy using Prisync, and their support team has been 1st class. Would recommend!

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