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Customer reviews: Prisync Dynamic Pricing

Develop by Prisync

Prisync for Shopify helps merchants automate price tracking and stay competitive with real-time market insights. This review covers its features, benefits, and user experiences to help you decide if it’s the right tool for your store.

Reviews (193)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive experience with "Prisync Dynamic Pricing." Many users report significant improvements in pricing strategy and sales performance due to the app’s dynamic pricing capabilities. The app is lauded for being user-friendly, and customer support, particularly from representatives like Ercan, is frequently praised for going above and beyond to assist users.

Key Strengths

  • Exceptional customer support and onboarding process.
  • User-friendly interface that simplifies competitive pricing monitoring.
  • Automated price adjustments to maintain market competitiveness.
  • Actionable insights and detailed reporting for faster decision-making.
  • High accuracy and reliability in tracking competitor prices.

Common Concerns

  • Occasional delays or inaccuracies in competitor price data.
  • Lack of a specific field for MAP (Minimum Advertised Price) pricing.

Final Thoughts

Overall, "Prisync Dynamic Pricing" is highly regarded among merchants for its robust features and excellent customer service. While there are minor issues reported, the app is seen as an invaluable tool for any e-commerce business needing effective dynamic pricing and competitor analysis solutions.

Omni Deals Shop

Sep 25, 2025  on Shopify

amazing tool for tracking prices across competitors or your own listings. keeps things in check. could have a better api for a heavier developer focused system

PMCtire

Sep 16, 2025  on Shopify

We’ve been using the Prisync plugin, and I’d like to give special thanks to Gözde for her outstanding efficiency. The team is always available, responsive, and quick to address all our requests. Their support is excellent, and the solution works flawlessly. It’s truly a pleasure to work with such a professional and customer-focused team.

الريادة ستور

Sep 14, 2025  on Shopify

Great app, I use the Premium plan with 1000 products, and the support really helps me with a lot of things, thanks.

ARGANOUR

Sep 10, 2025  on Shopify

Una herramienta imprescindible para poder monitorizar precios de forma sencilla y en unos pocos clics. La recomiendo.

Repnrun

Sep 03, 2025  on Shopify

After reviewing and comparing the five leading providers in price tracking tools, I can confidently say that Prisync is by far the best option – both in terms of product quality and pricing. The platform is reliable, easy to use, and delivers exactly what we need. Their customer service is also great. I’ve received support and personal guidance from Gizem Coşkun, who has been incredibly helpful throughout the entire process – thank you! I can highly recommend

Fusco Boutique

Aug 27, 2025  on Shopify

The Prisync team has been incredibly kind, helpful, and professional in finding the best solution for my needs. Since we started using the app, managing the repricing of our catalog has become much easier. Highly recommended!

Everything Caravans

Aug 26, 2025  on Shopify

very happy with the onboarding - only using for a short time - but it is doing exactly what we require and help was always available from Arleen. Keep up the good work.

Ciao Velo

Aug 14, 2025  on Shopify

Does not provide accurate pricing information. The true cost is most likely 10x to 50x more expensive than the prices displayed. So don't waste your time if you are not willing to pay 10 - 50x more than the displayed price. And just to be clear and in response the comment below from the company. The pricing for this product clearly states that the cost is based on the NUMBER OF PRODUCTS. False. It is based on the NUMBER OF VARIANTS. Don't try to pass off your misrepresentation of the true cost of your product as 'my misunderstanding'. Shopify should remove this product until it presents accurate pricing information.

Kriskollen Sverige AB

Aug 01, 2025  on Shopify

I’m really impressed with Prisync’s price robot – it works perfectly and accurately matches the competitors I want to track. I’ve also started excluding competitors I don’t want to compare prices with, and the tool handles that exactly as expected. Because the price robot is working so well, I’m now considering using it across all my products. It would be great to set up different strategies per brand, allowing me to meet different competitors for different product groups. So far, I’m very satisfied – this is definitely a 5-star tool!

The Petshop

Jul 24, 2025  on Shopify

We've been using Prisync for a while now, and it's been a game-changer for our pricing strategy. The tool provides accurate, real-time competitor data, which has helped us make informed pricing decisions and stay competitive in a dynamic market. The interface is user-friendly, and their support team has been responsive whenever we've needed help. Overall, it's a reliable and efficient solution for any business looking to optimize pricing.

SP BUSINESS

Jul 16, 2025  on Shopify

Integration of Prisync with Google Sheets via Zapier is plagued by unclear documentation and broken endpoints that repeatedly return 404 or HTML instead of JSON, offers no webhook support, and lacks an official Zapier app or clear API guide, making any reliable automation effectively impossible.

JING Organics

Jun 30, 2025  on Shopify

Awesome app, easy enough to set up, Arleen was very helpful and quick to respond to any questions I had. Thank you to the Prisync Team for creating such a great app

Level Up

Jun 30, 2025  on Shopify

First of all, thank you! These tools have helped my team perform smoother benchmarking, they’re easy to install, and the support has been amazing especially having a dedicated account manager like Sanda with 24/7 assistance. Thanks a lot!

Brains Street

Jun 24, 2025  on Shopify

I must admit I was a bit confused at the start, but Arleen and the support team were incredibly helpful. They’re very responsive via chat, and being able to book a quick meeting for a demo or to ask questions directly made the implementation process much easier. Once the data was fully synced (which took just a couple of days), everything ran very smoothly. We saw the impact on sales almost immediately. I'm very happy with the experience so far.

chronolounge

Jun 19, 2025  on Shopify

Using this tool for nearly a year now. It’s been a great asset for monitoring price changes and responding quickly. Everything is automated and seamlessly integrated with detailed reporting features. Especially useful for stores with large product catalogs—the tool efficiently manages our pricing strategy as defined. Setup was simple, integration is smooth, and the support team is always helpful and responsive.

Korean-Skincare

Jun 17, 2025  on Shopify

We are still in the early phases of using the app, but it seems very powerful in what it can do. The support is also great and responds to questions very fast. Looking forward to using the full functionalities of the app.

NewBoy Store

Jun 15, 2025  on Shopify

We’ve been using Prisync on our Shopify store for a while now, and it’s been a great for our pricing strategy. The app is powerful, user-friendly, and provides clear competitive insights that help us stay ahead in a fast-moving market. A special thanks to our account manager, Sanda, for her outstanding support. She's always responsive, knowledgeable, and genuinely cares about our success. Her guidance has made a big difference in how we use the platform effectively.

Parapharmacy Plus

Jun 13, 2025  on Shopify

We have been using the app for a month now. It works exactly as advertised, has a high rate of success finding the product pricing. In our case, it’s 93%, higher than other apps we tried. The app is versatile, allowing for multiple pricing strategies. Onboarding was very easy, Sanda was always available, we lunched the repricing program instantly.

Worklocker Australia

Jun 11, 2025  on Shopify

We’ve been pleasantly surprised by both the quality of the product and the level of customer support. Arleen supported me throughout the free trial, and that made all the difference. She answered every question promptly and escalated any issues to the developers without delay. It’s also worth noting how quickly technical problems were resolved — unlike with other companies where you often wait days or even weeks. Highly recommend!

earspasm

May 10, 2025  on Shopify

Really, the only app of its type that *works like it says it does* — and it works really, really well. Super-configurable, and flexible. Plus, if you need support, the team is very responsive, and provides great service. Highly recommended!

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