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Customer reviews: Printaura

Develop by Printaura.com

Reviews (58)

Overall rating
3.1

What Merchants Think

Merchants generally appreciate Printaura's extensive product selection and efficient services, particularly praising their printing quality and customer support. Many users report a positive experience with the app, noting that it seamlessly integrates with platforms like Shopify, allowing for smooth operations and business growth. Issues are typically resolved with the help of responsive customer service representatives, contributing to customer satisfaction.

Key Strengths

  • Diverse product selection catering to various needs.
  • High-quality printing services ensuring customer satisfaction.
  • Excellent customer support with responsive team members.
  • Efficient integration with Shopify for seamless operations.
  • Competitive pricing and professional fulfillment process.

Common Concerns

  • Lack of phone support; customer service is predominantly email-based.
  • No built-in mockup creator, which could enhance usability for design creation.

Final Thoughts

Printaura is well-regarded for its comprehensive product range and reliable printing services, which are complemented by responsive and supportive customer service. While there are areas for improvement, such as the addition of a built-in mockup tool and expanding support options, the app is deemed valuable by merchants looking for a dependable print-on-demand solution.

RighteouSouls

Jan 03, 2020  on Shopify

A very diverse amount of products but a piss-poor grade level of support. No one will talkover the phones to resolve real issues, just email. We took our business elsewhere.

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