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Customer reviews: Printaura

Develop by Printaura.com

Reviews (58)

Overall rating
3.1

What Merchants Think

Merchants generally appreciate Printaura's extensive product selection and efficient services, particularly praising their printing quality and customer support. Many users report a positive experience with the app, noting that it seamlessly integrates with platforms like Shopify, allowing for smooth operations and business growth. Issues are typically resolved with the help of responsive customer service representatives, contributing to customer satisfaction.

Key Strengths

  • Diverse product selection catering to various needs.
  • High-quality printing services ensuring customer satisfaction.
  • Excellent customer support with responsive team members.
  • Efficient integration with Shopify for seamless operations.
  • Competitive pricing and professional fulfillment process.

Common Concerns

  • Lack of phone support; customer service is predominantly email-based.
  • No built-in mockup creator, which could enhance usability for design creation.

Final Thoughts

Printaura is well-regarded for its comprehensive product range and reliable printing services, which are complemented by responsive and supportive customer service. While there are areas for improvement, such as the addition of a built-in mockup tool and expanding support options, the app is deemed valuable by merchants looking for a dependable print-on-demand solution.

RighteouSouls

Jan 03, 2020  on Shopify

A very diverse amount of products but a piss-poor grade level of support. No one will talkover the phones to resolve real issues, just email. We took our business elsewhere.

GirlsRep

Jan 30, 2019  on Shopify

I really like their printing service, products and colors. I have dont great business with them with no issues.

Grant Cardone Training Technologies

Sep 21, 2018  on Shopify

Connie Scalise was awesome!! Responded immediately with no delay in service. Solved my problem immediately.

Original Hippie®

Sep 17, 2018  on Shopify

In the beginning I selected Print Aura because of the variety of options of the apparel they had. With Original Hippie it's just as important how the clothing feel on as it does the design. Print Aura's app works well and they go above and beyond to give me the service that they believe their customers deserve daily. Their printing and in house abilities are exactly what I was wanting in a Print On Demand fulfillment company. I have complete peace of mind with that side of my business and never give it a second thought knowing they have me covered. I highly recommend them! Dean Stockton – Original Hippie®

YaBoyRoshi

Sep 12, 2018  on Shopify

PrintAura has been great so far! Great quality, minimal issues and very fast and communicative customer support. Their level of professionalism has allowed me to continue to run a smooth storefront. Definitely reccomend!

Bold Faith

Jun 04, 2015  on Shopify

We have just started using PrintAura and we are very satisfied with their services. As a new user we had many questions starting off and Matt has been very helpful and responsive. He helped us make corrections quickly and even rushed our order to overnight delivery when we were pressed for time for one of our projects. Additionally, we were impressed with their t-shirt printing quality, delivery, and prices. We totally recommend PrintAura. Thank you, Bold Faith www.BoldFaith.Style

Tee Trending

Feb 19, 2015  on Shopify

Print Aura offers a simple and straight forward integration that takes the guess work out of building a rock solid back-end for any startup or established t-shirt business. The Print Aura App is only part of the total package. The support behind the technology is nothing short of amazing, and I have never had a single issue with their fulfillment process. Have a question? It gets answered. Have a problem? It gets solved. Had it not been for Print Aura, I would still be struggling with dead-end platforms.

Pawz Imprints

Dec 02, 2014  on Shopify

Print Aura helped me to create a professional, well-organized t-shirt business on less than a shoe string. Their integration with Shopify is clean, efficient, and hassle free. Right out of the box, you are ready to role. Print Aura is always available to answer your questions, and they deliver on their promise to make selling your shirt designs a breeze.

Crown The Royales

Mar 28, 2014  on Shopify

Very good customer service. Print Aura does a great job integrating with your Shopify account. Everything is user friendly which makes it easier to get started & making a successful business. Will definitely be using their service for awhile. Check out our site www.CrownTheRoyales.com

Campus Retro

Feb 11, 2014  on Shopify

Matt at Print Aura is great! He takes the time to help you figure out how to size your items and create mockups, and is very patient with beginners who need explanations. I started with Print Aura a year or so ago and have done lots of business with them. Their lead times seem to have improved and their customer service is great if there is a mistake made on their part. They have a bigger item selection than any of their current shopify competitors and their pricing is competitive. The only thing I wish they had was a mockup creator that was built in, but I know that costs a ton of money to develop. Overall if you need a DTG printer, you should try these guys out!

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