Reviews: Webrex ‑ Pricing By Country

Customer reviews: Webrex ‑ Pricing By Country

Reviews (102)

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What Merchants Think

Merchants generally appreciate the "Webrex ‑ Pricing By Country" app for its unique functionality, specifically its ability to set different prices for various countries, which is not commonly found in other apps. While some users have commented on its price and compatibility with certain Shopify store themes, the app’s responsive support team and effective customer service have been widely praised, helping to resolve issues efficiently and maintain user satisfaction.

Key Strengths

Unique functionality to set different prices for different countries.
Responsive and helpful customer support team, available even outside regular hours.
Easy-to-navigate user interface, allowing quick setup and usage.
Compatibility with various Shopify themes.

Common Concerns

High monthly subscription cost.
Compatibility issues with certain Shopify store themes.
Outdated user interface reported by some users.
Grammar and language inconsistencies in app messaging.

Final Thoughts

Overall, the "Webrex ‑ Pricing By Country" app is well-regarded for its distinctive ability to manage international pricing, a feature crucial for many merchants. Its standout customer support further enhances its appeal, making it a recommended choice for those needing customizable pricing options. However, potential users should consider the app’s higher cost and check compatibility with their existing store theme.

Sancha Tea (Online Boutique)

Sep 11, 2025 on Shopify

I am writing to formally raise a complaint regarding the app Pricing by Country, listed on the Shopify App Store. I have been a paying customer of this app for several years, currently on a legacy subscription plan of USD 29/month. The app has always provided support whenever needed, and I also pay annually for continued access. Now, In order to assist me with integrating the app into my new theme, I must pay an additional INR 10,000 — a support fee that was never part of the original subscription. They also stated that if I uninstall and reinstall the app, I will lose my legacy plan and be forced to move to their new pricing of USD 99/month. Effectively, this penalizes me for being an early adopter and paying consistently over the years, while offering no clear or fair justification for these sudden extra costs. This feels discriminatory and not in line with how apps on Shopify are expected to work. Merchants subscribe to paid apps with the understanding that support is included as part of the service. Introducing arbitrary, unexpected charges — especially targeting legacy users — goes against both trust and fair business practices. As Shopify is the parent platform listing this app, I request that you investigate this matter and ensure that app developers cannot impose unfair charges on long-term, paying customers. Even, they are asking extra charges for app support which is their responsiblity when we are using their app. Fraud app.

Delightful Keys

Jul 07, 2025 on Shopify

This app charges a ridiculous $100 per month, but it doesn't work with my Shopify store theme. The UI is outdated, and the grammar used in the app's messaging is incorrect and confusing. You're better off just getting the Shopify Advanced plan if you want to set different local prices in the markets you're selling in.